Lounge Lovers VIC, Fitzroy (page 5 of 9)

I knew that I had to plump the pillows regularly when I bought the Hampton sofa. But didn’t know that I had to plump and switch them almost every week, otherwise they get really flat and I can feel the wooden frame inside. For this price this is unacceptable. I regret not buying an old school spring couch.

Been to lounge lovers a couple of times. Good range of furniture. Bought a couple of barstools. Nice and comfortable. Alex at Fitzroy showroom was friendly and gave great advice. Will definitely come back.

I am bitterly disappointed with the service that is going on. When I first bought the couch I was informed the delivery date is the 9/1. One day before the delivery date I received a text with no explanation that it will come on the 19/1. I then received a call a day before the delivery date stating now its being delivered on the 23/1 and today I have another text ( no call with no explanation) that the delivery date is the 27/1. This isn't a good service. With the good reviews I honestly expected better . I really hope this can be fixed soon because this is becoming inconvenient having to move my work week around for something that isn't even coming.

Simply attempting to try out an item before buying and cannot get through to the store by phone after continuosly trying. Rang central number and they confirm their online listings of where items are on display may not be accurate. No assistance or apology offered, just told to 'keep ringing them". Would hate to have any issues with a product and be trying to contact this company for customer service.

I am very satisfied with my two chairs purchased. The quality is great, very affordable, delivery was prompt and easy to assemble. I would highly purchase again and recommend them.

We got the wishbone chairs and hamilton sideboard. They are great and really sturdy.
Staff was amazing too, especially as I’ve had to move my delivery several times due to Covid!

If I had known we would wait over 4 Months for delivery I wouldn’t have purchased from here. Has been disappointing so far especially when you see the business advertising your products ‘stating update your style today’ well we would have loved to have done that 4 months ago.

The layout of the store is relaxed and setup well, I had no issue wondering around before making a purchase. The lounge was delivered very quickly with minimal fuss and ready to enjoy

The sale team did great service . They gave us many ideas and good advice for our property. Delivery service is fast and accurate . I like the real time tracking of orders

So happy the moment our couch arrived! It’s perfect, look incredible in our living room. I research for weeks and Pinterest like a crazy person and Matt from the Fitzroy ( normally works in south Yarra) store made us feel at ease and so comfortable. His knowledge and customer service was second to none! Would recommend to anyone . PS. We purchased two Bronte sofas.

As a Property Stylist, I purchase a lot of furniture! Lounge Lovers have a gorgeous, on trend range of affordable products to choose from. Their friendly, knowledgeable & efficient service is always so refreshing. Thanks guys!!

I really liked the range of couches available at the store but obviously it was hard to pick between certain brands and colours. After going back home with some fabric test patterns we could work out which colours would be appropriate for our home. We got the couch delivered the very next day and it was set up in less than 10 minutes with rubbish removed. Loving the couch!

Our couch is incredibly comfortable and looks awesome in our space! The entire process was speedy and painless. Couldn’t recommend highly enough! For the quality of the furniture you can’t go wrong.

Love my new Alexis couch in light grey. It's well designed for small spaces and fits well in my tiny apartment. Absolutely impressed with the delivery service, no issues getting up my tight staircase. I found it easy to assemble the couch on my own..

Had an quick in store experience which was what I wanted. Learnt about all my options
Got delivery within 2 days no hassles and easy to put together. Would buy again

Friendly and helpful in-store staff and incredible communication regarding delivery with live updates as to location of delivery. Will definitely be back for any future furniture needs. An overall great experience.

Amazing Hugo leather couch, great value and amazing quality. My whole new apartment is furnished with with lounge lovers furniture. Amazing service instore and online, and beautiful products - highly recommend purchasing from lounge lovers!

So I went into the lounge lovers physical store. Staff were super friendly and helpful and furniture was well priced. Delivery process was smooth and on time. Lounge lovers have a service where you can see where your driver is on an app which helps know when they are arriving. The whole process so efficient, with great communication. I highly recommend purchasing from there or at a minimum, having a look!

Oh, and assembly was very quick and easy. Easier than IKEA instructions.

We’ve been looking for a matching pair of armchairs and are very happy with the blue velvet pair ‘Linda’. Great feel and back support. Service was personalized and I liked the delivery tracking service.

The end to end service from selecting the tv unit in the store to delivery was seemingly easy. I was kept up to date with where my Order was at all times and was even sent a link to track the delivery truck 30 mins before they arrived.
Fantastic service.

I just received the Tara tv unit and I love it! Looks great, good storage, sturdy, and compliments my matching Tara cabinet I bought online a few months ago. Both items are of amazing quality and look exactly like what you see on the website. Staff in the Fitzroy store were helpful, great communication leading up to delivery, and delivery service was smooth and efficient. Would highly recommend!

Great store layout, staff was very helpful, patient and the delivery service was excellent, fast, smooth, efficient whilst the store team kept me informed along the way.

Highly recommended and can’t wait for my next purchase

The store was organised and the staff were very helpful!
Delivery was on time and communication before the delivery was great.
Would definitely buy from here again. My new couch is perfect!

The quality of the chairs is amazing, beautiful design and great price. The staff were friendly and super helpful from the store to customer service and delivery drivers. Highly recommend!!

Easy to find, local parking near by.
The range in plentiful and products are of good quality.
We assembled the furniture ourselves and it was very simple.
Staff have been informative, kind and made everything easy for us.