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RobWGreater Melbourne (Metropolitan), VIC
Buyer beware
Was told a week ago that the sale specials would finish next day- still going.
Dont buy unless absolutely sure- T&C misleading. You will not get a refund unless goods are faulty, and you are responsible for arranging and funding return to Sydney warehouse in return for a credit note. I will not shop here again
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Bruce R.Greater Melbourne (Metropolitan), VIC
- 2 reviews
What a bad experience.
Im not going to waste my time telling the whole story but customers need to be aware... Dont shop there.. ! I order and paid for 2 chairs its been 8 weeks and I havent had a call back to explain..
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DavidNGreater Melbourne (Metropolitan), VIC
- 76 reviews
- 5 likes
Good service and not a bargain no frills store
We love going to Matt Blatt, every single store we have been to look amazing, bold, colourful although often we find it hard to find a piece that fit into our home, which is neutral and minimalistic. Hey, my partner and I are definitely no interior designers. I am sure one can make it work.
What I love about MB is that we have always had great customer service from them. They are friendly, not pushy, and accommodating. Manager gave us a voucher to entice us and help us cross the line with the purchase. A lot of products are wood, skin / fur p...Read more
roduct hence there are some variations one has to expect. That worked against us one time where the furry cushion we bought appeared very flat. The shop readily took it back and offered to order another one in and let us inspect before taking it. Given it is not a bargain store, we did expect quality and service. Still, we really were delighted by their service. More recently, we purchased a few furnitures from MB Blackburn and the experience was so great that I have just pushed my rating from 4 to 5 stars. Sofie, the assistant manager, was so nice to let me know an item I have been eyeing on for quite a while was going on sale which helped me to save a significant amount of money. The store manager Lisa loaned us and even promised to personally deliver us an item so we can test it out in our home. May be I expect too little, I was completely blown away by her generosity and how accomodating they are to the point that I decided to just buy the item. Yep, you guessed it, she delivered it! For that, we say thank you MB and we are happy returning customers, more like frequent returning customers.Similar opinion? Write a review on ieatwords.com.au!
Find out how Matt Blatt VIC, Blackburn compares to other Furniture Shops
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chris
- 3 reviews
- 5 likes
superficial looks, no real quality for the price
all i can say is Matt Blatt store handles hugely overpriced replica goods, just so disapointed when i got my chair home, really have a good look at the quality please, better to buy online actually, and i say that rarley
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