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Reviewer Photos & Videos
KatelynSydney, NSW
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Amazing experience!
This is our first house and first time building. It has been an amazing experience watching our house become reality. We had an awesome site supervisor Douglas Goreal. He kept us updated weekly and also on the portal with updating pictures. Our house looks amazing and McDonald’s Jones was an amazing company to deal with. The my choice studios was a fun and awesome way to bring the home to life and the staff there were really helpful and gave awesome tips. Our house was built in only 5 months which is excellent! MJH you are amazing!!
1 comment
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JenniferSydney, NSW
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Wonderfully built home & great to live in!
The process of building our dream home by McDonald Jones has been very positive. Our home was a knock down rebuild & is a dual occupancy on acreage.From the outset MDJ were very accommodating as there were a lot of processes involved.
Nathan Klein was the sales consultant who helped us with the initial planning & quotes and we have nothing but praise for him as he was very helpful & patient.
Jenny Brown, our project coordinator was a real gem as she kept us sane during the ups & downs of dealing with council. For us this phase was the longest a...Read more
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DeybraSydney, NSW
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
My Choice Design Studio
Attended our external appointment, Aimee our interior design consultant was professional, patient knowledgeable and we finished the process in no time. Thank You Aimee for your help and input. My partner and I left My Choice Design Studio feeling happy knowing that we are dealing with what seems to be a fantastic building company.
1 comment
McDonald J.McDonald Jones Homes
Hi Deybra, thank you for the feedback on your experience so far, keep us posted on your progress!
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Find out how McDonald Jones Homes NSW, Baulkham Hills (Sydney Office) compares to other Home Builders
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Abid MahmoodSydney, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Great experience building our dream house with McDonald Jones
The build was professionally managed right from pouring of slab to the handover. There were minor issues in terms of the quality of work, they were however resolved to our entire satisfaction. Overall, the workmanship and build quality of our dream house was excellent. There were no cost surprises or hidden costs and final cost was fully aligned with the estimated cost.
1 comment
McDonald J.McDonald Jones Homes
Hi Abid, thank you for providing your feedback about your new home experience, Congratulations on your new home, we hope you create lots of happy memories there!
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The AbeysSydney, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Insightful MyChoice studio appointment!
We are building the Lawson and the Bayford with McDonald Jones and we had one of our full day MyChoice studio appointment for the Lawson on the 21 February with your interior designer Bronwyn whom was extremely helpful, very pleasant, patient, informative and professional.
She carefully guided and made the whole process easy. Our results were wonderful and we can’t wait to see the finished product now! We are hoping that Bronwyn will also be our interior designer on our second appointment for the Bayford. Thank you Bronwyn you are fabulous and also I would like to thank Ebony Mayo and your happy and professional receptionists.
1 comment
McDonald J.McDonald Jones Homes
Hi there The Abeys, thank you for the feedback, we can't wait to see your new home come to life!
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SatchSydney, NSW
- 3 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Great service with insightful guidance
Katherine our Interior designer was very insightful and she made the whole selections process easy for us to go through and make better internal design choices. We were very happy with our final internal selections and can't wait to see our dream home come into a reality!
Thank you for the wonderful experience!
1 comment
McDonald J.McDonald Jones Homes
Hi there Satch, thank you for the lovely feedback, we can't wait to see what your selections look like! Keep us posted on your progress!
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Katherine KeaneSydney Surrounds, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Tara from Oran Park display home was fantastic!!
We are building the SAN Marino with McDonald Jones. We visited the Oran Park display homes a number of times when we were deciding which home to build. Tara from Oran Park was always extremely helpful and very pleasant and professional. She helped us finalise the tender and move on to the next stage and we highly recommend her when trying to decide on options.
1 comment
McDonald J.McDonald Jones Homes
Hi Katherine, thank you for the lovely feedback, tara was delighted to read your comments, keep us posted on your progress!
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Lisa and ScottSydney, NSW
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Brilliant day....exceptional McDJ staff!
My partner and I had our full day MyChoice studio appointment yesterday. Our interior designer Katherine was absolutely amazing. She was patient, professional and so informative. She carefully guided and inspired us and made the whole process easy and whatsmore fun! Our results were wonderful and we can’t wait to see the finished product now! Thank you Katherine you are fabulous!
1 comment
McDonald J.McDonald Jones Homes
Hi Lisa and Scott, thanks so much for the feedback, keep us posted on your progress!
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NNKSydney, NSW
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Excellent customer service
Bronwyn Baidya explained us each and every components of house (internal and external) thoroughly. She presented many options to choose from wide range and explained their pros and cons. The way of presentation of components was nice and appropriate.
Thanks Bronwyn Baidya for your support. Really appreciate for the explanation.
1 comment
McDonald J.McDonald Jones Homes
Hi there, thanks so much for the feedback, keep us posted on your progress!
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Find out how McDonald Jones Homes NSW, Baulkham Hills (Sydney Office) compares to other Home Builders
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Hamin and TitinSydney, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Excellent service!!!
Building a house is a daunting task, especially for someone without prior experience. After researching and reading multiple reviews on the internet, I came across a lot of horror stories regarding dealing with builders. I became hesitant and cautious in choosing a builder. After meeting with Vincent (and his team, Linda and Bianca) at HomeWorld Kellyville, I started to have confidence that I was in good hands. Vincent and his team have given me excellent customer service. I would like to thank Vincent and his team for their help. Communication...Read more
with Vincent went smoothly and efficiently, whether by email, text message, calls, or Whatsapp. Almost all my questions and problems regarding the pre-construction phase were well answered, not to mention promptly, in minutes and even in seconds. I would say that the horror stories that I read in a lot of the reviews were proven false after working with McDonald Jones Homes. As we get into the next phase of the lengthy process of building a home, I hope that the rest of my experience with McDonald Jones Homes will be as excellent as Vincent's service.1 comment
McDonald J.McDonald Jones Homes
Hi Hamin and Titin, thanks so much for the lovely honest feedback, please keep us posted on your progress throughout the building journey, we love hearing our Customer's new home stories!
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Charles L MSydney, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Internal Selections & Contract signing
It was a very good experience for us to spend some time during our visit to MyChoice Studio for our 'Internals' & 'Contract' signing. Especially we would like to thank Rachelle, Ebony & Katherine who helped us in all the aspects with more patience, diligence and dedication, directing us with more options that were suitable to us in our choice, design & within our budget. We are thankful for your advice, suggestions & great service that you have offered so far. We are excited & eagerly waiting for the completion to imagine beautiful and see the ...Read more
outcome. Happy to recommend McDonald Jones to all of our Contacts & Connections in growing your business & our relationship with you, as our trusted brand in long-term partnership. Thanks once again! Cheers!!1 comment
McDonald J.McDonald Jones Homes
Hi Charles, thank you for the feedback,keep us posted on your progress!
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- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Amazing customer service
We can’t thank McDonald Jones enough for helping us recently to make a variation to our contract to accomodate a request from our bank. Both Phil Haigh and Nathan Klein responded so quickly and did everything they could do give us a positive outcome in this situation. Customer service has always exceeded our expectations which is a breath of fresh air when dealing with some companies in the property industry. They have definitely made our build experience a positive one and we would definitely recommend McDonald Jones those wanting to build their own home.
1 comment
McDonald J.McDonald Jones Homes
Hi Claire, that's lovely to hear, Phil and Nathan were delighted to read your comments. Please keep us posted on your progress!
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Prajeev DivyaSydney, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Design Consultation- Excellent
We looked at most of the display homes around and discussed our requirements with a number of representatives. MJH Design consultant Vincent Klein and his team ( Lynda and Bianca) at Baulkam Hills Home World helped us with our requirements. We signed the initial agreement with confidence and moved to the next stage.We have been given a proficient assistant with our enquires . Communication has been wonderful with Vince and team. We look forward further help during our construction Journey.
Thanks again
Prajeev & Divya
1 comment
McDonald J.McDonald Jones Homes
Hi there, thanks so much for your feedback on your journey so far, please keep us posted on your progress!
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PRAYOGSydney, NSW
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Excellent
Fantastic level of customer service by Teresa Priestley, very helpful and kind.
Helped in following up the SYDNEY water certification promptly.
Can't thank her enough. Teresa is very genuine, professional, courteous in her approach.
Communication through phone, email has been done in the most efficient and effective way.
I wish Teresa good luck . Thank MJH to have such a friendly staff.
1 comment
McDonald J.McDonald Jones Homes
Hi there, thanks so much for the lovely feedback, Teresa was so pleased to read your comments. Keep us posted on your progress!
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KumarSydney, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Very good
Aimee was very factual and attentive all through the process even though there was lack of communication between another variation that was issued.She was very methodical in her discussions with us and answered all our queries.There was a delay in the contract documents being provided however that was not her fault, due to a IT glitch.
1 comment
McDonald J.McDonald Jones Homes
Hi Kumar, thank you for your honest feedback about your experience so far, keep us posted on your progress!
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Find out how McDonald Jones Homes NSW, Baulkham Hills (Sydney Office) compares to other Home Builders
Know better, choose better.
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Internal Selections
Walking into our internal selections was pretty daunting at first. We made some decisions previously but knew there was a lot more to go. Our interior designer, Bronwyn, did an excellent job assisting us in these major decisions. She was knowledgeable, insightful and professional, and we valued her opinion highly. A very positive experience all round! We now have made all our internal choices and are very pleased. Thank you to all the girls at MyChoice studio!!
1 comment
McDonald J.McDonald Jones Homes
Hi Bex, thanks so much for the lovely feedback about the MyChoice studio - keep us updated on your progress, we can't wait to see your new home come to life!
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Bonny GeorgeSydney, NSW
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
A great memorable journey with McDJHomes
We had a great experience with our site supervisor Mark. Our house is almost done in less than 5 months. The team was quick and reliable, great workmanship, great customer service. We can’t wait for the key handover.
If I ever get another chance to build another house, three M’s I would remember, McDonald Jones, Miami Zero and Mark Docherty.
2 comments
Great place to begin your journey
McDonald J.McDonald Jones Homes
Ho Bonny George, thanks for the great feedback about your journey, we would love to see photos when you get your keys!
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Shagga T.Sydney Surrounds, NSW
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Internal Selections with MDJH
Rachelle was fantastic and very knowledgeable. Extremely helpful suggestions with selecting tiles, colours and assisting with our style. Rachelle definitely understood what we were after and kept us on budget with her on the spot quoting. Great advice saved us money in a few areas which allowed us to make some better upgrades which we are very happy about. Awesome!
1 comment
McDonald J.McDonald Jones Homes
Hi Shagga T, thanks for the great feedback about Rachel, how exciting! Keep us posted on your progress!
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Rose
- 2 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Pre-tiling Inspection
We had a pre-tiling inspection yesterday and so far, the build has been so smooth. Our site supervisor, Bernie Refalo took us through the house and explained what had been done and what we should expect next. He was open and honest with a small quality issue we had, which he had organised to be immediately rectified. Bernie has managed the build perfectly - we are almost 6 weeks ahead of schedule and couldn't be happier with the product so far.
1 comment
McDonald J.McDonald Jones Homes
Hi Rose, thank you for the feedback about your experience so far, we can't wait to see your finished home! We would love to see photos if you have time!
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NicoleSydney, NSW
- 3 reviews
- NSW, Baulkham Hills (Sydney Office)
- Verified customer
Poor after construction service
Cold water from the tap at 37 degrees Celsius! What a waste of a valuable resource waiting for water to be cool to drink or to fill a jug for the fridge. After construction inspection didn’t agree this was a problem. What plumbers do they employ allow such a system?
6 comments
McDonald J.McDonald Jones Homes
Hi Nicole, we would like to investigate your concerns further, can you please provide us with your best contact details and job number via private message so we can assist you. Kind regards
Best Contact 96548390
McDonald J.McDonald Jones Homes
Hi Nicole, thank you for providing your details, the team will be in contact with you to discuss your concerns to assist you.
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Questions & Answers
Rajasked
I have got 357m2 land in Schofields and looking to build double story with budget $270k to $305k . Please advise me. Thanks
2 answers
McDonald J.McDonald Jones Homes
Hi Raj, You can find our range of two storey homes here: https://www.mcdonaldjoneshomes.com.au/two-storey-homes our homes range in size for smaller lots ans prices. We can also arrange for one of our Building and Design Consultants to discuss which home design would suit your land and lifestyle better, if you would like to provide your details via private message. kind regards
Ooh a sale... get on this one
Dharmaasked
I am doing a tender with McDonald Jones. But currently holding the consolidated tender because of other builder's unethical and unprofessional act. The other builder with its office at Spring Farm is building a house on my neighbour's lot and during their build they are illegally using my land. Both the builder and owner did not contact me for the use of my land. Without any permission from me, they used my land to deposit a huge pile of soil, mix the concrete, drive and park their vehicle, put a building fence halfway through my property. They increased slope of my land to level it with their block affecting the original gradient of my land. Upon speaking with the Site manager, he advised that he did it to save the unnecessary cost to their customer as their customer's land was sloped. He initially assured me by email that they would return my land to original state. They removed the the building fence and partially removed the spoil from my land, but deposited and spread out huge soil on my land to bring it to the level of their customer. The builder is now not receiving my calls, not responding to my emails and message.
The other builder did not care about the neighbour's property. They illegally used and damaged someone's property for their own benefits. They tried to save their own cost but did not think about the negative impact and additional cost to their neighbor.
I have reported this to council, but council advised me to resolve this internally or go to local court. Council is not helping much, about which the builder is very much aware as he said to me "Council does nothing". Thats why the builder is trying to take the advantage of this. The builder is completely negligent as the site manager thinks this is normal in building industry to use someone's property. In my case, the builder not only illegally used the property, but also damaged my property as the slope of land and contour has been completely affected because of the excess spoil being deposited on my land to make the same level to their customer.
Is there any legal process to action against the builder for illegal use and damage of property or I have to go to local court as advised by council? Is there any builders forum where I can report about this builder? My build is delayed and affected because of this builder's negligence and I am mentally stressed.
5 answers
McDonald J.McDonald Jones Homes
Hi Dharma, we would also like to assist you as we want to ensure you can build your dream home as soon as you can, could you please send us your job number and best contact details via private message so we can contact your team, kind regards
Thanks for your prompt response. My job number is 605150. Sorry not sure how to send a private message. I believe you will be able to grab my details with this job number.
McDonald J.McDonald Jones Homes
Hi Dharma, thank you for providing your job number, that's great, we can make sure your best contact details are on file and if not we can private message you so you can respond that way. Have a great day!
Sachinasked
Does McDonald jones build custom designed Homes
2 answers
Two tips Sachin
1. Filter their reviews (sort by rating lowest) & see their true ratings before the flood of “pre-construction” reviews.
2. Read the rest of their questions to see how happy they may or may not make you
McDonald J.McDonald Jones Homes
Hi Matt, thank you for your assistance in responding to Sachin. Sachin, please feel free to scroll through our reviews, as you will see they vary through the building stages depending on when our Customer's have the chance to provide an honest review, and they even update the reviews as they progress through the building journey.
Hi Sachin, in response to your question, if you would like further information about the home designs we provide you can view them here: https://www.mcdonaldjoneshomes.com.au/home-design, we have standard designs that can be altered to suit your needs. We have a broad range of homes to suit all stages of life and we can adjust plans to suit your lifestyle needs, you can simply discuss these with your local Building and Design Consultant, who would be happy to assist you with any questions you have. kind regards
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McDonald J.McDonald Jones Homes
Hi Katelyn, thanks so much for the feedback about your journey, we hope you make lots of happy memories in your new home!