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Professional
Louis from Jandakot store was very helpful and professional.He wasnt pushy and explained in detail and very patient.Would certainly recommend to anyone who wants to buy furniture.All the best Louis
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FionaPerth, WA
Great Service
The store was a pleasure to browse with the wide lanes and nice displays. Asseel, my assistant was especially helpful. I am very satisfied with the quality of the two dinning chairs I purchased.
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Trevy54Perth, WA
- 2 reviews
Not happy
No problem getting the couches delivered but they knocked a statue of the wall and smashed it and just put it back without saying anything..paid $90 for delivery and this is the service we get
3 comments
Still haven't heard anything still not happy...!!
I take it the lack of replying to my emails your thinking this will just go away...your delivery driver rang with no apology or explanation of what happened..just said he couldn't remember.!!..and wil... Read more
l get back to us..!!..what a joke..and we spent 1000s with you company and this is what we get for it...still not happy.!!!Similar opinion? Write a review on ieatwords.com.au!
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Awesome service and amazing lounges
I was scouring the furniture stores in Jandakot as I needed a new lounge. I had always thought Nick Scali was super expensive but our salesperson Peter helped us to find the most perfect lounge at a great price. The quality and comfort of their lounges is pretty incomparable. The service by Peter was outstanding. So friendly, not pushy and really took the time to give us a great experience. Can't wait for my new lounge!
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Great experience with quality service
Staff were friendly and informative. Help us with all our requests. Made it very easy to purchase and receive our furniture.
Furniture is quality.
The delivery boys assembled our furniture which was awesome.
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- WA, Jandakot
- Verified customer
Very impressed and extremely pleased
I attended the Jandakot Nick Scali after reviewing several websites looking for a new couch. When I arrived I was greeted by Paul who was pleasant and well dressed. I told him I was just looking and if I needed help I would ask. He said not a problem and left me to browse. As I looked around the store he did provide some helpful advice and I ended up buying a couch and chair. Paul was extremely helpful and provided an excellent level of service. I was also very impressed with the quality of the furniture and the value for money. Paul was very knowledgeable and I did not feel pressured or rushed at all. I will be buying more furniture from Nick Scali to furnish the rest of my house as I renovate.
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Exceptional service
Absolutely delighted with service received from Peter /Taha in beautifully laid out showrooms today. Changed my mind on first choice made yesterday and was worried if changes were acceptable but Taha exceeded what I was expecting nothing to much trouble would even have refunded money but with such excellent service couldn’t possibly have gone elsewhere.
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So glad i went to Nick Scali. Quality plus
After scouring other furniture stores and not really finding anything close to what i wanted, i decided to go into Nick Scali, Jandakot. To be honest, this was "those" shops that you never went in because you assume it is too expensive. BOY was i wrong, Price was comparable to any other shop, but the quality stood out head and shoulders above other retailers. A huge thank you to Louis, top salesman, product knowledge and made the whole shopping experience enjoyable.
Thank you Nick Scali
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Very good furniture purchasing experience
We found the store with no difficulty. The range of products was good and surprisingly reasonably priced. We found exactly what we wanted, and the quality is excellent. Mitch was polite, approachable and flexible, and gave us a very good service. We will be back.
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Exceptional Knowledge and Service
After visiting a number of furniture stores my daughter and I walked into Nick Scali Jandakot. The service we received from Asseel was amazing. Product knowledge, assistance with measuring and making choice of fabric and colour could not have been more helpful. I visited the store on four occasions. Twice Asseel was not in attendance but Taha and Peter were just as helpful. The last time I called to place my order Asseel had been advised by both Taha and Peter of my other visits.
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Excellent Customer Service
Taha at Jandakot, WA showroom was great. Very pleased with the customer service and provided great advice on fabric choices. He was very well informed and gave me a peace of mind.
I would strongly recommend Taha at Nick Scali to assist you in deciding the right furniture.
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Donna M.Perth, WA
Best ever service and we visited a couple of other Nick Scali stores and Taha and Asseel went over and above ...
Very easy to navigate
Excellent Range
Satisfied
Delivery Driver will be assembling
Staff were so helpful and happy to answer all our queries and make suggestions to mix and match and what would best work for us
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Treena EvansPerth, WA
lounge purchase
I purchased a leather lounge from the Jandakot store in July and was very impressed by the service from Peter. i went in twice and he remembered me . he asked what i was looking for and he showed me exactly what i was looking for . very polite and helpful. Waiting for the lounge to be delivered soon.
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Linda and NeilPerth, WA
Fantastic Service!
Jandakot is a spacious, well presented store with a large product range. Peter provided excellent service, offering many choices and suggestions and was willing to moved furniture to assist us in our decisions to make our purchases. Most impressed! The added bonus was the significantly reduced sale prices.
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Sanjay and JyotsnaPerth, WA
- 2 reviews
Great Customer Service by Peter Tripoli
As soon as we walked into the store, Peter approached us welcoming to the store and asked us about the product range we are looking for. Straight away took us to the different couches (recliners) available at the store and gave us a run down on the material type, comfort and the usage of the electric recliners. Luckily the product we chose will be installed by the delivery people and we were very satisfied with the recliner we chose. On this occasion we would like to thank Peter for his outstanding sales skills, which helped us choose the right recliner for our home.
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Warm knowledgeable service
It was Easy to navigate store, I was satisfied with process of ordering a custom lounge, customer service was attentive, knowledgeable and efficent. Awaiting product in order to review further.
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Crystal
- 2 reviews
Taha the store manager is amazing!
Taha was so helpful, genuine and had great advice. We had never gone into a Nick Scali store before thinking the furniture would be out of our price range but Taha showed us to a range called the Provence which ticked al our style boxes AND it was on sale. Taha has been extremely helpful on numerous phone calls i made to the store asking about payment plans and holding the furniture for us at their warehouse until we get the keys to our new home. 10/10 experience and will 100% recommend Taha at Nick Scali Jandakot to all our friends and family.
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EricPerth, WA
- WA, Jandakot
- Verified customer
Buying furniture was easy
When visiting the store it was spacious and comfortiable to move around and see all the products on display.the quality looked excellent. We both feel very happy with our choice. The staff were pleasent and helpful and not pushy .We would come back .
Many thanks for your service.
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KatherinePeel, WA
Good service
Peter was very friendly and made a big effort to talk to our kids while we were deciding what lounge suite we wanted, Looking forward to getting it in a few weeks.
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Tony CPerth, WA
Excellent service
My wife and I just purchased a new lounge suite at Nick Scali’s Jandakot store. We were served by Peter and found him to be very helpful and pleasant to deal with. Thank you Peter and well done Nick Scali stores.
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Questions & Answers
Rayasked
Can someone please call me back on 0403 530 007 concerning order WT07822. I have received email stating ready for delivery on Tuesday 7/4/20 and I want to confirm amount to be paid. Thank you
1 answer
Customer S.Nick Scali
Hi Ray,
Thank you for reaching out!
Please contact our dispatch team on 1300 880 370 and follow the prompts to speak with dispatch. Our dispatch team will be happy to look into and assist you with any queries you may have regarding your delivery.
Sincerely,
Hayden
Nick Scali Customer Care
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Customer S.Nick Scali
Hi Trevy54,
Could you please email us directly on [email protected] with your order number, or the contact info which would have been on your order, so I can do so? If you do not want to share your personal sensitive information online in a public forum please email me directly on [email protected] with the subject: ATTN Peter, Trevy54 Product Review. I hope to hear from you. Sincerely, Peter Nick Scali Customer CareI'm so sorry to hear this!
I would appreciate the opportunity to investigate this further on your behalf.... Read more