Sold a sofa lied to customer,price suddenly changed at delivery time, complained and got attitude, go somewhere else save yourself the nasty experience. Plenty of reputable furtniture stores around AVOID this one.

The staff at the Fortitude Valley were very helpful and friendly. It was a pleasure to find exactly what I was looking for and also receive helpful information on the selection in store.

Bought a stunning dining table (Bronte) through the very helpful team at OzDesign Fortitude Valley. They kept me informed the whole way through the ordering/manufacturing process, gave accurate timelines, and were great to deal with.

Store is easy to find at Fortitude Valley; Reasonable range of products available; Good quality products; Product easy to assemble, although there was one plate missing

shopped in store in f valley..very satisfied with all these aspects..staff were helpful, chair ready on time, delivery was when scheduled

Sales staff were extremely knowledgeable about the products we bought. Helped us to feel confident in buying a leather couch for the first time. Staff were even helpful with questions about the leather care after delivery was made.

I looked everywhere for a solid timber round table in a tone to much existing furniture for my elderly mother. Just popped in not expecting success and found the perfect table. Lovely solid timber table. Prompt delivery.

Very efficient and communication was great no problem with exchange of faulty item. Very happy with service. Found pick up of chairs easy straightforward instructions

Fortitude Valley store Manager was exceptional- unfortunately the staff at Helensvale Homeworld no where in the same league - actually rather rude!

Great customer service and quality furniture. We had a small stich come undone on one of our leather dining chairs. The service was amazing. A technician was sent out within a day or two and the chair was repaired in my home. We will continue to use Oz Design Furniture.

I purchased dining chairs, stools as well as a large canvas from the Fortitude Valley store and Jenelle was very helpful.

When I received the items I noticed some minor defects and have been liaising with Samantha from Customer Care who went above and beyond to resolve the issue.

Thank you for all your help.

Delivery delayed several weeks, poor communication, then incorrect chairs received, 2 were wrong colour plus 1 damaged chair. Long wait for another delivery. Never again will I shop here.

Customer service was extremely helpful when we required an exchange of tv cabinet. They remained in contact throughout the whole process.

In store purchase with Amy was very good; she communicated all information needed very well; we picked up from MacGregor store

I went to the store and was helped to select an entertainment unit that was perfect for my house. They showed me all the options then left me with the brochures and a tape measure to browse with no pressure. I rang back the next day and they remembered me and helped me place my order. I arrived within the time frame and delivered up a very steep flight of stairs. It was very easy, the product is very good and best of all no pushy salespeople simple respect and guidance.

Bought in store at Fortitude Valley. All the staff were helpful and easy to discuss options. We moved furniture around I store without any problems.
Furniture arrived earlier than expected. Arranged delivery without any issues.
Delivery guys communicated and gave us time to be at home for the delivery.

Great customer service, thank you for organising it so quickly. It really was great. One of the stools has a small crack in it.

Enjoyed visiting two OzDesign stores when sourcing a new couch for my parents. It had been a long time since they had made such a purchase. The styling in store was inspirational and Mum often said that she liked some piece of decor as we made our way around. The greatest moment was when she tried the Kate - and said, this is it! Thanks for having a great range and also pieces that are a joy to use.