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Stephanie KeenanGreater Melbourne (Outer), VIC
- 2 reviews
- VIC, Narre Warren
- Verified customer
Fantastic
I can’t describe how happy I am with the service and products at oz design! The bed I got is absolutely stunning and the delivery was quick and easy! Will definitely look at buying through oz design in the future!
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Vincent
- 2 reviews
- VIC, Narre Warren
- Verified customer
Great Furniture
I bought a sofa and a dining table here. The furniture here are amazing! definitely 5 star recommend and will definitely come back and will recommend it to all my friends
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SallynVictoria
- VIC, Narre Warren
- Verified customer
Memorable service, amazing products!
I rang ahead to check on floor stock and was greeted with a friendly, professional attendant. This high level of service continued when I arrived in the store and throughout the process. The staff were all very knowledgeable about their products and gave friendly, personal advice. The furniture was delivered on time (to the minute!) and was even better quality than expected.
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Ron FerrisGreater Melbourne (Outer), VIC
- 2 reviews
- VIC, Narre Warren
- Verified customer
You made it perfectly
We found the store a pleasant experience and the staff very helpful and knowledgeable. We decided on some unique designed chairs along with a couch and were very pleased with the final product. We would certainly recommend OZ Design.
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David W.Greater Melbourne (Outer), VIC
- VIC, Narre Warren
- Verified customer
Friendly and helpful staff made for an excellent experience
Store was well laid out and not cluttered as some stores can be . Store staff were very helpful in helping us select items. ( eg brought lots of different chairs to try with the dining table we had selected ) we found furniture we liked fairly quickly and were pleasantly surprised that all of the items were in stock . A big difference from other stores we had looked at . Delivery team were also very good . Call to advise timing, friendliness of delivery team and them assembled everything and took away packaging as had been arranged at time of purchase . We are very happy with the items be bought at oz design .
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- VIC, Narre Warren
- Verified customer
Really good experience. Great customer service.
Store was easy to navigate with wide range of products. Very satisfied with my purchases to date. I first came in to buy a table for our entryway. It was on clearance and was priced well for the quality. It was easy to assemble. Went back to buy decor to style the table. Got everything i needed.
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CorinneGreater Melbourne (Outer), VIC
- VIC, Narre Warren
- Verified customer
Very happy with my 2 couches
We went into the Narre Warren by chance and the quality of products was of better quality than we’d previously seen. The couches are very well made and are very comfortable. They are made locally. The only problem is my perception of colour. I didn’t want a grey couch but ended up with one due to the fabric I chose. I can live with that as they match nearly everything but I probably should have taken some fabric swatches home with me as lighting differs everywhere -which I knew but didn’t think about.
The staff were very knowledgeable and not pushy but we’re there when you needed them. Delivery was as estimated in 6 weeks and the delivery boys delivered within the timeframe quoted.
Two happy campers.
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AmaGolAU
- VIC, Narre Warren
- Verified customer
New Bookcase
Saw the item online, viewed in store and purchased. It was exactly what I was looking for to house my book collection. Great design, quality timber, well made, delivered and installed promptly.
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- VIC, Narre Warren
- Verified customer
Perfect information provided,delivery on time
Phone order after viewing in another store(Mornington) which was less helpful more expensive for item and transport. Narre Warren was terrific. Quality of product delivered perfect. Courier on time and friendly.
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Bob OGreater Melbourne (Outer), VIC
- 2 reviews
- VIC, Narre Warren
- Verified customer
I love going to the shop and visit it frequently
The shop is always well stocked and have new stock frequently displayed. The staff are very helpful, informative and pleasant to deal with when I am undecided they point out the positive benefits of the product I am considering purchasing.
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Danae Greater Melbourne (Metropolitan), VIC
- VIC, Narre Warren
- Verified customer
My new fave furniture store
We had a very enjoyable experience at Oz design Narre Warren. The staff were friendly and helpful without being pushy. The range and quality of products in store was excellent. And I’m very happy with the items we bought.
The only downfall was having to assemble the items myself (it was easy but we received them the day after moving so it used up time I didn’t have) and the delivery driver didn’t unpack the items or take away the boxes (this was something offered by another furniture store that we received something from). Apart from that, I’d definitely shop at Oz design again.
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JosGreater Melbourne (Outer), VIC
- VIC, Narre Warren
- Verified customer
Fantastic products and service
Very happy with our Dixon range purchase. Great experience from beginning in store purchase. Lovely helpful staff, and whole delivery process was also excellent. Great communication and service all around. Thanks Oz Design.
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- VIC, Narre Warren
- Verified customer
Beauty quality bar stools !
Very pleased with the quality, staff and store layout to find what I needed . Will definitely shop here again .no assembling these stools just unwrap and use !! Thrilled !! Photo attached !!
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- VIC, Narre Warren
- Verified customer
Dissatisfied customer
Found the chairs we wanted easily instore, but getting them was another matter entirely.
It took 4 months, many phone calls and much stress before they were finally available for collection.
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- VIC, Narre Warren
- Verified customer
Great service very happy
Kept on returning as we were in love with a certain piece. In the end we purchased it and another piece. Service was great (Nicole). We are very happy and was delivered promptly
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DiannaGreater Melbourne (Outer), VIC
- 3 reviews
- VIC, Narre Warren
- Verified customer
Great customer Service
Very friendly and helpful staff.
Store was easy to navigate and had a good range
Ordering was easy and furniture was available for pick up very quickly.
Great experience, would purchase from this store again.
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IMW
- 3 reviews
- VIC, Narre Warren
- Verified customer
Exceptional service above and beyond!
We love the chairs we chose and are very happy with them.
The store also assembled them for us which was a huge benefit for us.
Very satisfied and we will be back to buy the matching stools.
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RaineecGreater Melbourne (Outer), VIC
- VIC, Narre Warren
- Verified customer
Well done Oz Furniture
The service was excellent. We saw exactly what we wanted immediately. We weren't sure if the colour would match our blinds so they let us take the swatch home overnight. Made the decision easy.
Delivery was timely and the sofa was easily assembled (legs to attach only).
Would definitely go back when next in need of furniture or accessories.
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LisaGreater Melbourne (Outer), VIC
- VIC, Narre Warren
- Verified customer
Fabulous product, excellent service!
We love the winged back chairs and ottoman we purchased and although we made the wrong choice about the leg colour initially, the staff went out of their way to ensure were happy with the end product. They contacted the supplier and organised to exchange just the legs so we were totally satisfied. We would highly recommend shopping at this store.
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NicolemGreater Melbourne (Outer), VIC
- VIC, Narre Warren
- Verified customer
Finally no more moving the couch
Staff in store were very helpful, I was only showed products that were relevant to my needs - comfortable, child friendly, movie night compatable. Store lay out easy to navigate. Delivery staff were early - giving me back my Saturday! Couch was easy to assemble. Now get the popcorn and start the movie, snuggle in, it's time for family movie night!
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