I would never return to this store. I had a terrible experience with this store, staff is extremely rude and not helpful at all. They do not have a refund policy if the product is not in the same condition as ordered. DO NOT BUY FROM THIS STORE

The store was packed full of interesting products although some didn't have price tags so in some cases it was difficult to identify pricing.
Store staff were helpful and courteous however there was no negotiation on price.

Easy to find - just inside the front door!
Sales Lady, Helen, was helpful, knowledgeable and not at all pushy.
The men who delivered and assembled my furniture we really nice and put the furniture together efficiently and quickly.
Overall i am happy with Oz Design and have recommended it to friends.

The store was easy to locate and enjoyable to walk around with a good range of products on display. The chairs appear to be very good quality. I would have preferred a greater range of colours for upholstery to choose from.

The lounges were all comfortable and it wasn’t easy to choose but I found the perfect one for my study. Soft leather and very well made. Delivery was easy to arrange and professionally done.

The range at Northland was good. We were limited to the style of couch we needed for the space we had so the Brody was a perfect fit. Fabric is smooth and comfortable. Fits our daily needs.

Store was easy to look around with the help of Silvana at Preston I was able to purchase all the furniture I needed for my new home. The product range was great and the quality also great. Thanks to your helpful delivery men I had nothing to assemble.

It was easy to find because i had seen it there before and knew what i wanted when i went back.
very satisfied with the range of products available.
very satisfied with the quality of the product, very strongly built.
no i didn't have to assemble it. It came already boxed in one piece.

I visited two OZ Design shops before making my decision (Checking fabric colours) all my encounters with staff were friendly, helpful and not at all pushy. In the end, having been to (what felt like) most furniture stores in Melbourne this was by far the best value and experience.

I was impressed with the friendly helpful service enabling me to find the right size furniture for my small apartment. Not only that the furniture is of high quality and looks really great. Not only that the prices were completely affordable. My two seater sofa was made right here in Melbourne and ready in only two weeks. So I also have the satisfaction of buying Australian made.

Purchased table and chairs at Northland store, was told have to wait several weeks for delivery however it was delivered within 2 weeks which was excellent. Great service overall. Only negative was that this table was only on display at Northland store and was not in a catologue or on display at 2 other stores I visited

Allows inspiring to browse ozdesigns Furntiure and with realistic pricing its easy to give your home a facelift. Oz design have interesting pieces that make your house feel like a home and not just cookie cuttings

Terrible customer service at the Northland store, they refuse to replace our console table which is damaged. Because we collected it they are blaming us for the damage. After replying to our first email saying just that, they have ignored all our correspondence since. I have recently spent alot of money in Oz design stores but i will have to think carefully next time, never going back to this store thats for sure. Not sure what to do next.

We were delivered a damaged table and was told i was going to get a replacement waited 2 months only to be eventually refunded $100 and that was after several heated discussions with management (Store Manger even hung up on me after a discussion) its a shame they have beautiful furniture but what gets delivered is seconds quality - do not sign for furniture unless 100% happy. That was our mistake even though we were promised a replacement at the time

Purchased two bar stools at Northland store. Deposit paid had to wait I month for goods. Every time I called (six times)? Complete different reason on delay. Never going back ever!