Plush Furniture SA (page 2 of 23)

The store layout was logical and was easy to move around. We thought to range of products was good. Tba re quality as we haven't received it yet.
No assembly required.

Excellent service and advice, really great products, easy to explore options in store with plenty of online information as well to make right choice, and really good delivery and assembly team.

Elyce could not have been more helpful. She followed up without being pushy and gave us all the information we needed to make the right decision for us. We left feeling that we were well looked after.

Happy to recommend this team.

Laura helped my by phone yesterday.

Dennis was very helpful in the showroom, showing me samples, made good suggestions and made sure it would all work for me.

No pressure just good service.

Found the service to be excellent, it wasn't rushed or pushy, just helpful and informative. Upfront about delivery times and made the ordering process easy and fast. I haven't received my product yet, but the range they had was decent, and better than I had expected to be honest

From the moment I stepped in the doors, I was greeted by the lovely and very knowledgeable Grant, who walked me through the showroom and helped me immensely with choosing a sofa to perfectly suit my needs.

We were thrilled with the excellent and attentive customer service at Plush Marion. Leah was so helpful - we were looking for a unique piece to fit our new home. We found the perfect chaise and it was really easy to navigate the large selection of beautiful fabrics to create our custom piece! The range was impressive but as mentioned before; the customer service was beyond amazing and people like Leah will keep us coming back to Plush in future!

I was very happy with the service i received when buying my sofa. I had consistency of staff throughout the whole process. Even when following up after purchase. Im very satisfied

Thanks to Dennis at Marion who was friendly, happy to help find the right couch & provided advise.
Store was easy to navigate and assistance was readily available. We are very satified with our purchase and the service we were provided. Look forward to our delivery and using Plush again in the future.

Had a West Coast Sofa, delivered less than 6 month ago. The material is appalling in the level of peeling, requiring to be "shaved" daily so not to look a 5years old, which was not advised at time of purchase.

On contact to plush service department has been told this is acceptable and normal, and who's maintenance suggestions have been do not sit on the couch with jeans, tracksuit pants, use cushions or rugs ! Currently awaiting further responses - as the seem surprised that I do accept this as satisfactory resolution!

After months of deliberation, I took a trip across town to purchase a couch. In contrast to a lot of stores, walking into Plush I was given my own space to have a look around, but not for long enough that I felt neglected. Grant took his time with helping me decide, leaving me to mull over prices, fabrics and structure over the course of a half hour. I felt comfortable and listened to, having him take my needs on board and adjust his advice to reflect them, rather than chasing that higher price point. I'm very excited to have the couch delivered in a few weeks.

We bought two recliners in 2016 from Plush. After 3 years of usage lather on arm support broke on one of the recliner chairs. Plush’s experts refused to fix the problem because they said we cleaned them in the wrong way. We will never go to Plush for anything again. I spoke to consumer affairs and they are interested in this con. Do not buy any product form Plush, poor quality, poorly designed and awful service.

My husband and I were looking aimlessly, without aim for a lounge suite that would suit us. When Catherine Aldrete-Morris saw the short and tall of the both of us, she knew exactly the furniture we were to have. We found it to be the most comfortable and so we bought it. Thank you Catherine :)
The delivery people were excellent especially when the downpour arrived. They expertly delivered the furniture inside and unwrapped it and checked the electronics of the chair before leaving.

I had a specific notion of the leather modular couch I wanted to purchase. Luckily Neelia was able to provide me with everything I needed. Can't wait to have it arrive. Excellent service and product knowledge. Will purchase again from Plush.

Thanks to Leah at Plush Marion, we found our perfect couch in the Berlin Leather modular. Quality is outstanding and the customer service from all staff we dealt with was genuine and helpful.

Our couches are currently on order but we wanted to acknowledged the great in-store service provided by Leah - she was very knowledgeable and provided her advice based on our circumstances which was very much appreciated. Can't wait for delivery......

Ockie at Gepps Cross was amazing! The whole process was smooth from start to finish and nothing was ever too much trouble. Will definitely return to this store again when looking at buying another couch.

Me & the Mrs were really pleased with Carla Buschhueter attentiveness to our many questions. She knew her product from the inside out and provided us with the much needed reassurance we both needed!

She gave us honest answers, without the pressure of pushing the sale. Prompt and efficient service, will recommend her to all my contacts anyday. It is indeed rare to see such detailed customer service in retails these days. Overall an enjoyable time even we when were spending money!!!