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Reviews

(57)
(5)
(0)
(0)
(0)
  • Product Quality
    4.9 (28)
  • Return Claim MadeYes (0) · No (34)
  • Warranty Claim MadeYes (0) · No (34)
  • Product Appearance As advertised (50%) · Not as advertised (50%)
  • Customer Service
    4.9 (35)


Hayley P.

Hayley P.Perth, WA

Thanks so much

published

Haven't got my sofa yet but Jordan in midland was lovely and didn't mind our crazy kids running around the store. Thanks! The store was nice and the furniture was 50% off

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationmidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Peter

PeterPerth, WA

Excellent service at Plush Midland

published

Jordan provided us with excellent service, very knowledgeable about the products and assisted us to find a sofa to fit our room. Store had good quality products, friendly staff and easy to shop.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service from knowledgeable Staff. Thank you Milie.

published

Found the Midland store to look very clean and classy with good quality couches along with friendly informative staff. The 50% sale was an added bonus. We purchased a couch. Thanks Plush.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland WA
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

IN STORE SERVICE

published

I rang prior to coming into the store as I wanted to make sure the chair I was interested in was on the floor so I could test it . Jordan answered the phone and informed that the chair I wanted was on the showroom floor. I was not rushed and offered several options of for my chair. Jordan wasn't pushy, informative and I place an order - Good service. Just waiting on my chair now.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationmidland
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

L. Pearce

L. PearcePerth, WA

Pleasant experience

published

Never entered a Plush store before but was extremely impressed with the products and professional service offered. Jordan from the Midland showroom conducted himself very professionally and assisted all our queries with an air of confidence and knowledge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Non-pushy service and wonderful product

published

Jordan was an excellent salesman, he allowed us to look around noncommittally and provided valuable, knowledgeable assistance when he prompted us to discuss what we were looking for. He suggested some clearance items in the garage, and we found our perfect couch for an amazing deal on a budget!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review


Incredible Service

published

Just bought a sofa from Plush in Midland so I haven't received it yet. I sat on just about every sofa in Perth, but Plush was the store to combine what I wanted it to look like and comfortable to sit in. Deanna was so helpful and honest. She was quick to follow-up with any questions and genuinely wanted to make sure we made the right choice for our place. Couldn't have asked for more.

Customer Service
Store LocationMidland
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Michelle

MichellePerth, WA

Wonderful service from Deanna

published

Couldn't have asked for a more friendly helpful assistant in Deanna while choosing our new suite. Deanna's patient and knowlegde made the decision making a whole much easier. Thank you Deanna

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Very helpful & friendly

published

Milie was very helpful during my decision process. Great range to chose from.
My order arrived faster than anticipated, which was great, and the delivery process went off without a hitch.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Melissa M

Melissa MPerth, WA

  • 2 reviews

Fantastic honest service

published

Jordan from Midland was great! Not pushy for sale, he was knowledgeable and patient with us and gave good honest advice. Would definitely recommend plush store in Midland to anyone.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Tony

TonyPerth, WA

Fantastic service

published

Jordan at Midland was so helpful and took the time to explain all options from different materials and configurations. We were there for over an hour and he was always happy to show us what they could offer.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service

published

Fantastic customer service from Deanna at Midland store. Very helpful and not pushy. Love our suite . Excellent quality. Delivered and assembled also. Would definitely recommend Deanna and store to others.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

emz

emz

  • 2 reviews

Jordan was great!

published

Jordan done a good sales job had good knowledge about the product, easy to talk to and happy to answer all the questions. Didnt apply any greasy high pressure sales moves. Overall a very relaxed experience at plush.

Customer Service
Product Quality
Product Appearance Not as advertised
Store LocationMidland, Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service and great options

published

Chris was extremely helpful, honest and friendly during our several visits to make a decision. We are eagerly awaiting our sofas arrival. The sofa is comfortable and we liked the colour options available and the insurance option. The change of heart policy is great just in case the colour we chose does not fit within our home. We highly recommend the plush midland to anyone looking for a new sofas

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Harvey

Harvey

  • 2 reviews

Excellent experience and service

published

I walked in and had no idea where to go in the store Deanna came and directed me directly to the best furniture for what I wanted. She tried to show various items but she honed into exactly what I wanted and now we are waiting for the arrival of our new chairs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationmidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Gina

GinaPerth, WA

  • 3 reviews

Excellent service

published

I went to the Midland Store to find a sofa. I was served by Chris who was very knowledgeable about the different models and provided excellent service. Looking forward to my sofa arriving.

Many thanks Chris.

Gina

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Mr Ploppy

Mr Ploppy

  • 3 reviews
  • Verified customer

Excellent experience

published

We've checked a number of stores and didn't find anything we liked until we came across Plush
online. Took a trip to Midland and found a variety of very well made sofas to choose from.
With the friendly help from Millie at the store, we soon found what we have been looking for.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi there, Welcome to the Plush Family! We are glad to hear that you enjoyed browsing our many stunning sofas and look forward to sharing with Emilie,
Warm regards,
Plush Think Sofas


George Svirac

George SviracPerth, WA

Millie from Plush, Midland showroom was great.

published

Millie from the Midland showroom was great, very helpful and very friendly. She helped us pick out a design and fabric colour for our new lounge . Would definitely recommend for those looking for something stylish and affordable with a good warranty for construction.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Maureen

MaureenPerth, WA

Good Service.

published

Went to Midland store to look for a sofa. Jordan was very helpful and gave us an excellent service. Thanks Jordan can`t wait for our sofas to arrive in a few months.
Regards
Maureen

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland .WA.
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Maureen, we are so pleased to hear that you received excellent service from Jordan. We will pass your appreciation onto him. Hope you enjoy your beautiful new Plush Sofa!
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


Exceptional service

published

I purchased a sofa from the Midland store recently and was more then happy with the service and advise given to me by Chris from beginning to end I highly recommend Plush to anyone who is looking for a high standard quality sofa

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMidland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Ivy, we are so pleased to hear that you received exceptional service from Chris. We will pass your appreciation onto him. Thanks for recommending us!
Warm regards,
Plush Think Sofas


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