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Reviews

4.2

169 reviews
5
(128)
4
(7)
3
(3)
2
(7)
1
(24)
  • Value for Money
    4.5 (41)
  • Cleaning & Maintenance
    4.6 (33)
  • Product Quality
    4.8 (40)
  • Return Claim MadeYes (6) · No (44)
  • Shipping
    4.4 (30)
  • Warranty Claim MadeYes (3) · No (48)
  • Purchase Type
  • Customer Service
    3.5 (2)
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Karen

Karen

  • 2 reviews
  • 1 like

Quick delivery

published

Looked online for a new pool cleaner, found the one I liked. Purchased easy and delivery prompt to my door. ✅



Review collected in partnership with Pool and Spa Warehouse

Col Firman

Col FirmanWodonga

  • 2 reviews

Perfect transaction

published

My purchase was dispatched promptly and arrived ahead of time. Staff were courteous and knowledgeable. Price was lower than others on the internet. Was offered 5% discount on further purchase but did not require anything else at that time but appreciated the offer none the less. Will use this dealer again.

Review collected in partnership with Pool and Spa Warehouse

Ilse Faccin

Ilse FaccinSydney Surrounds, NSW

  • 3 reviews

Incredibly fast delivery!

published

My order took only 2 days to be delivered. It was packed well. I've researched pool & spa stores & been very pleased with the low prices.

Review collected in partnership with Pool and Spa Warehouse



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Great Service

published

I ordered a new pool cleaner online & received it promptly. Within 24hrs of using the pool cleaner, a small part had fallen off & disappeared (couldn't even find it in the filter basket). I contacted the store via email (Blacktown I think) & explained the issue + added a photo. They were fantastic - no questions asked & they promptly shipped me a replacement part plus let me know they were doing so. I found P & S Warehouse a pleasure to deal with. Great service guys & girls - highly recommended ! Now I know how my customers feel when I give them great service.

Glenn m

Glenn mPenrith

Replacement of zodiac robotic cleaner

published

I had problems with my zodiac robotic cleaner but with help from Rebecca from the Penrith store she organised a new cleaner
Thank you Rebecca

Pete B

Pete B

  • 2 reviews

Pool cleaner than ever

published

Purchased the Zodiac VX50 robotic cleaner service first class, knowledgeable staff and a great price with fast delivery.will be happy to deal with again.

Review collected in partnership with Pool and Spa Warehouse

Pool & Spa Warehouse were the only place who stocked the pump I needed!! :)

published

Thank you to the employee who answered our call. It was all sorted so quickly & in a very friendly manner. The pump arrived quickly & in good condition.

Review collected in partnership with Pool and Spa Warehouse

Great prices!

published

Pool and Spa warehouse were very helpful on the phone, had great prices and quick delivery! I will definitely keep buying from them.

Review collected in partnership with Pool and Spa Warehouse

Branka

Branka

  • 2 reviews

Amazing service and products

published

Thank you, I have purchased a few products now, and customer service and products are amazing. Delivery is very fast. My pool has never looked cleaner thanks to our Zodiac CX20 Robotic Pool Cleaner ( even sold one more to a friend as it is amazing ) and the Zodiac LM3 24 Salt Water Chlorinator has left our pool sparkling . Looking forward to buying everything i need from Pool and Spa Warehouse.

Review collected in partnership with Pool and Spa Warehouse

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Great company to deal with

published

I have purchased several items from them ov the last couple of years and delivery is very fast. Ordered a new chlorinator and was delivered in two days.

Review collected in partnership with Pool and Spa Warehouse

Top service

published

Thanks to all staff,excellent customer service.Anything to do with pools see the staff they are all very helpful .Excellent service.

ian g

ian g

  • 2 reviews

not as good as made out

published

mx6 pool cleaner will not climb walls.have done everything included in the manual but it just gets stuck at the bottom, does a couple of 360s, travels to the other side and gets stuck again.also will not go to one end.

craigh

craigh

  • 2 reviews

Incompetent or liars

published
Kathy

KathyPerth

  • 9 reviews
  • 5 likes

Great service, great price.

published

Bought a Astralpool Chlorinator from these guys and had good, friendly and helpful service from them. They were over $700 cheaper than Poolwerx and through in extras with it.

dulcieb

dulcieb

  • 6 reviews
  • 6 likes

Did not honour price quoted on phone

published
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Aaron

Aaronbrisbane

  • 4 reviews

Great service and prices

published

Have bought several smaller items from them. They match the price of competitors or beat them if they are not already cheaper. Great service and they always call back when they say.

Hazel S

Hazel SCape Jervis

  • 4 reviews
  • 1 like

Excellent Service

published

Pool and Spa Warehouse prices are very competitive. We live in a rural location, so on-line shopping is convenient for us. This site is easy to navigate and delivery is prompt.

Review collected in partnership with Pool and Spa Warehouse

Dorie

Doriekirrawee

  • 2 reviews

refurbished our pool

published

Phil and Davey did a great job refurbishing our pool and went out of their way to help highly recommend them

fantastic

published

fantastic delivery time, the right size and in the system working, pool has come up looking clear, we are happy

Review collected in partnership with Pool and Spa Warehouse

Sharee

ShareeRedbank Plains

  • 3 reviews
  • 3 likes

ONGA and Pool and Spa Buyer Beware

published
Page 5 of 9
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Questions & Answers

Tony G.

Tony G.asked

Pool and Spa Warehouse

hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976

3 answers
Michele Wilson
Michele Wilson

I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.

Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Tony, could you call our customer service team on 1300 766 619?

Iris Innes
Iris Innes

Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.

W Bennett

W Bennettasked

Online store

My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?

1 answer
Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.

Neville D.

Neville D.asked

Pool and Spa Warehouse

Can I order 1 100mic basket for a cx20
Please

2 answers
Stevie V
Stevie V

Hey Neville D ... please direct your enquiry to Pool and Spa Warehouse - I am just a satisfied customer!!

Neville D.
Neville D.

Ok thanks sorry

Get an answer from our members and Pool and Spa Warehouse representatives

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