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- 2 reviews
- 1 like
- Pool and Spa Warehouse
- Verified customer
Quick delivery
Looked online for a new pool cleaner, found the one I liked. Purchased easy and delivery prompt to my door. ✅
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Review collected in partnership with Pool and Spa Warehouse
Col FirmanWodonga
- 2 reviews
- Pool and Spa Warehouse
- Verified customer
Perfect transaction
My purchase was dispatched promptly and arrived ahead of time. Staff were courteous and knowledgeable. Price was lower than others on the internet. Was offered 5% discount on further purchase but did not require anything else at that time but appreciated the offer none the less. Will use this dealer again.
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Review collected in partnership with Pool and Spa Warehouse
Ilse FaccinSydney Surrounds, NSW
- 3 reviews
- Pool and Spa Warehouse
- Verified customer
Incredibly fast delivery!
My order took only 2 days to be delivered. It was packed well. I've researched pool & spa stores & been very pleased with the low prices.
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Review collected in partnership with Pool and Spa Warehouse
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Great Service
I ordered a new pool cleaner online & received it promptly. Within 24hrs of using the pool cleaner, a small part had fallen off & disappeared (couldn't even find it in the filter basket). I contacted the store via email (Blacktown I think) & explained the issue + added a photo. They were fantastic - no questions asked & they promptly shipped me a replacement part plus let me know they were doing so. I found P & S Warehouse a pleasure to deal with. Great service guys & girls - highly recommended ! Now I know how my customers feel when I give them great service.
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Glenn mPenrith
Replacement of zodiac robotic cleaner
I had problems with my zodiac robotic cleaner but with help from Rebecca from the Penrith store she organised a new cleaner
Thank you Rebecca
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Pete B
- 2 reviews
- Pool and Spa Warehouse
- Verified customer
Pool cleaner than ever
Purchased the Zodiac VX50 robotic cleaner service first class, knowledgeable staff and a great price with fast delivery.will be happy to deal with again.
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Review collected in partnership with Pool and Spa Warehouse
- Pool and Spa Warehouse
- Verified customer
Pool & Spa Warehouse were the only place who stocked the pump I needed!! :)
Thank you to the employee who answered our call. It was all sorted so quickly & in a very friendly manner. The pump arrived quickly & in good condition.
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Review collected in partnership with Pool and Spa Warehouse
- Pool and Spa Warehouse
- Verified customer
Great prices!
Pool and Spa warehouse were very helpful on the phone, had great prices and quick delivery! I will definitely keep buying from them.
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Review collected in partnership with Pool and Spa Warehouse
Branka
- 2 reviews
- Pool and Spa Warehouse
- Verified customer
Amazing service and products
Thank you, I have purchased a few products now, and customer service and products are amazing. Delivery is very fast. My pool has never looked cleaner thanks to our Zodiac CX20 Robotic Pool Cleaner ( even sold one more to a friend as it is amazing ) and the Zodiac LM3 24 Salt Water Chlorinator has left our pool sparkling . Looking forward to buying everything i need from Pool and Spa Warehouse.
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Review collected in partnership with Pool and Spa Warehouse
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- Pool and Spa Warehouse
- Verified customer
Great company to deal with
I have purchased several items from them ov the last couple of years and delivery is very fast. Ordered a new chlorinator and was delivered in two days.
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Review collected in partnership with Pool and Spa Warehouse
Top service
Thanks to all staff,excellent customer service.Anything to do with pools see the staff they are all very helpful .Excellent service.
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ian g
- 2 reviews
not as good as made out
mx6 pool cleaner will not climb walls.have done everything included in the manual but it just gets stuck at the bottom, does a couple of 360s, travels to the other side and gets stuck again.also will not go to one end.
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craigh
- 2 reviews
- Pool and Spa Warehouse
- Verified customer
Incompetent or liars
I purchased a pool cleaner and asked advise about a leaf catcher. The highest recommended leaf catcher was the Zodiac Leaf Catcher. The staff advised me that the Zodiac Leaf Catcher would not fit my hose as it was of the push on type and not the twist lock type. The staff convinced me that their Aussie Gold leaf catcher was of equal standard and would be able to connect to my hose.
After installing the Aussie Gold catcher, opening the container was a struggle to say the least. I complained to another staff member and he admitted that they were...Read more
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KathyPerth
- 9 reviews
- 5 likes
Great service, great price.
Bought a Astralpool Chlorinator from these guys and had good, friendly and helpful service from them. They were over $700 cheaper than Poolwerx and through in extras with it.
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dulcieb
- 6 reviews
- 6 likes
Did not honour price quoted on phone
I called the local Pool and Spa Warehouse for a Poolrite pump. The lady who answered put me on hold and I put my phone on speaker and was sitting at the table next to my husband so both of us heard her tell me that they had the pump in stock and the price - $329. So we drove to the shop to purchase the pump but the man behind the counter said no the pump is $379 you must have misheard her. I told him that I didn't mishear her, was she in the store to clarify. He asked a woman in the store, she remembered my call but said another woman had given...Read more
me the price. So we left and purchased the same pump from another online pool shop for $320 delivered to our door. I have reviewed the other supplier on Product Review. So I suggest people get a quote from other online suppliers when purchasing pool equipment.Similar opinion? Write a review on ieatwords.com.au!
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Aaronbrisbane
- 4 reviews
Great service and prices
Have bought several smaller items from them. They match the price of competitors or beat them if they are not already cheaper. Great service and they always call back when they say.
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Hazel SCape Jervis
- 4 reviews
- 1 like
- Pool and Spa Warehouse
- Verified customer
Excellent Service
Pool and Spa Warehouse prices are very competitive. We live in a rural location, so on-line shopping is convenient for us. This site is easy to navigate and delivery is prompt.
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Review collected in partnership with Pool and Spa Warehouse
Doriekirrawee
- 2 reviews
refurbished our pool
Phil and Davey did a great job refurbishing our pool and went out of their way to help highly recommend them
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- Pool and Spa Warehouse
- Verified customer
fantastic
fantastic delivery time, the right size and in the system working, pool has come up looking clear, we are happy
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Review collected in partnership with Pool and Spa Warehouse
ShareeRedbank Plains
- 3 reviews
- 3 likes
ONGA and Pool and Spa Buyer Beware
#Onga #Pool #Spa #Warehouse
Please be careful when buying items and paying for them online although I have never had any issues with my washing machine or other products but I purchased an Onga Superflo pool pump in Jan 17 from Pool & Spa Warehouse $561. The pump hasn't been working since early Sept 17. It has a 4 year warranty but I am expected to pay a call out charge of $110 each time the faulty Onga Superflo pool pump sold to me breaks down. This could work out mighty expensive if a faulty pump needs repairing over the next 4 years wh...Read more
ile under warranty. They refuse to replace it with a new one or what I would prefer especially considering how the manner in which my issue has been handled is a full refund has also been refused even though it took 2 emails before I got a reply. This has been my experience so far from Onga Pool Pumps and Pool & Spa Warehouse and is very disappointing to have paid for a faulty pump which any normal person would have reasonably expected to have lasted or worked for before experiencing any problems. It definitely does not meet my expectations and I now have a green pool and no pump for summer. Hope my experience can save someone else the heartache and drama that I have been put through as one if their customers. So its definately buyer beware in this instance. I have been told twice the State Manager from Onga was going to call - nothing to date. All I now want is a refund for a faulty Onga pump sold to me by Pool and Spa Warehouse.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Tony G.asked
hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976
3 answers
I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.
Nick A.Pool and Spa Warehouse
Tony, could you call our customer service team on 1300 766 619?
Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.
W Bennettasked
My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?
1 answer
Nick A.Pool and Spa Warehouse
Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.
Neville D.asked
Can I order 1 100mic basket for a cx20
Please
2 answers
Hey Neville D ... please direct your enquiry to Pool and Spa Warehouse - I am just a satisfied customer!!
Ok thanks sorry
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