Online tool was easy to use and comparison on policies made finding the best option.
Broad range of items covered ensuring piece of mind and excess options made selection easy.
Great coverage and price on policy.

Policy was easy to setup
Allen was very nice and helpful, explained everything very clearly, thank you
First time purchaser, I read the reviews online it it appeared to be the best.

Great customer service and policy was explained to me in detail I know exactly what the Rotty is covered for .its the first time I’ve got Pet insurance and there premium are very competitive.

Yes, I thought it was good value and I only want the best for my pets particularly when there is an emergency to respond to. I think I received good service and good value.

Everything was fantastic. The only thing was the lady mentioned something quickly about there being a first month free and never tracked back to it. It would of been nice to get that first month free or at least not mentioned, but nothing major.

Easy process with a call back to follow up which saved me remembering to do it. New to the company, hope I don't have to make a claim too soon.

policy was good valua and very easy to set up.Customer service excellant, cant fault them best value for money for pet insurance i would highly recomend to anyone for their pet

Very easy to set up. Value of insurance was within my budget for me. Just signed up today, so we'll see how it goes. My dog is seeing the vet today so hopefully can make a claim.

I was given all details about what K was about to sign up for, including what is not covered, the lady on the phone was wonderful to deal with and not only is my dog covered incase of s emergency, but much need funds go to RSPCA. So win win, the process was easy and highly recommend them

I love the variety of pet insurance, very easy to set up I'm a new member and it is the best pet insurance, no I haven't claim but I look forward to making a claim with them

Having been recommended by a friend I have only just singed up for pet insurance with RSPCA so I can't comment to the specifics of the policy, however the service and detail throughout the sign up process was great and extremely helpful.

The lady I dealt with in relation to taking out this new insurance policy for Buddy was extremely friendly, cheerful, informative and helpful. this is a new Insurance policy which started started today

The level of customer service provided through phone was very good. The person had patience, clear pronunciation and gave me explanations where I requested.

I’m really happy with this outcome and it was such a pleasant exchange. It was really easy to set up and I Understood clearly the parameters. The young lady was patient, respectful and thoroughly knowledgeable.

Good comparison to others covering less.
Only just started as from midnight tonight.
Nil claims to date, but we only set it up.
I didn't have to do much to get set up.

I can't rate the policy just yet as I've only just signed up for it. On paper though, the product being offered looks fantastic and great value for money. We were with Woolworth pet insurance but after the first year, the monthly premium increased by over 15% (even though a NEW customer would have a better price than an existing one). So we've cancelled the policy with Woolies and signing up with RSPCA. You also get better coverage with the RSPCA policy over Woolies. RSPCA also had fantastic customer service. I spoke with Hayley on the phone and she was extremely helpful and really easy to deal with! She should be commended for her work!

Setting up a new policy I found some detail of Benefit to be a little sketchy. Will need the 30 day cooling off to review the policy details that we only appear to get after signing up.

I have had my puppy covered since he was 8 weeks old. He started vomiting and having diarrhoea. He stayed overnight and was diagnosed with gastro. Footed a $615.00 vet bill to be told I had no coverage. Try to contact them and only their sales team is working and claims is not reachable. Will have to look elsewhere for good cover.

Very professional, friendly and attentive service.

Good value for policy and simple transaction over the telephone to set up. All complete within a few minutes.

Thank you and would recommend to others.

I don’t know as yet haven’t started with it yet will let u know when I have started payments the operator was very good I was very happy with the consutation