Skymesh was a good provider for about 1 year with 3 of my accounts and i then i added 1 4th account, over the last year the service their team provides has been abysmal and for the last 3 months the constant dropouts (every 25 minutes) have made me decide to end my relationship with skymesh and go with another provider. I urge anybody thinking about signing up to stay away, after reading recent reviews online i am in the same boat as other people.

Highly responsive and helpful, service on in 12 hrs thanks very much!
Great speed, price could be a little better

I'm enjoying this. I've just signed up and everything is just cruising.
Learnt some things too ..like configuring my router and stuff.
The Tech showed me- else I would've been stuffed.

Getting major speeds and no dropouts.
( It may not always be that way but ..you know the old saying, 'crap happens'. )

Neat company.

They took the connection over the phone and didn't hear from them for few days after which I needed technical support and it was only accessible during work hours.

One of the few isp's that actually know how to run a company from the tech to the customer service. 10/10 would recommend

It took over 2 weeks to activate an account, numerous phone calls with incorrect information give to me. Connection reliability is low, 4 hours down time on a weekday due to one of their techs knocking a cable out. Between 20 min to 1 hour hold time to get through to support during quiet times, I've left messages and send emails before and honestly haven't received a response.

Heaps of drop outs, awful and rude customer service. Cut our internet off with no warning, worst ISP ever (I’ve had 5 different ones over the years).

Can't recommend skymesh enough. Call centre in Australia and they are very easy to deal with and nothing is too much trouble. Their rates are very competitive and good speeds. Highly recommend them.

We had an NBN FTTP 100/40 plan with SkyMesh for 3+ years, but the customer service and connection reliability has dropped significantly over the past 12 months. Initially, everything was okay, but then the speeds, connection, and customer service were terrible. We had a problem with our upload speed and they made us jump through so many hoops to try to get the issue resolved, and they would not read their customer notes (the notes when we had called them for support). After 5+ days of no resolution and being passed around to different people, and being hung up on (purposely), we switched ISPs. Our new ISP took less than 24 hours to rectify the situation and we've been happy ever since.
I would not recommend Skymesh at all.

I was customer for almost 5 years and this company recently went down the hill after it was great. I called them regarding a problem with my internet speed and after many speed tests and changing cable and restart, finally decided to put a request to NBN. the customer service told me that they issue a request to NBN, 3 days later called me to request more test so they can issue a request to NBN. They wanted me to change the line that connect the NBN box on the side of my house and running through the roof of my house, it was so ridiculous suggestion. I moved to another company and my problem solved in 24 hours.

I have paid for the highest speed NBN at 100mbps for the last few months. Since then I have had nothing but problems with the internet being an average of 30mbps at best. Calling to rectify this I was told I had to record speed tests, while they worked out what was wrong. The problem I have with this is that in the meantime I was still paying full price for a service I wasn't receiving, when I brought this up I was told 'sorry that's not our department you will have to call accounts.The customer service has been almost as bad as the slow internet. Switching to another company soon and I will not recommend skymesh to anyone.

We had to wait for our VOIP to finally get up and running. Skymesh were quite supportive during that phase. Due to the antics of a third party, that left them and their customers without a service, totally out of Skymesh's control. Loved the due diligence, perseverance and professional approach to the overall situation. NBN, has worked from day 1, apart from short period of time and has performed very well ever since. For us Shymesh is a Company to recon mend to friends family etc. Pauline and Allen

Had FTTN NBN through SkyMesh for about a year and a half. Never had amazing speeds, always less than advertised. There was an issue with the modem / router they sent out that I ended up fixing for them.
Drop outs daily, forcing router resets would sometimes fix this, sometimes not.

Overall not a great experience and moving elsewhere now.

After good service since the NBN became available in my area,for the last three months my previously adequate allowance of 30 GB was becoming exhausted 3-4 days short. Instead of slowing, the service shut off for most of the day for the rest of the periods, and the bonus 30gb in the off-peak period seemed to be unavailable. This month my allowance of GB has burnt through in 2 weeks, despite there being no change in my internet use. I began to suspect I was being nudged towards a more expensive plan. Having just discovered that Skymesh had been bought out, the thought occurred that an inferior ethic had overtaken Skymesh, and I will be looking to move on.

Amazing support, fast speeds, good price. I would recommend this isp best I ever had 1000x better than others ** cough cough ( Dodo )