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GwenSouth East Queensland, QLD
Quality Products for an Excellent Price with Genuine Customer Service and Home Delivery
Thank you very much Nick and Shane. Our decision to buy our Tempur mattresses; Tempur adjustable massage bases & Tempur pillows & linen from your store is because of how well you guys treated us. We are so happy. No more sore backs and necks. Love our beds and how it massages us to sleep. Just spoiling ourselves. Best decision we have ever made ~ Gwen
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ca11South East Queensland, QLD
- 2 reviews
Practical bunk beds for the kids
The team at Snooze Fortitude Valley were friendly and informative. They helped us pick a bunk bed and mattresses that met our needs and our budget. We searched every other bedding store all weekend including specific ‘kids bedroom’ stores and the quality of the Snooze bed couldn’t be beaten. Delivery was quick and the guys who installed the bed were great!
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SnoozeSnooze
Hi ca11, thanks for taking the time to leave your review here. We're glad to hear you received great service in-store at Fortitude Valley. Enjoy your new purchases. Regards, Snooze.
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J and DSouth East Queensland, QLD
- 2 reviews
Happy with product and service
Happy with in store service and over the phone dealings. Delivery was as arranged with delivery staff helpful and friendly. Happy also with quality of product. Would recommend to others.
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SnoozeSnooze
Thank you for sharing the details of your recent visit to Snooze Fortitude Valley, J and D. We're so pleased to hear that you had a wonderful experience and will be sure to pass your feedback along to the store. Regards, Snooze.
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KathrynSouth East Queensland, QLD
- 3 reviews
Outstanding service
Purchased ultimately from Fortitude Valley store, I also commend Jindalee store and delivery staff for their outstanding service. Everyone I dealt with was personable and helpful, but also knowledgeable. Being able to "build" the new bed was ideal and I am thrilled with the end result.
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SnoozeSnooze
Hi Kathryn, thank you for sharing the details of your experience with both Fortitude Valley and Jindalee stores. We're so happy to hear that you have wonderful visits and will be sure to pass on your feedback. Regards, Snooze.
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New mattress purchase
It was easy to navigate in the store as we received excellent friendly service and support. The mattress we purchased has been a vast improvement on our old one and we are sleeping a lot better. We are very happy with the quality. Our mattress was delivered in a timely and professional manner.
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SnoozeSnooze
Hi Bob and Trace, thanks for taking the time to leave your review here. We are glad to hear you received great service from the team at our Fortitude Valley store. We will be sure to pass this onto the team. Regards, Snooze.
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LisaSouth East Queensland, QLD
- 2 reviews
Looks and feels great
Service at this store was very good and the sales person spent time with us. We didn't feel pressured and were allowed to take as much time as we needed. The product was delivered way before the estimated delivery date. Delivery persons were respectful of our newly renovated home and did the installation well and took time to explain how to put together and take apart the bed. The product is of a high quality and very comfortable. I'm so glad we bought an Australian made product. Wouldn't hesitate to recommend. Thanks
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SnoozeSnooze
Dear Lisa, thank you for taking the time to leave your review. We are really glad to hear you had a positive experience, and we will pass your feedback onto the team at the Fortitude Valley store. Regards, Snooze.
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KatherineSouth East Queensland, QLD
- 2 reviews
Great customer service !
We recently purchased a bed frame from the fortitude valley store. The team was very friendly and went the extra mile to check details for us. I rang as I needed to change the delivery date and it was no problem at all for them ! Great service !
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SnoozeSnooze
Hi Katherine, thanks for leaving your feedback. We will be sure to pass this on to the team at Fortitude Valley store. Regards, Snooze
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Love my mattress ♡
Snooze Fortitude Valley were friendly, helpful and went out of their way to make sure I ended up with the right mattress. Thank you Snooze Fortitude Valley! I will definitely be recommending you to friends and family.
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SnoozeSnooze
Hi Sonja, thanks for leaving your review. We're glad you had such a positive experience and are loving your new mattress. We'll be sure to pass that feedback along to the team at Fortitude Valley store. Regards, Snooze
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Awesome service
Delivery as promised, great service when buying our mattress, experienced people will give you the best advise to chose the right one within your preferences! Loved it and we'll be back next time.
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SnoozeSnooze
Thank you for your feedback, AJ. We're happy to hear that you had a great experience with our team in Fortitude Valley and will be sure to pass this along to the team there. We'll see you again soon! Regards, Snooze
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Really helpful
The team at snooze fortitude valley were really helpful in purchasing and finding my new mattress. Unfortunately, this wasn't the mattress for be, but luckily the kind folks at snooze were happy to swap for a different mattress model (just had to pay price difference and delivery), even though it was a couple of months after I had bought it. Really appreciate that service as I know a lot of stores wouldn't have done that
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SnoozeSnooze
Hi Liv, thank you for taking the time to leave a review here. We're happy to hear that you were able to find the right mattress in the end and that you found our team helpful throughout the process. W... Read more
e'll be sure to pass this on to the team in Fortitude Valley. Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Great help and easy purchase
Bed turned up on time. The bed technicians assembled the bed very quickly and removed the old bed with ease. Great experience and would recommend friends and family to the Fortitude Valley store.
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SnoozeSnooze
Hi Justin, thanks for taking the time to leave a review. We will forward your thanks on to the team at Fortitude Valley. Regards, Snooze.
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DamienSouth East Queensland, QLD
Beautiful bedroom suite and wonderful service!
We bought a whole bedroom suite including a locally made Tasmanian hardwood base, side tables, chest of draws and a Tempur mattress. Beautifully made and looks stunning. Wonderful service in store and even the delivery guys were great in putting the bed together and putting it in the right place.
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SnoozeSnooze
Hi Damien, thanks for taking the time to leave a review. We'll be sure to pass your thanks on to the team. Regards, Snooze
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Lianne
- 2 reviews
- 1 like
We had a great experience from the sale lady Lola in the store to delivery and product. Overall easy
We had a great experience from the sale lady Lola in the store to delivery and product. Overall easy experience and would highly recommend and use again. Thanks snoOze
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SnoozeSnooze
Thank you for taking the time to leave a review here Lianne. We're happy to hear that you had a great experience in-store and are satisfied with the product you purchased. It's great to know you would... Read more
recommend us to others and we'll be sure to pass this feedback on to the team in Fortitude Valley. Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Excellent service
Great experience from the start through to the delivery of my purchase.
Thanks for looking after me Shane appreciated your assistance.
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SnoozeSnooze
Hi Alan, thank you for leaving the details of your recent experience with Snooze Fortitude Valley. We're so pleased to hear that you had a wonderful visit in-store with Shane. We'll be sure to pass your feedback on. Regards, Snooze.
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Really lovely team. Very happy with our mattress.
I had a great shopping experience at Snooze. All of the staff seemed really friendly and informative! We’re very happy with our mattress - it’s perfect.
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SnoozeSnooze
Hi Caitlin, thank you for taking the time to leave a review here. We're happy that you had a great shopping experience and are happy with your new mattress and will be passing on this feedback to the team in Fortitude Valley. Regards, Snooze
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DamionBrisbane
Snooze review
We’d been searching for a mattress for awhile and it can be quite confusing. Snooze have a computerised bed setup to help narrow down what mattress best suits you (aka Footlocker).
Though I did feel a bit silly laying there awhile while doing its thing, it was good for having a place to start from.
Lola (I think that’s her name) was terrific and whilst they aren’t the cheapest mattress they’re certainly not the most expensive. Their range is terrific bu Lola helped narrow it down.
We rang in next day and ordered over the phone. All really easy in the end.
Found it a really good experience.
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SnoozeSnooze
Hi Damion, thank you for leaving a review of your experience here. We're so happy to hear that you enjoyed your shopping experience and found a great new mattress. We'll be sure to pass this feedback ... Read more
on to the team in Fortitude Valley. Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Patient and helpful staff
I would sometimes wake in morning with aches in my muscles. Shane was very helpful and patient in helping me choose a new bed and pillows. I was also able to go away to think about the choices before making a decision. Delivery was prompt and exactly when they said it would arrive. My new bed is very comfortable without being too soft so now I wake without any soreness anywhere
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SnoozeSnooze
Thanks for taking the time to leave a review Looi. We're pleased to hear you got some great support from Shane, and the delivery service went well. We will be sure to pass your feedback along to Shane and the Fortitude Valley team. Regards, Snooze.
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Wonderful service!
Bed is beautiful and mattress was exactly what we were looking for. With Christmas right around the corner and a baby due any day they made sure to deliver within a few days!
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SnoozeSnooze
Hi Jac, this is great to hear! Thank you for sharing your experience with us. We are pleased to read your positive review and will certainly pass it onto the team at Fortitude Valley.
Regards,
Snooze.
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Great service
Found what I wanted in a few minutes with the help of staff.
Organised delivery to suit my schedule and they arrived right on time.
Great service so close to Xmas.
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SnoozeSnooze
Hi Brendan, thanks for taking the time to share your experience with Snooze in Fortitude Valley. We will be delighted to pass it onto the team there. Enjoy!
Regards, Snooze.
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Fantastic Service
We needed a new mattress & Nick in the Fortitude Valley store was very helpful & patient! We went back for another look before making our decision. We needed it the next day & Nick got on the phone to make it happen, it was delivered that very day. Very happy with his excellent service & our mattress.
1 comment
SnoozeSnooze
Hi Jackie, thank you for providing the details of your visit to Snooze Fortitude Valley. We're so pleased to hear that you had a wonderful experience with Nick in-store and will be sure to pass on you... Read more
r feedback. Enjoy your new mattress! Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
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SnoozeSnooze
That's great to hear, Gwen! We'll be sure to pass your feedback along to Nick, Shane and the Fortitude Valley team. Thanks, Snooze