Snooze QLD, Townsville (page 3 of 3)
- Snooze, Physical Store, QLD · See All
- www.snooze.com.au
We enjoy sleeping on our new mattress and bed. Service from Snooze Townville was excellent, from the sales staff to the 2 men that delivered the bed for us.
- Shop LocationQLD, Townsville
I recently purchased a bedroom suite plus mattress from Snooze Townsville. I had wonderful service and highly recommend them. The team were both professional and obliging at all times.
- Shop LocationQLD, Townsville
Hi Jenny,
thank you for taking the time to provide your feedback. We always love hearing about our customers' experiences in our stores. We will be sure to share your feedback with the Franchise Par...
Read moretner at Snooze Townsville to share with their team.I've had a Sleep to Live 600 mattress for 4 years. It had an issue which made it impossible for me to sleep on anymore. It has a 10 Yr warranty so I hesitantly went back to the store to discuss the issue - ready for a problem. The Store Manager was extremely supportive & arranged for a Manufacturers Rep (Debra) to come to my house & look at the mattress. Debra was excellent & couldn't have been more helpful. She confirmed they would replace the mattress & we went back to the store so that she could refit me. The whole process was so simpl...
Read moree - made so by the great staff at Snooze Townsville & Debra the manufacturer's rep. It was so nice to not have the warranty process made difficult! That was a great surprise. I wouldn't hesitate to purchase from Snooze again!
- Shop LocationQLD, Townsville
Hi John, thank you for taking the time to provide your feedback. We're happy to hear that we could resolve your issue and that you had a great customer service experience. We will be sure to pass your...
Read more feedback on to the store! We look forward to you shopping with us next time! Regards, Snooze.My wife and I went into Snooze in Townsville, and were looked after very well. After spending 20-30min with the staff member, including the bedMatch/MySide, we found an amazing bed - a bed that the staff member found within the budget I originally specified.
Furthermore, I needed the bed shipped down to God Coast, which Snooze organised for me. The mattress arrived on the delivery day as planned, and I was happy to receive a follow up call the following day from Townsville Snooze to make sure all went well.
Thank you so much - the service, and the mattress, has made a world of difference to us!
- Shop LocationQLD, Townsville
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- 6 reviews
- 4 likes
Purchased this king size bed frame from Snooze Townsville, I had to wait a little while for it to be made in Melbourne but well worth it. I have limited space in our room so this fits perfectly!! Service was great and would highly recommend Snooze for their service. Thanks
Space saver
Nothing
- Shop LocationQLD, Townsville
Dear Very Happy,
Thank you for your feedback and we are pleased hear of the quality service you received at Snooze Townsville. We will pass on your kind thoughts to the Franchise Partner to share with their team.
Kind Regards
Snooze Management
Extra Information
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Contact info for Snooze QLD, Townsville
Mon | 9:00 am - 5:00 pm |
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Tue | 9:00 am - 5:00 pm |
Wed | 9:00 am - 5:00 pm |
Thu | 9:00 am - 7:00 pm |
Fri | 9:00 am - 5:00 pm |
Sat | 9:00 am - 5:00 pm |
Sun | 10:00 am - 4:00 pm |
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Hi Bill & Agnes,
Thank you very much for taking the time to provide your feedback. We're very happy to hear that you are enjoying your new bed and mattress and that you had a great experience in our Townsville store! ...
Read more We will be sure to pass your feedback on to the team at Townsville. We looking forward to you shopping with us next time! Regards, Snooze.