On line choose the beds and mattresses we wanted with the helpful professional support of staff over email and telephone. Five star service, delivered and installed the beds by their staff.

Bad customer service, blame each other for mistakes and then fight infront of you so I just left meanwhile they still bickering at each other I'm out the door !! Don't even think they noticed I was gone I mean geeez need to calm down a bit that's just mental.

Bought a mattress and bedroom suite even though our intention was just to look and compere to other shops. Gail and Cheree were fantastic, showing us their range and making recommendations which were not just based on price. They also went out of their way to arrange delivery 3 months forward to our new interstate address. We would highly recommend both the quality of goods and exceptional service.

We decided to buy a mattress at Snooze. We were asked to do a test and the test gave medium firm. (Most of the persons are medium) in order to be safe. We found the mattress hard, but we were told that it does get softer.

We spent nearly $2000 and we realized that we cannot sleep on this kind of mattress, too hard.

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We ended up buying from a company in Canberra that produces its own mattresses, they are really cool and inexpensive, $1000. Now we can finally have a good sleep.

Once you buy a mattress, there is no return, so be very aware of what you need and do not take much advice from outside.

Cheree provided excellent customer service. She was pleasant, friendly, helpful and not at all pushy and is clearly very knowledgeable about her product. Free delivery was organised and we received our new mattress within a week of ordering. Susie (from the Snooze warehouse) and the delivery guys were all great too. Highly recommend.

Purchased a King electric bed a Queen bed with padded head boards. From the sales girl in the Mandurah store through to the delivery guys we could not fault them. A Pleasure to deal with would highly recommend to anyone wishing to purchase from Snooze.

I purchased online & picked up from local Mandurah store. Was a very quick, easy & cost saving experience! 2nd purchase within a few weeks.

We paid a lot of money for our bed. We bought a Queen bed series 6 firm. We paid $2800 for this bed. It is so uncomfortable my husband and I wake up every morning with sore hips and back. It's just dreadful. We are so upset and we can't afford to buy another bed. So we are stuck with this dreadful bed. Buyer beware do not buy there beds. I wish we had picked the Sealy Posturepedic bed at least we would have got a good bed. We cannot continue like this I am living on painkillers....We are going to seek legal action as we get no response from phone calls or online.