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LenSydney, NSW
- 3 reviews
Happy with my choice
Happy with my choice
Happy with that I close the chick is actually what I want and it’s very comfortable service I got at the store was great I would recommend it
1 comment
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Given my past experience with your beds I have gone again with your product in my new house.
The store experience was pleasant, efficient and informative. The purchase was clear and the delivery and installation prompt and well done.
1 comment
Customer Service O.The Comfort Shop
Hi Marie J, thank you for your business once again! It's great to see you describe your experience as 'pleasant, efficient and informative'. We'll pass your feedback on to our showroom and delivery te... Read more
ams. Thank you for taking the time to submit a review, we appreciate it very much.
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Very friendly and helpful
All products displayed well and no problem with getting helpful advice and assistance. Quick and easy delivery. Have found the chairs extremely comfortable.
1 comment
Customer Service O.The Comfort Shop
Hi Tony, thank you for taking the time to share your experience. We love being described as 'very friendly and helpful' but most of all we're happy that you are finding you chairs extremely comfortable. Thanks again and enjoy your relaxation time!
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Mitsuhiro OboraSydney, NSW
Friendly sales team, Professional delivery & Installation and Quality and comfortable products
The sales guy Craig was so helpful and knowledgeable to guide us the right products for our needs. We could have free delivery and installation from them within two weeks (it could've been earlier if we chose another mattress) and those two delivery guys were so polite and efficient to put our two single beds together within a half hour. They also took all the packing materials away so we didn't have to clean up at all. We felt a difference from the first night and we are so happy to sleep better since then. It's adjustable softness of the frame so it is very helpful for me, especially with occasional back pain. I am so glad that I finally found a great bed to sleep on.
1 comment
Customer Service O.The Comfort Shop
Hi Mitsuhiro, we're really glad that you have found a great bed to sleep on too! It's fantastic to know you're enjoying the features of the Italian posture slat base and that you felt a difference fro... Read more
m the first night. Thank you for taking the time to share your experience, we will pass your feedback on to Craig and the delivery team.Similar opinion? Write a review on ieatwords.com.au!
A great team to deal with
Dealing with The Comfort Shop mainly by phone and email from Orange NSW, I found the staff to be responsive, efficient and warm communicators. Any queries were responded to swiftly and effectively, deadlines were met and the delivered product, a Penelope wall-bed with sofa, is a superb product. Special thanks to Tuan and Brad at the Moore Park store, to Samantha at their warehouse, and to Alan & Ralph the installers.
1 comment
Customer Service O.The Comfort Shop
Hi Charlie, thank you for the 5-star review! We're really happy that you found our team to be warm communicators and that your special order wall bed arrived on time from Italy. We will pass your than... Read more
ks on to the showroom, warehouse and installation teams. Enjoy your wall bed and let us know if there is anything else we can do for you.Similar opinion? Write a review on ieatwords.com.au!
Fantastic service!
Thank you for a great shopping experience. From a live chat enquiry I ended up getting great advice and ended up buying very well priced floor stock mattress and base in 10min flat. Thank you.
1 comment
Customer Service O.The Comfort Shop
Hi Foxy, thanks so much for the 5-star review! We love hearing our service described as 'fantastic' and it's great that you were able to find what you were looking for so quickly. Thanks again and enjoy your new mattress and base.
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- NSW, Moore Park
- Verified customer
The salesmen (patrick) was very helpful and professional. They went out of their way to help re; de
Easy to navigate the store and what I wanted - this is the 5th bed I have purchased from the Comfort Shop?
Quality of product(s) I bought have always been good.
1 comment
Customer Service O.The Comfort Shop
Hi Damien, thank you very much for the 5-star review! We're glad to hear that Patrick was helpful and professional and that you've always been happy with your Comfort Shop products. Thanks again for the review and for your repeat business.
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ChrisMittagong NSW
Good Communication
We chose a Comfort Visco mattress on a oak base after a recommendation from our osteopath.
I initially spoke to a staff member by email and phone and then visited the Moore PARK STORE ON THEIR RECOMMENDATION to come and try.
I liked the fact they let us try the bed for 10 minutes on our own and answered any questions we had.
1 comment
Customer Service O.The Comfort Shop
Hi Chris, thank you for reviewing us as good communicators! We're really glad that your osteopath put you on the right path for your new bed and that you enjoyed the shopping experience. Thanks again and enjoy your sleep time.
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Good range and prices
We shopped in store on a friend's recommendation. We ended up buying two recliners and a folding bed. The range, quality and service were excellent. We went away believing we had saved money.
1 comment
Customer Service O.The Comfort Shop
Hi Paul, thanks for the 5-star review! We're really pleased that you were happy with our range, prices, quality and service. We couldn't hope for more. Thank you for taking the time to write a review ... Read more
and please pass on our thanks to your friends for recommending us. Enjoy your recliner chairs and folding bed!Similar opinion? Write a review on ieatwords.com.au!
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New bed experience
My husband and I drove from the south coast in the hope to purchase a new king size bed. Store manager Brad Daley was very helpful and knowledgeable in assisting our needs. Thanks once again!
1 comment
Customer Service O.The Comfort Shop
Hi Sonia, thank you very much for taking the time to write a review. It's great to know that the drive to Sydney was time well spent and that Brad was able to assist with your needs. Enjoy your sleep!
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AnnabelleSydney
Love the Italian slat beds!
This purchase was my 7th order of the italian slatted bed basewith the latex mattresses. All my children had them and when they moved out of home, took their beds with them, so I've had to replace their beds!
1 comment
Customer Service O.The Comfort Shop
Hi Annabelle, thank you so much for your patronage over the years and for the 5-star review! It's great that you and your family love the Italian posture slat bed bases as much as we do. Thanks again ... Read more
and we look forward to helping you again in the future.Similar opinion? Write a review on ieatwords.com.au!
Very clever wall bed and comfortable latex mattress
Very helpful sales assistance and all accomplished quickly and very personably... got the right solution for us and installed it all looks great and works very well. No problem for us to be a bit late in installing from initial purchase and everything done conveniently and well. Quality all around.
1 comment
Customer Service O.The Comfort Shop
Hi Beth, thank you very much for the 5-star review! We're so pleased that we were able to find the right solution for you in an efficient way and that you're happy with the result of your new wall bed... Read more
. Thanks for taking the time to write a review, we appreciate it!Similar opinion? Write a review on ieatwords.com.au!
Great product and very good service
Besides having a great product, the knowledge and service provided was excellent! Whole experience was hassle free. The furniture was delivered and assembled for us.
1 comment
Customer Service O.The Comfort Shop
Hi Shadi, thanks very much for your review! We're really glad that we were able to provide you with a hassle free experience and that you're happy with the product, service and delivery process. Thanks so much for your business.
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Mark Silva
- 2 reviews
- NSW, Moore Park
- Verified customer
Great chair, great price, great service
We purchased the recliner chair. We received great customer service prior to committing to the purchase. It was delivered on time, assembled, instructions given and the packaging was taken away. We highly recommend the Comfort Shop.
1 comment
Customer Service O.The Comfort Shop
Hi Mark, thanks so much for the 5-star review! We're really glad that you received great customer service and the delivery went smoothly. Thank you for recommending us, it means a lot.
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Service
Excellent service. Delivered on time and assembled and positioned the furniture as requested. Removed all packaging
Extremely efficient with enquires
Couldn't ask for more
1 comment
Customer Service O.The Comfort Shop
Hi Jayne, thank you so much for the 5-star review! We're really pleased that you're happy with the service you received from our showroom and delivery teams. It's great that you 'couldn't ask for more... Read more
' but if there is anything else we can do for you, please feel free to get in touch.Similar opinion? Write a review on ieatwords.com.au!
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ChristineBexley
Electric Bed Base
I purchased the Ergo electric bed base with Celina bed surround. I have suffered with a bad back for many years and within just a few days the pain was gone. The back support of this bed is fantastic and the electric lift is just another bonus. Brad from the Comfort Shop in Moore Park was very helpful and the assembly was completed in less than an hour. I would highly recommend the Comfort Shop for quality and comfort products.
1 comment
Customer Service O.The Comfort Shop
Hi Christine, thank you so much for the 5-star review! We're really happy to read that your back pain has gone, what a wonderful result. It's also good to know that Brad was helpful and our delivery t... Read more
eam was efficient. Thank you for taking the time to write a review and for recommending us, it means a lot.Similar opinion? Write a review on ieatwords.com.au!
bed
We bought a bed and mattress in the store and found the salesman was very knowledgable and helpful. We are really happy with the bed, it's very comfortable. My only disappointment was that I wanted the bed in wenge colour but was told it only came in natural beech colour. However, on your website, the bed we bought is shown in wenge.
1 comment
Customer Service O.The Comfort Shop
Hi Ann, thanks for taking the time to write a review. It's great that you're really happy with your bed and finding it comfortable. There must have been some misunderstanding along the way though beca... Read more
use all of the colours of the bed surrounds featured on the website are available and mostly in stock. Could you please contact your preferred store to discuss.Similar opinion? Write a review on ieatwords.com.au!
Quality Products Professional Attentiom
Purchases a King Bed Base a year ago, then recently 2 Long Single Latex mattresses.
Product quality and comfort excellent..
Brad looked after us on both occasions.
Excellent Service efficient and courteous delivery .
1 comment
Customer Service O.The Comfort Shop
Hi Barry, thanks so much for the 5-star review and your repeat business. We're really happy that you've described the quality and comfort of your bed base and mattresses as 'excellent', and that you'r... Read more
e happy with the service by Brad at Moore Park and our delivery team. Thanks for taking the time to write a review, we appreciate it a lot.Similar opinion? Write a review on ieatwords.com.au!
Product and Service above and beyond expectations.
We purchased the Forza King Bed Base and the quality is outstanding. It’s made a huge difference to our quality of sleep. The service was also outstanding from the Comfort Shop. The delivery guys were kind enough to take the base upstairs, assemble it and remove the cardboard which was awesome.
1 comment
Customer Service O.The Comfort Shop
Hi Gavin K, thanks a million for the 5-star review! It's great to know that the Forza base made a huge difference to the quality of your sleep and that you were happy with the service provided by our ... Read more
showroom and delivery teams. We love exceeding expectations so thanks again for your feedback.Similar opinion? Write a review on ieatwords.com.au!
- NSW, Moore Park
- Verified customer
Excellent product, excellent service
Purchase was made in-store at Moore Park and Craig was incredibly helpful, getting me a great deal on floor stock and arranging for me to store the unit at the warehouse for over a month until the space was ready for installation.
Alan (Master Design), who handled the delivery and installation, was punctual, very friendly and did a great job installing the bed in a tight space.
Would definitely recommend the Comfort Shop and Alan.
1 comment
Customer Service O.The Comfort Shop
Hi Tysen, thanks so much for the 5-star review. It's great that you're happy with your new wall bed and of course we're pleased that Craig was able to help you in the showroom and Alan completed the installation efficiently. Thanks again!
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Customer Service O.The Comfort Shop
Hi Len. Thanks so much for your 5 star review! We are glad you're happy with your choice and our service - we look forward to welcoming you back at The Comfort Shop one day.