I have enoyed 3 trips with TripADeal - 2 to India (amazing) and 1 to China (on eyear ago - now here we are)
Amazingly well organised, enjoyed experiences I only dreamt of - and value outstanding. Value without cutting corners.
Girlfriend and I were booked for the Maldives - to depart in April 2020. TripADeal made a very fair offer and we were pleased to accept. They then increased our credit note - amazing as we had already accepted. This shows integrity. The communication has been terrific - and assuming my next upcoming trip in July to Croatia will unfortunately be cancelled - I know they will make the best Credit note offer. Thank you and all the best TripADeal

Let's all remember which companies looked after us during the Coronavirus outbreak and which companies did not. Charging us fees to reschedule our trip when they more than likely got all of our money back. They say they didn't but I find that very hard to believe considering most if not all airlines and hotels/resorts gave refunds/ rescheduling for free along with every other major travel company I know. Looks like we are all out of pocket and struggling so Tripadeal can make money off the side of a devastating pandemic.

Simply. We Paid for a service that was not delivered. They used CONVI -19 as an out. We lost all of our money and we have been offered NOTHING, no credit, no refund, no deferral. Don’t trust TripADeal . Be careful this company may not be around for long.

Booked a trip to Greece and paid over $10k. When Smart Travel said Do Not Travel I cancelled trip and was told there was no refund. Extremely unreasonable and bad business. Email said read fine print. A lot of money to pocket as things like meals, boat transfers, coach driver, tourist experts would not have been paid up front. Accommodation would have been a deposit if anything and I believe airlines refunded airfares? Why are they making a profit from our misfortune. Bad experience and would not recommend

We toured Egypt as a package with Jordan and Turkey which were both lovely but Egypt was way below expectations. No Wi-Fi, no water and the Wi-Fi sold to us for $30US cut out at 500mb instead of 15gb. TrilpaDeal response....not our problem!! Never again!!

Sadly, I thought I would try something diffrent and book a group tour rather than organise my own itinerary. Well this was a mistake. Communication is blanket. No proof as to why we loose $600.00 for a rebooking fee and we also felt, we were cornered into the peace of mind deal. The moral of the story we will travel on the peace of mind deal minus our rebooking fee. Never again will I book through a tour company.

Ok...so we were on a 48 day World Tour with Trip a Deal. We sailed on the Costa Victoria..and after ports closed due to the pandemic, Trip a Deal did nothing. Costa flew us home. No word from TaD re reimbursement. Emails answered after 7 or 8 days, if then. This agent should never be allowed to trade again. A lot of angry passengers are trying to contact them....Julie.

I booked in good faith Quite a lot of money now happily negated by my insurance company
Which is there’s
But travel insurance secured at the time of payment
Months before the pandemic
So now ....
Jan Estens

Has anyone else noticed the sudden burst of 'glowing' reviews? So many hundreds of distressed and angry customers and then this rash of positive outcomes. Really?? Notice how there are no details of the trips, credit or postponement arrangements in these positive reviews, unlike the many many more genuine reviews. Quite incredible. (For instance, who would purchase 3 trips without trialling one with the company? ) If only I might be offered a satisfactory outcome .......

Thank you so much for the email last night regarding booked trips. You guys are legends and I am feeling very happy that you have given us such good options. Thank you so much. I have 3 trips booked with you this year. Highly recommended

The customer service team have been outstanding on Messenger - fast responses and understanding service. I have a great outcome from my cancelled trip - couldn’t be more pleased with their work.

We are booked to travel in September but this looks unlikely. If this is frustrating for us, please spare a thought for how frantic it must be for staff at Tripadeal trying to sort out many thousands of cancellations. We know we are (almost certainly) not going so can only wait patiently to see how it all plays out.

I did the Turkey/ Egypt &Jordan tour on the 2/3. I travelled solo, Amazing tour guides. Fantast group. Especially in Turkey, Accommodation was fantastic and the meals were delicious. Sadly missed out on Jordan due to Covid19. Tripadeal organised new flights home. They were amazing at keeping us updated the entire time. Can't wait to travel with Tripadeal again when this ordeal is over. Offered a $300 travel voucher to use 2021 but hoping to claim the rest back through insurance.

Tripadeal was recommended to us by some friends who enjoyed their tripadeal last year. We booked last November for travel this May 2020. It must be safety and well being for human lives before profit. Thank you for our credits.