Booked a hotel in Australia from Australia & was charged a $19 international transaction fee. When I contacted them about it they said that all their providers are overseas which is fair enough, however none of the other accommodation web sites I’ve booked through have come with this fee. The particular accommodation site Trivago sent me to was based in Luxembourg & has a 1.6 out of 5 customers review on products review. They should only send people to reputable sites.

It's lucky that I'm a stickler for checking things thoroughly or we would be stranded. I searched for Pet Friendly accommodation and got a list of motels that seemed a little large for pet friendly for a small town which made me dubious. After checking with each motels own website I found that NONE of the listed accommodation allowed pets. Had I booked using Trivago's recommendations we would have been left stranded and sleeping in a car with an old an arthritic dog. Caveat emptor (let the buyer beware)!

All query done on chat and excellent response by HotelQuicl when book through Trivago. HotelQuicky is the agent for the hotel booking through Trivago and they answer all my query instantly.

Following the commercial on tv, I decided to look for a place to stay somewhere on the beach in Victoria.
First of all I couldn't find where you put the place in to search...it kept taking me to Turkey!
Then when I started again at Google and actually put in Victoria there, it only came up with one place...on the beach, 5 star, in Victoria, with a pool.
Come on! How useless is this website?

Never have I once got a lower price through Trivago (or Wotif or Hotels Combined). I just did a search for a particular hotel in Dubbo NSW and the 'best deal' was $195. I rang the hotel direct and got the exact same room for $170. Another example was a resort on the Sunshine Coast. No rooms available.... rang resort direct, yes, we have rooms. Always ring the hotel directly whether local or international. Shonky and a waste of time!!

I do not use Trivago because I do not need to. I book direct, without fuss and usually with a big saving. But this is not why I will never use Trivago.
My lounge room is my haven from the madness of the world. But many times a night on the 7 network we get repeated annoying and uninformative Trivago adverts. Now the presenter is a very cute lady but that after many weeks of this campaign she is something to dread! I hate loathe and detest the Trivago adverts and the repetition is such a turn off of the business. Surely Trivago realizes that their adverts are becoming as offensive as industrial noise. Trivago, I hate it.....no no no!

Live in Brisbane booked a hotel in btisbane surprise for my daughter only to find hotel site Amoma on trivago is overseas company. Not mentioned anywhere so charged a foreign transaction fee by my bank. Beware of who you use....

Yesterday we booked the Mid City Motel in Orange NSW. It was rated 3 stars, but after we checked in, we picked up our bags and left. Of course the cost was non-refundable, but the place was no more than one star!. It was so tiny and old, and there was an old broken air conditioner in the wall, which was not used, as there was another above it. We just could not bring ourselves to stay there. Very, very disappointing, both in the motel and in Trivago for giving it the rating it did.

Have hardly any hotels on their site so many hotels in a area I was looking at staying not on trivago site. and the options are very poor

Would not stay here again with curtains that do not close (no privacy ) as window looks out and people can see in.

Plus I cannot get anyone to come and do something about it.

I tried to make a booking for JUly 2017 in Melbourne. Half way through payment the page froze and error message appeared. 2 days later I check my account and they have charged my credit card for $55 as commision. All they have done is detucting money and refunding; still charged me the commisison!! I must say the only message I received was the error message on webpage. I neevr got any notice that they have done the booking.

Please be mindful as Trivago is owned by Expedia, which means "comparing" lots of websites in one place is actually comparing all the brands owned by Expedia in one place.....which means there's no comparison really as which ever brand you opt to book through Expedia get the sale...
Expedia owns so many brands such as
Hotels combined
Wotif.com
Lastminute.com.au
Trivago

If you really want a decent deal book directly with the hotel. All these websites take a big cut of the advertised rate and bully hotels.
All these brands are offshore customer service and granted the Indian call centre may hire staff whom speak English but the language barriers are appalling, the service disgraceful with no urgency or care.