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B.L.RMetropolitan Adelaide, SA
- Verified customer
First Build = Excited, so far so good! :-)
We are building our first home and were recommended by our friend to build with Weeks based on his positive experience. We were referred to Alice. We were very pleased with her professionalism, knowledge, invaluable input and answers to our many many many questions! She was absolutely amazing to point out things we didn’t think of and ideas that would benefit what we wanted. This part was quite straight forward, we liked one of the plans Weeks had and modified easily to fit our block. With Alice’s knowledge of the area (encumbrances) and inclus...Read more
ions we wanted – the drawing stage didn’t take long. During the admin stage we had Kevin who was extremely prompt in responding and always a delight to talk to. He followed up on ETAs and gave us updates in a timely manner. He was also very helpful in finalising our contract and understanding with our requests. The suppliers were very easy to deal with and made the selection process seamless. We were quite happy with the inclusions and in total only spent an additional $5k on upgrades. Our slab was poured on the 5th of September and we are currently waiting on the framing to be delivered. So far the process has been quick, easy and painless. Our site contact is Brendan and based on the reviews we look forward to working with him and overseeing the remaining stages.
1 comment
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JamieMetropolitan Adelaide, SA
- 19 reviews
- 2 likes
- Verified customer
Wonderful Builder, prompt and thorough
Weeks have been a wonderful builder for me, I am currently commencing the build after about 6 months of administration work. Weeks was with me the whole time, answering any and all of my queries, checking up on me often and helping plan my dream home. I initially had an issue when first starting on my land selection however, Alice quickly and amazingly handled it with an even better result. Kevin was my admin manager and has been very helpful, always returning my calls and emails promptly and always answering my questions even when I repeated t...Read more
hem every week as i'm so forgetful. The final cost was expected with a bit more added on due to the extras I had added during the selection process. I would recommend weeks to my friends, family and the public. I have some friends building with other builders and haven't been as lucky as me during this process.1 comment
Weeks B.Weeks Building Group
Thank you Jamie for your great 5 star review and kind comments about Alice and Kevin, we are very appreciative. We look forward to continuing this journey with you as we construct your new home.
Regards,
Weeks Building Group Management
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BrooksMetropolitan Adelaide, SA
- Verified customer
Great Team
Weeks have worked with us to subdivide and commence the build of our dream home. They have managed the subdivision process for us and turned our initial ideas into a working design. All their consultants have been professional and helpful particularly in the "Selections" process. Our slab has now been poured and we are looking forward to the rest of the build
1 comment
Weeks B.Weeks Building Group
Thank you very much for your review Mr and Mrs Brooks. We appreciate your feedback, particularly for selections. We look forward to continuing the journey with you in construction as we complete you... Read more
r new home. Regards, Weeks Building Group Management
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AbbeyMetropolitan Adelaide, SA
- Verified customer
A very happy customer!
Admin stage took a while initially, I felt quite anxious that this process would drag on forever however once selections took place it was a matter of 'WEEKS' before we started at site. Alannah assisted me through the selections process and her insight was invaluable. I really appreciated how quickly she understood the style/vibe I was going for in my home. She made the process very easy and pain free! Kevin was also extremely helpful and attentive during the administration process. No question was too silly and no request too hard. He always g...Read more
ot back to me promptly and assured me of any concerns. Despite the few hiccups in the beginning I am really happy I chose Weeks. I am now extremely eager for my home to be complete so I can move in and enjoy!1 comment
Weeks B.Weeks Building Group
Thank you Abbey for your great 5 star review. We appreciate your feedback and kind comments for Alannah and Kevin. We pride ourselves on having a great team and look forward to the next stage and wo... Read more
rking towards completing your new home. Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Beautiful Home by weeks
We have only just moved in to our new home. It took a longtime to design and complete. Weeks were professional, accommodating and understanding with the entire build process. Site manager was good, however sometimes would not respond to our calls or messages. He would also seem unaware of some things that were important for us. We seemed to be reminding him of a lot of things that needed to be done. Good bloke though.
Build quality was excellent as we got the studio selection and they included a alot of things for us.
We have several issues th...Read more
1 comment
Weeks B.Weeks Building Group
Thank you Franck for your 4 star review, we really appreciate you taking the time to provide feedback on your experience building your new home. We take on board the areas of improvement and are very... Read more
pleased that you are happy to recommend us. Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
LokeshMetropolitan Adelaide, SA
- Verified customer
Highly recommended
Very happy with my first home with weeks. A few minor hiccups in starting but for the final countdown the team speeds up and delivered on time, A beautiful house. We are happy with the quality.
I will highly recommend weeks to my friends for a professional, smoother and a time framed service.
5 stars to our site supervisor for the flexibility and service :)
1 comment
Weeks B.Weeks Building Group
Thank you very much for your 5 star review, Lokesh. We really appreciate your great feedback and that you will highly recommend us to others. We wish you all the best as you settle in to your first ... Read more
Weeks home. Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
Cameron S.Metropolitan Adelaide, SA
- Verified customer
Weeks - Can't fault them!
We have just moved into our new Weeks home and are extremely pleased with how the house has turned out. From the outset we dealt with Alice who was exceptional as have all of the staff been. Our selections were stress free and help was given when we were struggling to find the right things to put in the house. Brendan our Site Manager was a legend, there was no issue that wasn't taken care of promptly.
Of course we had a few issues but they were dealt with efficiently and professionally.
Will highly recommend Weeks to family and friends in the future.
1 comment
Weeks B.Weeks Building Group
Thank you for your fantastic 5 star review Cameron. Your comments on our team members are so pleasing to read and they are really appreciative of your kind words. We look forward to welcoming your f... Read more
amily and friends that may decide to build with us in the future. Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
ATRosieMetropolitan Adelaide, SA
- Verified customer
Weeks - Early Build stage review
Our build is still in preliminary stages (slab was only poured last week) but we have been quite satisfied with the level of service we have received from Weeks.
In our initial stages we were not happy with the building consultant as there were a few things that happened that we were not impressed with, however since then, our project coordinator and other administration staff have shown a brilliant level of professionalism and are always in contact with us to let us know what is going on.
We dont ever feel like we are imposing when wanting to ask questions which is paramount when building a home.
We are very much looking forward to the next stages of the build and cant wait to see the wonderful end result!
1 comment
Weeks B.Weeks Building Group
Thank you very much for your great review of the process so far ATRosie. We really appreciate your feedback, particularly for customer service. We look forward to continuing to work with you as we c... Read more
omplete the construction of your new home. Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Quality Build at a Fair Price
We were in two minds whether to renovate and build. We had meetings with various builders, and found that Weeks we the most helpful throughout the initial process. As a result we decided moved forward with building our new home with Weeks.
Upon receiving quotes from various builders it was clear that Weeks included more in their initial price but also the scope of works were clearer. We knew what we were getting ourselves into.
The selections process was streamlined and simple to understand.
If you spend some time looking at the plans and...Read more
the selections you have made, then there shouldn't be too many surprises. The construction phase was smooth as well. There were a few times where we required changes and the site manager and site office made these happen quickly, in the most cost effective way. Our site manager (Peter), was flexible and able to assist us throughout the build. There were a couple of trades which were a little hard, however the site manager sorted this out quickly.1 comment
Weeks B.Weeks Building Group
Thank you very much Joe for your comprehensive review. We really appreciate that you have taken the time to comment on many aspects of the build and the experience that you had. We pride ourselves o... Read more
n building quality homes and we are pleased that you have shared your experience with others. We wish you all the very best as you settle in to your new home. Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Weeks - Highly Recommended!
I am extremely happy with my decision of building with Weeks. After a few disappointing meetings with other building companies, I followed a family member’s recommendation and visited a Weeks display village. I was instantly impressed with the quality and variety of design options on offer.
Many thanks to the team for their friendly, professional service - Heather Liddell (Building Consultant), who expertly answered my many questions, provided extremely valuable design and building advice, and made the entire planning process enjoyable and st...Read more
ress-free; and Kevin Lawrence (Customer Project Coordinator) for his effective direction in navigating through selection/building timelines, prompt and highly informative feedback, and ongoing support well into the building process. So far, I’m impressed by how quickly construction has progressed since slab pour. Brendan Pett (Building Site Manager) has kept me informed of progress with frequent updates, and at this point I am very happy with the quality of the construction and the builder's attention to detail. I cannot wait to see the final product!1 comment
Weeks B.Weeks Building Group
Thanks Sel for your fantastic 5 star review. We are so pleased that you are happy with everything so far and look forward to this continuing as we complete your home. It is so pleasing to read the c... Read more
omments on our team members, we have a great team at Weeks and we pride ourselves on providing quality service in all areas. We will continue to keep you updated as we progress in construction and look forward to your feedback on completion. Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
CALMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Ask for all the agreements and read well before proceeding
Do not sign anything with them before doing a lot of homework ask for a copy of the pda stage 1, 2 and their csa agreement, read them well, if you have your own design they will try to take ownership of it at every stage.
I took my design to them and struggled at every step with their manipulative and unfair agreements. At every stage they tried to take ownership (steal) my design. The pda part 1 was the start were they tried to claim ownership of my design, I argued with them and said I would only proceed if I owned the design. They agreed...Read more
in writing but when I went to sign the agreement it was still not modified. I had to hand write this into the agreement, all along I got the trust ‘us’ line. After proceeding to the end of this stage they refused to hand over documents I had paid for saying I would only get them if I signed a contract with them, alarm bells started here. After stating it was a deal breaker for me and being prepared to walk away they eventually provided this to me. The next stage pda2 had clauses that allowed them to keep all documents if I did not sign the contract, this would have costed $5k to get to this stage ( I did not proceed to this stage). The next stage contract services agreement CSA is the kicker, this is while they prepare the contract, this has clauses that state if you decide not sign, or you exercise your legal cooling off rights then they can claim, on top of the $5k they already have, an unspecified administration costs plus profit margin. Again all these costs and nothing to show for it. I stated I would not proceed, all I wanted from each stage is what I paid for nothing more nothing less. The sales manger took this to the CEO who refused. I then decided not to proceed.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Disaster nightmare never again
We are very disappointed with weeks building group, the properties are a disaster and we shall never build or recommend Weeks to anyone. The story is far to complex to say the least for me to be able to explain in so few words. What I will do is put pictures up because a picture is worth a thousand words and you can not be taken to court for defamation, pictures don''t lie. The build started in November 2015 and they supposedly finished in February 2018. I have hundreds of photos to show people if they are interested.
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- Verified customer
Worth to choosing
Good explanation of details things, easy to follow each steps. High quality of the workmanship. The final cost is greater than the estimated one as I upgraded some material and design in my building.
1 comment
Weeks B.Weeks Building Group
Thank you so much for your 5 star review. We are very pleased that you have shared your great experience and we wish you all the very best as you settle in to your lovely new home.
Regards,
Weeks Building Group Management
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ingrid
- 2 reviews
- Verified customer
Should be years! Not Weeks!!
We signed for a double storey with Weeks in Dec 2017 and were assured that we would be in by the following xmas. Our slab was not done until October 2018 and 6 months later we are not even in lock up stage. Our work supervisor is impossible to get onto and only has provided updates when we have complained and his schedule for work people is never what he tells us. We have responded quickly all of the time since signing. It is very disappointing.
1 comment
Weeks B.Weeks Building Group
Hi Ingrid
We acknowledge your feedback and experience to date, as discussed we will ensure communication and progress improves moving forwards. Please contact our Customer Service Manager if you have any further concerns.... Read more
Regards, Weeks Building Group ManagementSimilar opinion? Write a review on ieatwords.com.au!
FabAdekaide
- Verified customer
Build
Overall there were a few issues but the build quality we were really happy with. I would recommend to keep in touch with your on-site supervisor for updates and progress status.
1 comment
Weeks B.Weeks Building Group
Thank you for your review Fab, we are glad to hear that you are very happy with your build so far! It is always great to hear such positive feedback! Regards, Weeks Building Group Management.
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F WattleMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
Exceeded expectations from Day 1
The response time and the communication is well above our expectations. We have a query, we get extremely quick response.
We only have to speak to one person - love this! Can't rate this service high enough.
Final cost will always have a variation and the range was an acceptable and expected expense. We couldn't fault Weeks with that.
1 comment
Weeks B.Weeks Building Group
Thank you for your lovely review! We are so glad to hear that you have had a great experience with us so far. At Weeks Building Group, we pride ourselves on our customer service, so it is always great... Read more
to hear such positive feedback! Regards, Weeks Building Group Management.Similar opinion? Write a review on ieatwords.com.au!
T and T
- 2 reviews
- Verified customer
Patience and support through the Royal Banking Commission fiasco
After being fed up with our second choice builder we approached the Weeks Building group through their online help chat late on a Friday night. We had a very fast response and were pleasantly surprised with the ease in which our interactions were. By Sunday afternoon we had managed to achieve what we weren't able to with our two previous builders in 5 months. Everything ran very smoothly proceeding to the bank approval stage, when our bank decided that our previous pre approved loan amount was declined and they would no longer be able to help ...Read more
us. Eventually through a broker we were able to gain appropriate finance through another bank and we are about to have our slab poured this week. The banking fiasco set us back 9 months. Weeks worked with us, understood that none of the delays were our fault and helped out without pressuring us to hurry up or cancelling the build.1 comment
Weeks B.Weeks Building Group
Hi T and T, thank you for taking your time to leave your review of Weeks Building Group. We are glad to know that you have had a great experience with Weeks so far, and wish that it is the same for yo... Read more
ur entire build! Best regards, Weeks Building Group Management.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Poor workmanship quality
We built our house from Weeks Building group and moved in May 2018. During the build we pointed out a lot of discrepancies and only a few were corrected. My house is built with hebel wall all round and hebel sound floor. During construction we pointed out about the hebel panels not being glued properly and the builder said they will be redone, but they never did. And now after 7 months of handover we see a lot of cracks on the outside walls. We contacted the builder and the reply I got was disgusting. They said that it is normal. I have a 3 met...Read more
er sliding door and the wall above the sliding door has cracked in three places between two expansion points. Whenever we had a gathering or party all guests noticed the cracks and now they are advertising the same to others. There is definitely a structural issue or the hebel panel were not glued properly. We had a squeaking floor and had to wait three months to get it fixed. The squeaking is now happening at different locations on the top floor. We paid extra dollars for hebel sound floor and in return we got a squeaky floor. The builder is not listening now. Beware of such builders. I recommend you to not fall prey to them. Thanks, Gerry.Similar opinion? Write a review on ieatwords.com.au!
VisheshMetropolitan Adelaide, SA
- 3 reviews
- Verified customer
Dream Home - Plan, Built and loving it!
Building with Weeks was one of the key steps in having our Dream Home that we are so loving it. The entire process - be it the confidence of choosing the right builder that was given by the Weeks Building Consultant (Alice Wright) who answered our 1000s of queries with a smile and advised us of all the pros and cons of different decisions that we made in planning the built; to the Administrator (Kevin Lawrence) who made sure we are meeting the timelines by chasing up with us for pending actionable along with advising on the process before and d...Read more
uring the build; to the Selections Consultant (Deborah Cicconi) who was amazing in helping us chose the right themes and styles that was absolutely fantastic; or the Building Site Manager (Brendan Pett), who was just brilliant with managing the entire project and keeping us updated with what's going on (at least once a week) with the build and fixing the stuff as soon as we brought to his attention; I would say the journey has been fantastic and we are so happy with the outcome. The house that was to be built in 6.5 months considering the Christmas break in between was handed over in just 5 months, which is remarkable. We are amazed with the fit and finish and the overall quality of the house. All the standard selections have been of great quality and many of the standard inclusions are the upgrades with many other builders. The entire team from Weeks was always there and they went above and beyond to make this difficult process a breeze. Kudos to the Weeks Team - 5 Stars!1 comment
Weeks B.Weeks Building Group
Hi Vishesh, thank you for taking your time to leave such a wonderful review! It is words like these that make our job all the more worthwhile! We are ecstatic to hear you have moved into your brand ne... Read more
w Weeks home. All the best, Weeks Building Group Management.Similar opinion? Write a review on ieatwords.com.au!
MathewDernancourt, Adelaide
- Verified customer
Satisfied with what we got!
We are in our new home for almost three months now. Though there was a delay in completion of the project, it was a journey without much hassles. From the design to the completion, it was a smooth sailing process. Our experience with admin and selection staff, especially Liz Maclean and Samantha Pinnington in the maintenance department has been positive. Though there were a few minor issues after handover, overall we were satisfied with the workmanship and finish. At this time we would like to thank Rob Varricchio, our site supervisor, for his ...Read more
efficient handling of the project. Though at times it was difficult to reach him, he would make the effort to contact us at the earliest and listen to our concerns and come up with solutions. So far we are satisfied with everything except for a follow up in the rectification of a fault in the installation of the carpet in the master bedroom, which is yet to be done. We expect it to be sorted out soon. We would also like to express our thanks to Daniel Gauci our sales consultant (the first person we met at Weeks) who was very friendly and helpful.1 comment
Weeks B.Weeks Building Group
Hi Mathew, thank you for your lovely review! We are pleased to hear that you have had a great experience building with Weeks. We hope you've loved living in your brand new Weeks home! All the best, Weeks Building Group Management.
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Questions & Answers
Allie Pallieasked
Weeks Building Group, please tell me why you reply to the positive reviews but you don’t reply to the negative reviews?
Customer service 101 days you respond to ALL feedback.
I’d love to hear how you justify the terrible things people say in their reviews. If you were in the right you would respond to clear up the situation and you would also reach out to the customer and offer to fix the problem. But you do neither.
Anyone reading this DO NOT USE WEEKS GROUP, they just want your money. They’re a cash cow and don’t build for the love of building or a passion for their craft.
There may be positive reviews but given there’s 20 people who have had such a bad experience they gave it 1 star, do you really want to risk being one of those people and have your dream of building your own home turn into a nightmare?
6 answers
Wow Allie Pallie you must have had a really bad experience with Weeks - you sound so angry. We have been very fortunate we have had a great experience with them. I hope things improve for you.
Also did you speak to them directly?Your review talks about Weeks not responding to negative reviews so I was just wondering if you/they had made contact.
Well I’ve been really patient. I do agree with your review. I keep getting promised things will happen but everyday the same thing. It’s all about money. I’m in the 10th month now and was told the handover will be 5-6 months. I keep giving Weeks the benefit of the doubt but today I’ve had enough. I’ve had 3 supervisors and I can’t understand why they can’t supervise. There are some really professional people working for Weeks but unfortunately they will be judged by their weakest link. I still have issues that need to be sorted out and hopefully they will be addressed soon.
Markasked
Original contracted end date was October 2018 the new one is Feb 2022 does it matter?
No answers
Eve Ceeasked
Has anyone built a Weeks home on the Copper Coast. SA?
1 answer
Well i'm not from the Copper Coast.
I know of 2 houses within 10 km of the Weeks Building Group Head Office that are massively behind schedule.
Build estimate for a 2 story is 9-12 months from the time the slab is poured. 1 house is Almost finished after 18 months.
Weeks don't do onsite advertising for a reason i guess :/
As for the Slab costs, you wont know until you fork out the $4k. Our sales guy says he made a very generous allowance for the slab... that blew out by 75% !
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Weeks B.Weeks Building Group
Thanks so much for your fantastic review and feedback for Alice and Kevin, we pride ourselves on having a great team at Weeks. Brendan and Kevin will continue to look after you as we progress through... Read more
the construction of your new home and will be on hand to answer any questions you may have. Regards, Weeks Building Group Management