Regarding the Administration stage of our build process it has been surprisingly relatively smooth. The customer service from our salesman and administrator has been second to none! Efficient, prompt and great follow up of questions, issues etc. Our salesman was so helpful in assisting us to design our new home, we made many changes to one of the show homes which was done so effortlessly and quickly. His recommendations were excellent and his knowledge was so appreciated. Our administrator was nothing short of awesome, so professional and op...Read more

Like some of the other reviews, I never actually got to the ‘build stage’ with Weeks for a multitude of reasons.

The main points I wish to highlight based on my experience are the transparency, communication and timeframes, or lack there of, when it comes to dealing with this company.

I initially signed up with Weeks in December 2017 and it has to be said, that this stage was positive, the sales consultant in St Clair was very friendly and the plan he came up with was great.

That’s where the positive ends. Since December it has been a ...Read more

We're building our first home with Weeks and our build has just moved from the administration to construction stage. While the admin process took a lot longer than we would have liked, due in large part to issues beyond Weeks control, we couldn't be happier with the support and assistance provided by our administrator Kevin. Kevin kept us well informed at every stage of the administration process, provided honest estimations of timelines, patiently answered our many questions, ensured that our paperwork progressed smoothly, and promptly respond...Read more

After handover I have had nothing but the WORST customer service from Weeks. With me needing to chase people up and causing so much grief and stress.

Make sure you pay attention to every small detail when signing your contract.

As this was my first time building EVER there are things I would pay more attention too. After putting my trust on their word they have now spat everything back into my face costing me over $2000.

After you give them that last bank cheque they do not want to know you at all.

Now that Weeks have told me I "...Read more

2 major issues picked up after handover, house still under 3 months maintenance period. However, I can’t see how responsible the builder is

1. Noticed water leak from the roof causing the marks on the ceiling in the living area after the heavy rain. Reported to the builder, the maintenance guy came and said he is 100% guaranteed it’s not water, it was some kind of compound from the ceiling/other work done (not sure what he meant though). The builder only painted it without even go in to the roof and double check and said the marks were proba...Read more

I am one of the first few clients (Dec 26 2015) on this review website to start asking questions about the truth in regards to the 'timelines' of the Weeks group.

I have been asked to Delete my comments/questions from this website by their Sales Manager.

Long story short:

We have chosen Weeks only for the reason of having "a steel frame house " and paid deposit to build our first home in October 2015. After 3 to 4 modifications, in the month of March 2016 Our plans were finalized after a prolonged delay with all the silly mistakes...Read more

We started building in August 2016, were due to hand over May 2017 now we are nearly February 2018 and we are still not in our house. Our inspector said he has never seen a house with more defects, i have never experienced a more unprofessional management of personal and project, from the CEO to the customer service team they do not try to rectify issues quickly or appear to care about the customer. When you have to call the office multiple times to get an update on a site that has stood still for months at a time alarm bells start to ring.
...Read more

We started our building journey with Weeks Building Group last year. We initially choose Weeks Building Group because of their partnership with Supaloc frames and was impressed with their St Clair Display. We signed our quote inAugust and started our new home. Weeks were good because they finalise all your costs before we sign a contract. Our costs did go up by $10,000, $5000 was because of site costs and the rest was because we changed our design. I have built with another builder before and was hit with a large variation for 'unforeseen site ...Read more

We made a mistake of signing with this company. We should have consider the all the bad reviews we have read here in product review and should have listen to 2 other friends that build with them. It is the same experience with other reviews here we are given a lower quote. Upon signing preliminary agreement which we paid for $3000, after that all the hidden fees suddenly arise and the footings shoot up to $33,000 excluding the site fee which is about 2k. we are quoted $30,000 only. We have signed for $200,000 qoute and ended up 213, 000. We de...Read more

Its been more than 12 months we are experiencing how terrible a builder can be. From the very beginning, their sales consultant informed us that it would take 10 months to finish the whole project but from the last year September still now they haven't finish our paper work. I know we have changed our plan but it is not out of the world thing. people do change their plan and get their construction start in time and also finish in time. We are now in a scary situation that what will happen when construction starts. the administrator is horrible,...Read more

We are 15months into the process, 12months after initial contract sighing. With a couple of exceptions most staff at Weeks group have been difficult to deal with. Communication with the company is almost non existent, they hardly ever advised us about any part of the process, and when we inquired, we got a response which is simply just enough to keep up silent.
Any time forecast that we were given were not adhered to, and each stage of the whole process has taken 2-3 times longer than promised. Further they expect the client to be clear on th...Read more

We have signed up with weeks in 2016 to build our house in Blair Athol and sales process was cunningly good. Now it is 2022 and the house is still has not been completed and handed over yet!!!!!

Here what we have been gone through;

Sale process to get our plan done was smooth. We have preselected all tiolets sets, Tapwares, bathroom sets, kitchen sink, laundry sink and laundry tap and stone bench tops for our kitchen, powder rooms and laundry. This hefty costs of these preselected products were added to the original studio package offered fo...Read more

Weeks building group

Started mid november 2015

First home owner/first time building

$209,000 house
$139,000 land
Munno para west
...Read more

I am building an investment property in South Australia with the Weeks Building Group while currently posted to NSW with the military. I knew this was going to be difficult being so far away but from day one of my initial communication Weeks managed to make it feel like it was all in their stride. My consultant helped me identify a block of land in a great location and explained the reasons for choosing a specific block in relation orientations for energy rating and saving money on the build, he even went out and took photos for me so I knew e...Read more

We paid $4000 and signed a Preliminary Design Agreement (PDA) with Weeks Building group in September 2016.

The PDA stated that we were paying for the "Preparation of one set of full working drawings" amongst several other things. We told our home designer that we had a total budget of $550 000 for the design and construction of our home. We had many difficulties in getting our home designer to commit to appointments (many scheduled appointments were regularly cancelled at the last minute - usually on the day or the day before) with us to de...Read more