Sender or ReceiverSender (34) · Receiver (69)
Delivery Time
  • Early (2)
  • On Time (5)
  • Late (9)
  • Unacceptably Late (30)
  • Never Arrived (39)
  • Never Collected (2)
Delivery Arrived in Good ConditionYes (14) · No (14)

Reviews

105 reviews
Lady A.
Lady A.

I do NOT recommend - parcel “lost”

International Economy
Andrew C.
Andrew C. Greater Melbourne (Metropolitan), VIC

So relieved and delighted. THANK YOU.

International Economy
Katie
Katie South Australia · 7 posts

Company ripped me off and needs to be shut down

International Economy
DNC
DNC

Not even 1 star

International Economy
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Kim
Kim South East Queensland, QLD · 16 posts

DELETE SMALL LETTER OPTION

International Economy
susan h.
susan h. · 19 posts

Return to sender post.

International Economy
Samantha
Samantha · 3 posts

Unreasonable delay

International Economy
Peter
Peter Brisbane · 6 posts

Burn it Down

International Economy
Ron
Ron · 9 posts

Pathetic effort

International Economy
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Marg47
Marg47 Sydney, NSW · 2 posts

Slow service

International Economy
VickyBest
VickyBest Greater Melbourne (Inner), VIC

Customer service should be driven to resolve issues

International Economy
Jerzy Komosa
Jerzy Komosa Sydney, NSW · 48 posts

on time, makes me "puke"

International Economy
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zte900
zte900 · 2 posts

Rubbish service

International Economy
Thomas O.
Thomas O. · 2 posts

Arrives in SYDNEY WEST, sent to HOBART, I live in BRISBANE…it’s been a MONTH.. what the hell gives?!?!

International Economy
Daniel C.
Daniel C. · 10 posts

Long delays in Sydney international

International Economy
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Questions & Answers

Jade
Jade ·  · International Economy

I ordered products from an Australian pet shop to be delivered to my door in Cape Town, South Africa. Currently tracking shows as awaiting collection in South Africa. Does this mean it’s been handed over to the post office or a local delivery company?

Tyler Tune
Tyler Tune · 

Hi Jade,

I understand you're inquiring about your order's status, currently showing as "awaiting collection" in South Africa after being shipped from an Australian pet shop. This status generally indicates that your package has arrived in South Africa and is now in the custody of either the local postal service or a delivery company in your country. It's likely awaiting either your collection or further processing for delivery to your address.

For specific details, I recommend contacting South Africa's postal service or the local delivery company handling international shipments. You may also want to reach out to the Australian pet shop for any additional information they might have.

(Please note, I'm not affiliated with Australia Post or any other company, and this information is based on general practices in international shipping.)

Guest
Nick Marthick
Nick Marthick ·  · International Economy

Hi. On the 1 August 2023 I sent a bottle of Tasmanian Whisky as a gift to a friend in Northern Ireland. The package went quickly through customs and on to the Air Courier. The parcel has not moved from there since they received it on 7 August. This whisky was very expensive $285 for 500ml. I have contacted Australia Post who have advised that it is still there but said they can't look into it until the end of the month. This parcel has cost me $79.25 in postage and I am honestly thinking that someone has read the label at the Air Carrier and decided they will take that home.....surely this could be the only reason that it has not progressed. I have a tracking number and I insured the parcel. Insuring it doesnt mean that someone can just take it home cause it is insured and they will get their money back and can buy another one. Well that is not the case as I cannot buy anymore bottles of this whisky as it has all sold out. I am very annoyed at this moment and want it investigated. Tracking number LK181337575AU

Jenny
Jenny · 

Sorry for the delay, I would be annoyed as well coming from Tasmania I can attest to the quality of the whiskey. I do believe customs can hold or stop numerous parcels regarding illegal substances.

Nick Marthick
Nick Marthick · 

No. It has already been passed by Customs. That happened on 4 August. It is the Air Courier that has it now and wont progress. As I said, I reckon someone at the air courier has taken possession of an exceptional bottle of whisky.

Guest
FLO
FLO ·  · International Economy

Hi, my parcel is still on the "awaiting clearance in Sydney'' status since 15 June 2023, I am just wondering if anyone is having the same situation of waiting for your parcel for a long long long~~time now?

Brandon B
Brandon B · 

Have u recieved yours?

FLO
FLO · 

No yet. It’s been two months already. Still got nothing and waiting

Guest

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