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LauraCentral Highlands and Goldfields, VIC
- VIC, Ballarat
- Verified customer
Amazing, high quality and no stress build
The team was able to give us a very accurate price, and sound advice in terms of inclusions, offering a range of options. The sales team was not pushy but were very informative.
Colour selection team was awesome. Gave us ideas on what would work within the limits of what we wanted.
When it came to building it was a very swift process and no issues were identified. Site supervisor kept us in the loop and happy to answer any questions.
Handover occurred BEFORE the due date, and no imperfections.
Couldn’t be happier, highly recommend.
1 comment
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- VIC, Ballarat
- Verified customer
Kimberley 30 Ballarat - Perfect family home
From the first day our SC Mel was very helpful. She went above and beyond guiding us through the process. She had a lot of patience and time for us. We had a few issues before we could start but If it wasn't for Mel I'm not sure what would have been. She was very honest the whole way through and made the experience positive.
Once we went to site The build process was handled very well by our SS Paul. He addressed all issues professionally and in a timely manner and he has good attention to detail and also went above and beyond to fix things. The build took just under 6 months once ground was broken.
We love our Dennis Family Home!
1 comment
DFH T.Dennis Family Homes
Hi CL,
Thank you for your fantastic five star review. We are pleased that you were offered such valued guidance by Mel and that all issues you encountered were worked through smoothly.... Read more
We hope you are enjoying the first year in your brand new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
Tom R.Central Highlands and Goldfields, VIC
- VIC, Ballarat
- Verified customer
Amazing Building Experience in Ballarat.
Where to start... Firstly everything we did with Dennis was spot on. We faced 12 months of land delays. Dennis honoured the contract and understood our frustrations. Melanie our awesome and trustworthy consultant kept the communication channels open and fun as I bounced a million questions her way. She answered each promptly and on the rare occassion she didn't know an answer she wouldnt guess, she would get back to us as soon as possible after seeking advice. We respected that alot. Another detail was Melanie took the time to get to know our k...Read more
ids names and was genuinely interested in us and our story. A beautiful person to deal with. When our build process started we dealt with Paul who was both extremely thorough and relaxing to deal with. As with any big process mistakes are made and Paul is paid as a building supervisor for a reason... He spotted errors well before I had a chance to. He knew nearly every detail about the build and was completely on the side of the client and was more than happy to drag contractors back in to fix and redo anything not up to a high standard and even on our last walk through he found things I would never have seen. Including a very small foundation level cosmetic issue around our island bench. 4 days before moving in Paul had ripped up flooring and sanded some of the foundation back on his own time and was something he didn't have to do but his attention to detail we exceptional. Costs wise... We had 12 extra months to plan our home so may have enjoyed that period a little too much as we made many small changes that added to the contract price but we are so happy with them all and wouldn't change one. From the higher ceilings to mirrored sliding doors to fans in bedrooms and the list goes on. One expense you need to plan for is rock. We hit Uluru under our block and it cost us an additional 8,000 to remove. Be ready for that... We had a tremendous experience with Dennis. And if I could give one piece of advice to any future home builder it would be go through Dennis and if possible spend the extra money to make the personalised touches to call it Your Home.
1 comment
DFH T.Dennis Family Homes
Hi Tom,
It has been a pleasure to read your fantastic comments about your building journey in Ballarat. We are so glad that Melanie and Paul went above and beyond to ensure that you and your family w... Read more
ere supported during the build process and received an exceptional finished product. We will be sure to pass your nice message on.Similar opinion? Write a review on ieatwords.com.au!
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Gitty and PrincyVictoria
- VIC, Ballarat
- Verified customer
So happy with the new house
This is our second house building with Dennis family and it meets our expectations.We didnt had much issues with the first build so we decided to go with Dennis family again rather than shopping around.hopefully the new build will be the same(touchwood).We decided to go with a bigger plan compared to our previous house because of growing family. We had a fair few changes from the original plan and our sales consultant Nathan was very patient and accomodating even though we were doing it back and forth.Nathan was very knowledgeable up to date an...Read more
d accurate on pricing building and material cost.Colour selection wasnt stressful as we thought because we had the good help of Lindy and Jacque who really helped us to pick the right colour combination we wanted.We made a good decision by selecting Paul as our supervisor. I have to say he is one of the well organised supervisor who is always willing to answer your concerns and to keep updated with the building work.There was no delay in our housework because Paul organised tradies in a timely manner and we got the house handed over on the promised day.Its been one month since we started living in the new house, so far no issues and I have to say we are happy .1 comment
DFH T.Dennis Family Homes
Hi Gitty and Princy,
Congratulations on building your second home and thank you for the fantastic review. We are so pleased that the whole team provided you with a smooth and enjoyable building exper... Read more
ience, we will be sure to pass your nice comments on.Similar opinion? Write a review on ieatwords.com.au!
- VIC, Ballarat
- Verified customer
Good plan, humble supervisor, great staff
The building consultant did a realistic plan, which is literally what I need and suits perfect! Budget is reasonable compared with other building companies. Preconstructuon took quite long for going through checklist. Some issues post construction, the supervisor followed up well too. Many thanks for consultant Chris and supervisor Corey!
1 comment
DFH T.Dennis Family Homes
Hi Sherry,
Thank you for taking the time to review your build and congratulations on completing your new home. We are so pleased to hear that Chris and Corey guided you through any issues you ran int... Read more
o. We will be sure to pass your nice comments onto the team.Similar opinion? Write a review on ieatwords.com.au!
AnthonyCentral Highlands and Goldfields, VIC
- VIC, Ballarat
- Verified customer
Building in Ballarat
The Management of the build thru the stages was adequate and to the letter of the contract supplied.
Couldn't fault the workmanship of the building quality of the home.
Couldn't fault our New Homes Consultant Nathan and our site supervisor Corey as they were easy to approach and would answer any question we had before, during and after we built.
Final cost was what we estimated it to be.
1 comment
DFH T.Dennis Family Homes
Hi Anthony,
Thank you for sharing your great comments. It is fantastic to hear that you are impressed with the quality of your home and that you were guided through the building journey by Nathan and the team.... Read more
Wishing you all the best in your brand new home. - AlexSimilar opinion? Write a review on ieatwords.com.au!
Darren WeavellWestern District, VIC
- VIC, Ballarat
- Verified customer
Satisfied
The site supervisor Paul did a fantastic job, he kept us informed the whole way through and dealt with any issues as they surfaced making it very easy for us.
Overall the quality was good.
No issues pre built, during the build and post build.
Final cost was as expected and was very happy overall.
1 comment
DFH T.Dennis Family Homes
Hi Darren,
Thank you for taking the time to review your building experience, it has been great to read your comments. We are pleased that Paul guided you through the process, avoiding any issues, and that the final cost was as anticipated.... Read more
Wishing you all the best in your new home. Thanks - AlexSimilar opinion? Write a review on ieatwords.com.au!
Maddy R.Central Highlands and Goldfields, VIC
- VIC, Ballarat
- Verified customer
Our beautiful Dennis family home
Overall we had a wonderful building experience with Dennis family homes, our build went smoothly the whole process, the pricing Compared to the estimate was spot on
Nathan Weston our sales consultant was so helpful with everything even all my Pinterest ideas haha (sorry Nathan haha) he always got back to us in a timely manner and made our deans plans work within our plan we chose (Venetia 25)
Paul our site supervisor was helpful in explaining everything to us and making the process as smooth as possible
Everyone we dealt with was so good wit...Read more
1 comment
DFH T.Dennis Family Homes
Hi Maddy,
Congratulations on building your first home, what an achievement!... Read more
We are so glad to be a part of your special journey and very pleased to hear the process was broken down and explained clearly to you. We will be sure to pass your comments onto Nathan and the team. Wishing you all the best in your brand new home. - AlexSimilar opinion? Write a review on ieatwords.com.au!
DaveCentral Highlands and Goldfields, VIC
- 2 reviews
- 1 like
- VIC, Ballarat
- Verified customer
Beautifully built house
We are please with all the services provided from start to finish. From doing our plans and choosing our colors to the day we moved in. We have had to have a couple of thing replaced but the guys are on to it. The cost was a little over our budget but we added a lot of extras
1 comment
DFH T.Dennis Family Homes
Hi Dave,
Thank you for the impressive five star review. It is great to hear that the team was on top of any issues and replacements that were required. ... Read more
We hope you are enjoying the first few months in your brand new home. - AlexSimilar opinion? Write a review on ieatwords.com.au!
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MarkCentral Highlands and Goldfields, VIC
A great and enjoyable experience
My house was managed extremely well, there were no troubles at all
Very happy with the quality of the build and workmanship
I was very satisfied with how quickly a permit issue that arose was taken care of by the team
Final cost of the build was spot on with the estimated cost
1 comment
DFH T.Dennis Family Homes
Hi Mark,
It is fantastic to hear that issues were resolved promptly during your building process and that you are impressed with the quality of your home, what a credit to our construction team!... Read more
Thank you for your great review, we wish you all the best in your brand new home. - AlexSimilar opinion? Write a review on ieatwords.com.au!
MickmBallarat
- 2 reviews
- VIC, Ballarat
- Verified customer
Unprofessional, dishonest
Build 78926 Disappointed not only with dishonest time lines given but left with a major problem can not even have heating installed in our family home ? and signed of on because Evaporated cooler was installed too close to wood heater cavity less than 1500mm away that was also provided by dennis family homes was framed up as part of the building there was a variation and an email from my supervisor stating it would be moved but never happened so now I'm left with the problem to sort out not too mention the lack of quality and 2 odd coloured door handles would of only cost dennis family homes $1200 to move the Evap cooler and a couple of door handles and I would have been a happy customer ?
1 comment
DFH T.Dennis Family Homes
Hi Mick,
Thank you for bringing this to our attention. We aim to deliver the highest quality homes and would really appreciate the opportunity to be able to follow this up for you. In a private messa... Read more
ge, can you please provide us with your reference number?Similar opinion? Write a review on ieatwords.com.au!
Rakesh PrajapatiCRAIGIEBURN
- VIC, Ballarat
- Verified customer
Bad six months warranty check experience - poor six months warranty check
Nov 2017:
Firstly, we request so many times for six month warranty inspection then after 11months [name removed] come and check he made list of issue we indicate and he said he will email me that list, still we waiting for that list we never received, Also, no one coming to fix problems we indicated. Today 1year finished.
Jan 2018:
Secondly, we tried more then 5 time to call to Victoria office and leave message for call back, never received single call back. From last week we are calling to warranty department and leaving message still n...Read more
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KellyMelbourne
- 2 reviews
- 2 likes
- VIC, Ballarat
- Verified customer
So happy with our brand new house in Doreen!
We have been living in our new Dennis Family Home for a month now and we could not be happier. While waiting for our land to be settled we were very close to signing with two different builders, at the last minute we changed our mind and went with DFH. From the first day seeing their beautiful display homes and dealing with their very helpful sales staff to getting our keys to our own home, we have had nothing but good things to say. It's such a huge relief as the first two builders only caused us stress and worry.
Our site supervisor Darren w...Read more
1 comment
DFH T.Dennis Family Homes
Hi Kelly
Thank you so much for your kind words. Our hardworking DFH team will be thrilled to hear about your happy journey.
Dennis Family Homes
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Matt CBallarat
- 2 reviews
- VIC, Ballarat
- Verified customer
Great experience with these guys
It's now 12 months since handover on our Riverton. The build process was very smooth and our special requests were handled very professionally. Our site supervisor was always available and hands-on with the build. We were also able to communicate directly with sub contractors to make small variations on electrical and tiling. The after sales service has been excellent. Highly recommend Dennis Family in Ballarat.
1 comment
DFH T.Dennis Family Homes
Hi Matt
Our Ballarat team are really pleased to hear your positive feedback. Many hours of hard work go into providing a seemless construction journey for our clients and we love to hear your are sat... Read more
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- VIC, Ballarat
- Verified customer
We love our new DFH!!
We have lived in our new DFH for almost 12 months now. I can honesty say that DFH did a fantastic job, the quality of workmanship was very high. Our building supervisor Craig did an excellent job of coordinating and supervising all the various trades people needed during the build. We are extremely happy with the end result. Our 6 months maintenance jobs have all been carried out to the same high standard. The whole Ballarat team are a credit to the Dennis Family name. I wouldn't hesitate in using them again should the need arise. I don't think we will need to though, we have built our dream home and we love it.
1 comment
DFH T.Dennis Family Homes
Thank you for your kind words Leanne. Our Ballarat team will be thrilled to hear your feedback.
Dennis Family Homes
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- VIC, Ballarat
- Verified customer
Stress free building for a novice
Professional but friendly staff there to assist you all the way. skilled obliging contractors all went very well except for the pile of rubble to be removed after hand over ug. The building supervisor was exceptional nothing was to much trouble. A much needed wheel chair ramp was built with no hassle, same as for safety rails. A job well done by all
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- VIC, Ballarat
- Verified customer
A stree free but exciting process
A really great experience building a home with Dennis Family Homes. The whole process went very smoothly and we recieved wonderful support throughout.Our new home was ready absolutely at the time agreed and every thing was as we had asked. The quality of finish was excellent. I would recommend anyone to use the Dennis Home team...thay are all terrific :)
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Craig BBallarat
- 2 reviews
- VIC, Ballarat
- Verified customer
Great Job On Very Customised Plan
We wanted a design that suited our needs (grown kids - extra car spaces, ensuites to all bedrooms, semi-commercial kitchen space, etc.), we were offered a design that was close and then they modified it such that the entire upstairs area was nothing like how it started, also 4 car garage and the complications it added to the roofline, etc. all no problem, it was a little slow getting started but this was apparently due to the complexity of the changes we made - also apparent by the fact the frame ended up being scratch built on site. Our buildi...Read more
ng supervisor was excellent and had the respect of all the tradies - they all knew the level of precision he expected and did their job to the highest standard (there were some issues with the workmanship with some of the plastering but this was resolved, with the painters ending up doing perhaps more work than they should have to solve this in the end), the hand over was on time and when predicted, they were fair and honest with any issues that came up along the build process and resolved most things with a quick call to clarify what needed to happen, with an email/variation notification (pretty much all at no cost) to support what had been discussed - we are very happy with how it has all turned out (not enjoying moving a week before Christmas however!) and would thoroughly recommend DFH to anyone, especially if they want build something slightly unusual.Similar opinion? Write a review on ieatwords.com.au!
Robyn B.
- 2 reviews
- VIC, Ballarat
- Verified customer
Fuss-free building
The build progressed without any dramas, I was always kept in the loop of what was going on, and the Dennis family home staff - from office, display home and building staff were all helpful and communicative. The house was finished several weeks prior to the estimated finishing date and the presentation and overall finish were fantastic. Well done Dennis Family Homes. I would recommend you to anyone!
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DFH T.Dennis Family Homes
Hi Laura,
Thank you for sharing such great comments. It is fantastic to hear such great feedback about our team who work tirelessly to create dream homes for our customers. What a bonus to have your home handed over early.... Read more
Wishing you all the best in your brand new home! Thanks - Alex