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Reviews

4.4

108 reviews
5
(87)
4
(4)
3
(1)
2
(2)
1
(14)
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Danny M.

Danny M.Sydney Surrounds, NSW

Lovely staff! Came in for a coffee table left with a dining suite.

published

stunning furniture and with the current sale it's a bargain! The staff Jodie and Debbie were more than accomodating and deserve a pay rise! We came in for a coffee table and left with a dining suite, we couldn't be happier.



This will be the first place we visit next time we're in need of furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationwest gosford
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Christel

ChristelSydney Surrounds, NSW

Jane -friendly fabulous service

published

Just browsing for a dining suite and Jane was so helpful attentive and informative. The store is jam packed with lovely homewares and a great range of hamptons, rustic and high end furniture. The Goma dining table we ordered is superb and exactly what we were looking for. Jane took the time while we extensively reviewed all the chairs in the shop and settled on the Montana in white. Cant wait for it to be delivered Oh we also bought some great bedside tables in Hampton style on special!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTuggerah
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1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture
Camille K.

Camille K.Hunter Region, NSW

Amazing service & products

published

I love this shop - amazing furniture that doesn’t break the bank; and love the new styles added frequently! Today I was served by Kathleen and her service was amazing. She went out of her way to give me information regarding delivery time estimations, stock availability and did up a quote for me. In addition, she also went out of her way to try and source the best deal for me as I’m purchasing a number of products from the store, which is definitely a good to see (honouring loyal customers).
I am yet to receive my products so I cannot comment on the quality just yet. The items in the store however, appear to be excellent quality and the displays are lovely. Will continue to shop here frequently & recommend to other friends and family.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarner’s Bay NSW
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1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture
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Donna Smith

Donna SmithHunter Region, NSW

  • 2 reviews

Ongoing superb customer service

published

I came in today to purchase the unit/book case that matches the lounge room of furniture we purchased two weeks ago. Kathleen was so helpful and also let me be to confirm my decision to purchase as I looked around again. Great staff, great selection of furniture and no pressure. This is what makes me come back.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarners Bay, NSW
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1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture

Fantastic service and products

published

We were navigated around the store to be shown the different ranges of what furniture we were after. The knowledge of the sales person was outstanding. We could not be happier with the furniture we purchased. It was delivered by 2 friendly men that took care to have it all placed where we wanted it. We will be going back to Eureka Street for our next purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRutherford
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1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture

Excellent Friendly Staff

published

We visited Eureka Street Furniture at Warners Bay today. We were helped out with our inquires by Debbie who was very friendly & also had a thorough knowledge of the products.The store was well set out & had a great variety of products for us to look at.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarners Bay
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1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture

Hi Terry, Thank you for your positive feedback, we are very fortunate to have a fabulous team in Warners Bay. Please visit again soon, take care, Kate

Great Staff

published

Kathleen has been so helpful and friendly, plenty of patience with our enquiries. Great variety of furniture in store. Would recommend this store. Great sales as well and unlike other stores seem to carry stock readily available.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWarner's Bay
1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture
Christine

ChristineNorth Western Region, NSW

Love love love my lounge

published

After seeing the lounge online, I called the Dubbo store and Jacinta was so helpful, I purchased lounge and Jacinta did all the work over the phone for me, measurements, everything. I couldn't be happier with my purchase and the service from Jacinta was amazing. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDubbo
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1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture
Darrin P.

Darrin P.Sydney, NSW

Exemplary Customer Service!

published

Apart from selling beautiful furniture, Tash and Andrew at Eureka St, Ballina go above and beyond with customer service. I fell in love with 2 furniture pieces I simply couldn’t find anywhere else. Being from Sydney I was doubtful delivery from Ballina to my place would be possible. Tash and Andrew made it their mission to ensure my potential purchases could be delivered at a reasonable price....their efforts were successful! I CANNOT recommend the Ballina store, their products and Tash’s & Andrew’s friendly and outstanding service highly enough!

Customer Service
Product Quality
Store LocationEureka St Furniture - Ballina
1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture
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Great Staff, Quality Furniture

published

Just be before Xmas I bought a beautiful Bengal table in the Ballina store.. They were so helpful, I didn’t like the shape of the one that was sent, not a problem for them, Natasha let me exchange it for the one on the floor.
I will definitely shop there again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBallina
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wayne

wayneRichmond-Tweed, NSW

Beautiful store.

published

A great store to visit and see some amazing products, Natasha (staff) was very helpfull and freindly, i will for sure go back again if and when i need somthing.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBallina
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Dan

DanSydney, NSW

Life time customer

published

Quality products that were well priced friendly and very helpful staff that would go the extra step to help plus the store was set out well so everything I was looking for was easier to find being a out of Towner new to the area it game me that family owned country town feel

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBallana
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Tina

TinaHunter Region, NSW

  • 2 reviews

The worst customer service that I received in my entire life

published
Customer Service
Product Quality
Store LocationEureka Street Furniture Rutherford, 17 New England Highway, Rutherford NSW, Australia
Gary

GaryNorthern Region, NSW

Perfect table perfect customer service

published

I was served by a woman call Natasha. She was helpful and easy to talk to. She showed me through the store and helped me choose a beautiful table. Thankyou Natasha.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBallina
See all answers
Melissa R.

Melissa R.Richmond-Tweed, NSW

The secret is out Love Love Eureka Furniture

published

Love love this store the moment I enter the store im in for a relaxing experience .
I’m acknowledged by staff who bend over to to ensure I receive their focus on what I am looking for Natasha is amazing so helpful, unique furniture and quality items.
I haven’t had to assemble an item myself yet.
I have recommended this store to everyone the secret is out !
Thanks Melissa

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBallina
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Bhundi

BhundiRichmond-Tweed, NSW

  • 2 reviews

Great local business

published

I recently had dealings at Eureka Street Furniture in Ballina..The staff member who looked after me,(Natasha),who's knowledge,professionalism and over all friendly nature,made the buying experience extremely easy,and found me exactly what I had been searching for...highly recommended..

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEureka Street Furniture ballina
See all answers
Beck N.

Beck N.Richmond-Tweed, NSW

  • 4 reviews

Great quality and great staff

published

Big thanks to Natasha at Ballina Eureka, she organised all our new furniture for our new house in Byron bay, nothing was to much for her, with all our changes. Highly recommend Eureka Street Furniture in Ballina

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBallina
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Salih

SalihNew South Wales

No answer!!!

published
Customer Service
Product Quality

Incompetence

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTweed Heads
See all answers
1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture

Such a fantastic shopping experience

published

Thank you Sam and Jody from West Gosford Store! You made my shopping such a personal experience. Your customer service, product information and such a friendly attitude from both girls was a delight. I was so happy with my purchases. Sari

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWest Gosford
See all answers
1 comment
Eureka Street Furniture
Kate M.Eureka Street Furniture
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Questions & Answers

Lucille

Lucilleasked

NSW, Tuggerah

I am not on Facebook or Twitter I just want to submit my product review

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Lucille

Lucilleasked

NSW, Tuggerah

I am not on Facebook or Twitter I just want to submit my product review

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