Read also:
error 37 fisher and paykel washsmart beko wmy7046lb2 7kg front load washing machine navman my660lmt 6 gps unit review bellini dishwasher water supply error stay loyal dog food review britax safe and sound millenia review mitsubishi electric 650l l4 mini french door fridgeDanny M.Sydney Surrounds, NSW
Lovely staff! Came in for a coffee table left with a dining suite.
stunning furniture and with the current sale it's a bargain! The staff Jodie and Debbie were more than accomodating and deserve a pay rise! We came in for a coffee table and left with a dining suite, we couldn't be happier.
This will be the first place we visit next time we're in need of furniture.
Similar opinion? Write a review on ieatwords.com.au!
ChristelSydney Surrounds, NSW
Jane -friendly fabulous service
Just browsing for a dining suite and Jane was so helpful attentive and informative. The store is jam packed with lovely homewares and a great range of hamptons, rustic and high end furniture. The Goma dining table we ordered is superb and exactly what we were looking for. Jane took the time while we extensively reviewed all the chairs in the shop and settled on the Montana in white. Cant wait for it to be delivered Oh we also bought some great bedside tables in Hampton style on special!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Camille K.Hunter Region, NSW
Amazing service & products
I love this shop - amazing furniture that doesn’t break the bank; and love the new styles added frequently! Today I was served by Kathleen and her service was amazing. She went out of her way to give me information regarding delivery time estimations, stock availability and did up a quote for me. In addition, she also went out of her way to try and source the best deal for me as I’m purchasing a number of products from the store, which is definitely a good to see (honouring loyal customers).
I am yet to receive my products so I cannot comment on the quality just yet. The items in the store however, appear to be excellent quality and the displays are lovely. Will continue to shop here frequently & recommend to other friends and family.
1 comment
Kate M.Eureka Street Furniture
Hi Camille, thank you for your very kind review. I am so pleased that you had a great experience at Warners Bay. We are really proud of the beautiful unique pieces in our range and the fact they don't... Read more
break the bank makes it even better. Kathleen has been a great addition to our team, I will be sure to let her know your comments, she will be thrilled. We look forward to welcoming you back soon, KateSimilar opinion? Write a review on ieatwords.com.au!
Find out how Eureka Street Furniture NSW compares to other Furniture Shops
Know better, choose better.
Donna SmithHunter Region, NSW
- 2 reviews
- NSW, Warners Bay
- Verified customer
Ongoing superb customer service
I came in today to purchase the unit/book case that matches the lounge room of furniture we purchased two weeks ago. Kathleen was so helpful and also let me be to confirm my decision to purchase as I looked around again. Great staff, great selection of furniture and no pressure. This is what makes me come back.
1 comment
Kate M.Eureka Street Furniture
Hi Donna, thank you for your great feedback, I will be sure to pass on your lovely comments to Kathleen, I know she will be so appreciative that you took the time to post a review, in such awful times... Read more
, a little positivity is always welcome. I am pleased you were given time to consider your purchase, I know I hate feeling pressured to buy, especially when the piece will become an important part of your home, you want it to be perfect. We look forward to welcoming you back in store soon, until then, take care and stay safe, KateSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service and products
We were navigated around the store to be shown the different ranges of what furniture we were after. The knowledge of the sales person was outstanding. We could not be happier with the furniture we purchased. It was delivered by 2 friendly men that took care to have it all placed where we wanted it. We will be going back to Eureka Street for our next purchase.
1 comment
Kate M.Eureka Street Furniture
Hi Melanie, thank you so much for taking the time to write this review. I will be sure to pass on your feedback to both our Rutherford team and warehouse team. In such trying times, I am sure they wil... Read more
l appreciate the lift. Enjoy your new furniture, we hope to see you again soon, take care and stay safe, KateSimilar opinion? Write a review on ieatwords.com.au!
Excellent Friendly Staff
We visited Eureka Street Furniture at Warners Bay today. We were helped out with our inquires by Debbie who was very friendly & also had a thorough knowledge of the products.The store was well set out & had a great variety of products for us to look at.
1 comment
Kate M.Eureka Street Furniture
Hi Terry, Thank you for your positive feedback, we are very fortunate to have a fabulous team in Warners Bay. Please visit again soon, take care, Kate
Similar opinion? Write a review on ieatwords.com.au!
Great Staff
Kathleen has been so helpful and friendly, plenty of patience with our enquiries. Great variety of furniture in store. Would recommend this store. Great sales as well and unlike other stores seem to carry stock readily available.
1 comment
Kate M.Eureka Street Furniture
Hi Sandra, thank you for taking the time to post such a great review, we are very lucky to have a great team in Warners Bay, Kathleen is fairly new to the business so even better to hear that she is c... Read more
learly a great fit for our culture of offering fabulous customer service. We are continuing to work hard to reduce our lead times so customers can start enjoying their furniture sooner, nothing worse than waiting months once you have made the decision to purchase. Take care and stay safe, KateSimilar opinion? Write a review on ieatwords.com.au!
ChristineNorth Western Region, NSW
Love love love my lounge
After seeing the lounge online, I called the Dubbo store and Jacinta was so helpful, I purchased lounge and Jacinta did all the work over the phone for me, measurements, everything. I couldn't be happier with my purchase and the service from Jacinta was amazing. Thank you.
1 comment
Kate M.Eureka Street Furniture
Hi Christine, thank you for your kind words regarding Jacinta. Jacinta is the manager of our Dubbo store and is doing a great job. So pleased we could help you, enjoy your lounge, you have chosen the ... Read more
perfect time to buy a comfy new lounge with being at home so much.. Take care and stay safe, KateSimilar opinion? Write a review on ieatwords.com.au!
Darrin P.Sydney, NSW
Exemplary Customer Service!
Apart from selling beautiful furniture, Tash and Andrew at Eureka St, Ballina go above and beyond with customer service. I fell in love with 2 furniture pieces I simply couldn’t find anywhere else. Being from Sydney I was doubtful delivery from Ballina to my place would be possible. Tash and Andrew made it their mission to ensure my potential purchases could be delivered at a reasonable price....their efforts were successful! I CANNOT recommend the Ballina store, their products and Tash’s & Andrew’s friendly and outstanding service highly enough!
1 comment
Kate M.Eureka Street Furniture
Hi Darrin, thank you for your recent feedback regarding our Ballina showroom, I am so pleased to hear that you had such a positive experience, I will be sure to pass on your feedback. We look forward ... Read more
to helping you again in the future, take care and stay safe during this period of unease, KateSimilar opinion? Write a review on ieatwords.com.au!
Find out how Eureka Street Furniture NSW compares to other Furniture Shops
Know better, choose better.
Great Staff, Quality Furniture
Just be before Xmas I bought a beautiful Bengal table in the Ballina store.. They were so helpful, I didn’t like the shape of the one that was sent, not a problem for them, Natasha let me exchange it for the one on the floor.
I will definitely shop there again
Similar opinion? Write a review on ieatwords.com.au!
wayneRichmond-Tweed, NSW
Beautiful store.
A great store to visit and see some amazing products, Natasha (staff) was very helpfull and freindly, i will for sure go back again if and when i need somthing.
Similar opinion? Write a review on ieatwords.com.au!
DanSydney, NSW
Life time customer
Quality products that were well priced friendly and very helpful staff that would go the extra step to help plus the store was set out well so everything I was looking for was easier to find being a out of Towner new to the area it game me that family owned country town feel
Similar opinion? Write a review on ieatwords.com.au!
TinaHunter Region, NSW
- 2 reviews
The worst customer service that I received in my entire life
1-The worst customer service that I received in my entire life was at this shop where I bought my furniture. I had a great experience from other shop before but this one was a terrible experience. I needed one slight change in my total 4k order two days after I ordered and they didn’t accept although I was a VIP member (spent more than $3k two months before this order).
2-The price doesn’t include GST so if you order $4k be aware of something like $500gst to be added on top of your order.
3-The other thing is about the customer service after...Read more
you receive your furniture. My table (paid $1200) had a very bad hole in the middle...I contacted the store many times and write emails and submitted the issue multiple times and haven’t received any response after two months with all my follow up !!!Similar opinion? Write a review on ieatwords.com.au!
GaryNorthern Region, NSW
Perfect table perfect customer service
I was served by a woman call Natasha. She was helpful and easy to talk to. She showed me through the store and helped me choose a beautiful table. Thankyou Natasha.
Similar opinion? Write a review on ieatwords.com.au!
Melissa R.Richmond-Tweed, NSW
The secret is out Love Love Eureka Furniture
Love love this store the moment I enter the store im in for a relaxing experience .
I’m acknowledged by staff who bend over to to ensure I receive their focus on what I am looking for Natasha is amazing so helpful, unique furniture and quality items.
I haven’t had to assemble an item myself yet.
I have recommended this store to everyone the secret is out !
Thanks Melissa
Similar opinion? Write a review on ieatwords.com.au!
Find out how Eureka Street Furniture NSW compares to other Furniture Shops
Know better, choose better.
BhundiRichmond-Tweed, NSW
- 2 reviews
Great local business
I recently had dealings at Eureka Street Furniture in Ballina..The staff member who looked after me,(Natasha),who's knowledge,professionalism and over all friendly nature,made the buying experience extremely easy,and found me exactly what I had been searching for...highly recommended..
Similar opinion? Write a review on ieatwords.com.au!
Beck N.Richmond-Tweed, NSW
- 4 reviews
Great quality and great staff
Big thanks to Natasha at Ballina Eureka, she organised all our new furniture for our new house in Byron bay, nothing was to much for her, with all our changes. Highly recommend Eureka Street Furniture in Ballina
Similar opinion? Write a review on ieatwords.com.au!
SalihNew South Wales
No answer!!!
Bought a lounge 2 months ago contacted them the following week regarding the arm rest bot being stable and the cushions have collapsed in the first week no quality here. Paid extra for stain protection that was a waste of money. I haven't been contacted at all. When I purchased the product they tried to charge me more then what was said at the beggining. There sale makes no sence the staff said when I purchase a second item I would get a further 30% but it was the price on the tag so there sale makes no sence. If you purchase the 1 amount or yo...Read more
u purchase more than 1 you going to pay whats on the tag. The armrest is getting worse by day and all cushions are like flat after a few weeks. Not worth the money your paying. There store has not replied I think there waiting for the warranty to finish.Similar opinion? Write a review on ieatwords.com.au!
Incompetence
Well I paid for my new lounge on the Tuesday. After being to,d it would cost me $110 to deliver it 5klm away I asked why it was so expensive. Informed me it was coming from Brisbane. They could have it brought to them and then get their local guy to deliver it for $60. Sounds great can I get it delivered the following Monday. Sure you can. Sunday night I put my old loung outside ready for my new one Monday. Receive a call Monday morning to be told the staff who took my payment had not organised anything else so I wouldn’t get my loung till Th...Read more
ursday. Unfortunately it rained Sunday night, so we get to sit on Carpet for 3 days. Not even an apology from them. All I got was “well what do you want me to do about it.” Great management from Tweed Heads1 comment
Kate M.Eureka Street Furniture
Dear Emily,
I am very sorry for the inconvenience you have received due to the mistake of one of our staff members. I understand you were called with sincere apologies from the team at Tweed on Monda... Read more
Similar opinion? Write a review on ieatwords.com.au!
Such a fantastic shopping experience
Thank you Sam and Jody from West Gosford Store! You made my shopping such a personal experience. Your customer service, product information and such a friendly attitude from both girls was a delight. I was so happy with my purchases. Sari
1 comment
Kate M.Eureka Street Furniture
Dear Sari,
Thank you so much for taking the time to leave this lovely review. We are so thrilled that you received top quality service from our staff members at West Gosford and you love your purcha... Read more
ses. We are looking forward to serving you again soon! :)Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Lucilleasked
I am not on Facebook or Twitter I just want to submit my product review
No answers
Lucilleasked
I am not on Facebook or Twitter I just want to submit my product review
No answers
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Kate M.Eureka Street Furniture
Hi Christel, thank you so much for your lovely feedback, we are very lucky to have Jane on our team, she is fantastic. You have chosen a beautiful table with the Goma, the marble top is a statement pi... Read more
ece. Love the choice of the Montana chairs with it too, well done.. We look forward to welcoming you back in soon, now that you have started with the Goma, you won't want to stop, the entire collection is fantastic, have a great day, Kate