We would like to thank Tatini from the Morayfield store for the guidance, help and advice she gave us on a recent visit. Her knowledge of the products, time frames, ability to answer various questions etc. was a great help. Her warmth and friendliness was genuine and I would not hesitate to recommend a visit to this store.

Staff refused to process a sale for 1 floor stock chair which we were wanted to pay for and uplift immediately but because they were “closing and had done the banking for the day”
we were told to “Come back tomorrow”
Retail is a tough business to be in today but these employees don’t care. Even contacted the Head office to complain and no action was taken. I’ll never shop there again but this company won’t be around in the future with employees like this.

We would like to send a huge thank you to your store, and the excellent customer service from Monica, the delivery was prompt and the gentlemen very professional and put everything together for me, and took all the packaging, five star service, we will definitely be back again!!! A huge thanks from the Austin family!!

I have been waiting since January for a chaise lounge. I was told it would be here end of January it’s middle of March and I’m still waiting. Each time I have called they say it’s coming. I also bought an outdoor setting which is in stock but won’t deliver without me paying a delivery fee for it as well as the chaise when it comes in. I have paid the full amount but they will not refund me and so far have not received any call back from the manager or answer to my email. I strongly recommend to purchase elsewhere. I imagine all the eureka stores would be the same.

Morayfeild staff very friendly helpful and very understanding to customers needs great customer service always from the lovely staff and Eureeka street Morayfeild. Outstanding service takes the time to listen to what you are looking for.

I loved the range of furniture to choose from and was impressed by all of the staff that assisted. Both in store and at the warehouse administration. We love our lounge that we purchased and so does all of the family.