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great place to shop
in store purchase had some of the products we wanted but of course we had to order to get the colour we needed
1 comment
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K.E.Orange
Awesome, I love the after pay option
I purchased online.
Easy to find what I was looking for and very fast delivery, very good quality .
1 comment
Fantastic F.Fantastic Furniture
Hi K.E., Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We ho... Read more
pe to see you back soon! Regards Angelina and the Fantastic Team
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Dreadful product. Faulty
Faulty product with missing part. It had Another paint colour splashed onto product. Incorrectly drilled hole. The front fault is obvious and now wonky.
1 comment
Fantastic F.Fantastic Furniture
Hi Bradley, we are really sorry to hear you are not happy with your new purchase. We really appreciate your feedback, could you please email us at [email protected] with your contact d... Read more
etails, sales order number and photos of the issue so we can assist? Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
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Great customer service
Excellent customer service from the Bathurst store, very helpful and informative when helping me choose fabric and colours. Assisted me in carrying goods to my vehicle, very friendly staff
1 comment
Fantastic F.Fantastic Furniture
Hi Nat, that's wonderful to hear! Thank you so much for choosing us and sharing your experience with our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Don't waste your money!!!
Appalling approach towards customers.
Recently purchased a product and it is without a doubt, the WORST item I have ever bought in my entire lifetime.
Faulty parts, terrible service, charged at incorrect prices And the worst part being, not only did I waste my time on the flat pack.. but I cannot return for a refund as it is now fully assembled and I disposed of packaging as I built it.
I will certainly not be back!
1 comment
Fantastic F.Fantastic Furniture
Hi Not bloody happy, I'm very sorry to hear about your experience to date with us. Would it be possible to email me your contact details and also the store you purchased from? My email address is rev... Read more
[email protected]. We would like to look into this and see if we can assist. Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Love at first sight
So in love with the Asher Rug as soon as I saw it in store, great quality and great price
1 comment
Fantastic F.Fantastic Furniture
Hi Jen, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range. We hope to see you back soon! Regards Ryan and the Fantastic Team
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NicWallerawang
- NSW, Bathurst
- Verified customer
My daughter loves her new double bed and mattress
I purchased my daughters bed online. This was so easy and convenient and i was able to pick her bed up within 7 days. We shopped in store for her mattress, their was a great variety of mattresses to choose from.The staff were very helpful and available when i needed them.
1 comment
Fantastic F.Fantastic Furniture
Hi Nic, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hop... Read more
e to see you back soon! Regards Annie and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
TracyMudgee
- 2 reviews
Great quality
Purchase in store,great service,very professional mannerism
My sales lady knew her products and was happy answering all my questions I addressed to her
1 comment
Fantastic F.Fantastic Furniture
Hi Tracey, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Fiona and the Fantastic team
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Simple, cheap, low fuss
I made the purchase online and it was very quick to get the pick up. The assembly of the bed was very simple but the items were of great quality. Very happy customer!
1 comment
Fantastic F.Fantastic Furniture
Hi Madi, thank you for choosing to shop with us online! It’s great to hear that you like our online shopping experience! Feel free to shop with us online again in the future and don’t forget, if you r... Read more
equire any assistance our Live Chat team is there to help! Regards Fiona and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
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TashBathurst
Fantastic
After a recent car accident which has left me disabled i was in need of a lovely soft mattress and i found that just what i needed. Not only did i buy a mattress i upgraded my bedroom suite as well... i love it!!!!
1 comment
Fantastic F.Fantastic Furniture
Hi Tash, I'm very sorry to hear that. I'm so glad you are more than happy with your new bedroom suite. We hope to serve you again in the future! Regards Fiona and the Fantastic team
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arokh72Central West, NSW
- 14 reviews
- 4 likes
Overpriced.
One does not go to Fantastic Furniture for high quality furniture, and as such I did walk in expecting cheap Chinese flat pack items. However it seems quite a few items are overpriced for what you get. They do well at what they do in providing furniture at lower than usual prices, however what they do provide are quite overpriced for the overall quality. I paid $45 for a small 3 door cupboard, which would really be worth only $30, as an example. The Zac range of bookshelves, as another example, could do to be $50 cheaper to offer decent val...Read more
ue for money. Further if you are outside of a metro area, even by a short distance, they do charge excessive rates for delivery, which I do understand is because they use a third party service. I would like to see them offer free trailer hire, as Poco does, or their own employee based delivery service. Another negative is that Afterpay is only offered online and not instore. These are cooperate issues and not store based. Beyond this, at the store level, the staff were quite friendly and helpful, and made my shopping experience enjoyable. They had what I wanted in stock, and helped guide with a future purchasing decision.1 comment
Fantastic F.Fantastic Furniture
Hi Arokh72, thank you very much for choosing to shop with us in Bathurst and taking the time to share your experiences. We value your feedback for continuous improvements. We hope to serve you again in the future. Regards Fiona and the Fantastic team
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RichieBathurst
fantastic furniture is a great place to shop
I went to the store personally and found that there are heaps of all types of things you can buy for your home
May 9th 2018 Update: fantastic furniture staff are great
I have been in fantastic furniture in Bathurst a couple of times and the staff are great.. always helpful and know where everything is when you ask about something ..
1 comment
Fantastic F.Fantastic Furniture
Hi Richie, thanks so much for choosing to shop with us in Bathurst. That's great to hear! We hope to see you again in store in the future. Regards Fiona and the Fantastic team
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roseyBathurst
- NSW, Bathurst
- Verified customer
Good range
We were looking to furnish our flat. The range and packages are great and very affordable. Delivery next day is very convenient.
1 comment
Fantastic F.Fantastic Furniture
Hi Rosey, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Excellent
Purchased in store
Purchasing process was simple and smooth, staff member was extremely helpful and polite. Bed we chose was also in stock.
1 comment
Fantastic F.Fantastic Furniture
Hi Janelle, thank you very much for choosing to shop with us in Bathurst and taking the time to share your experiences. We hope to serve you again in the future. Regards Fiona and the Fantastic team
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My experience with putting together furniture
The product for the price was not all that good nothing lined up screw holes wrong shoddy workmanship will think twice about buying from store again.
1 comment
Fantastic F.Fantastic Furniture
Hi Chook, I'm sorry to hear that and thank you for sharing your thoughts. We value your feedback and hope to serve you again in the future! Regards Fiona and the Fantastic team
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Anna OBathurst
- 5 reviews
- NSW, Bathurst
- Verified customer
Love it
I made my purchase online. Each time I have ordered online it has been easy and most of what I ordered is available in the 60 mins or the next day
1 comment
Fantastic F.Fantastic Furniture
Hi Anna O, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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- NSW, Bathurst
- Verified customer
Great range and value for money.
Simple, fast and effective way to shop. The added options of afterpay and ezipay payments increased the overall experience. Very happy overall.
1 comment
Fantastic F.Fantastic Furniture
Hi Speth, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying our new Finance options. We hope to see you in store soon. Regards Annie and the Fantastic team
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excellent
online smooth transaction good price for what i received, packed really well staff were extremely friendly will definately buy more
1 comment
Fantastic F.Fantastic Furniture
Hi Debbie, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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Good helpfull staff good range of products
In store quick easy already there to collect helpful staff to demonstrate how it worked and explained holding onto it until we were ready to collect
1 comment
Fantastic F.Fantastic Furniture
Hi Rae, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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- NSW, Bathurst
- Verified customer
Great value for money
Offering afterpay is a great option. Great value for money. Bathurst have great staff and always happy to help
1 comment
Fantastic F.Fantastic Furniture
Hi Pen, thanks so much for choosing to shop with us! We are delighted to hear you are loving our finance options, and had such a great experience at our Bathurst store. We hope to see you again in sto... Read more
re in the future. Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
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Fantastic F.Fantastic Furniture
Hi Teza, thank you for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team