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Reviews

4.6

84 reviews
5
(71)
4
(4)
3
(3)
2
(0)
1
(6)
  • Product Quality
    4.5 (10)
  • Return Claim MadeYes (0) · No (13)
  • Warranty Claim MadeYes (0) · No (13)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.5 (10)
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Excellent service

published

Shopped in Dubbo on Tuesday 25th Feb. Staff excellent, products just what we wanted, good prices.
Also, want to give Bathurst store a boost.
Same service.
Am happy that I'm now near your stores.



Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dempsey! Thanks so much for shopping with us in both Dubbo and Bathurst. We hope to serve you again soon! Regards Nick and the Fantastic Team.

Kevin g

Kevin gCentral West, NSW

Great help and lots to choose from with a good price tag

published

Easy to find what your looking for
Great customer service
Plenty to choose from
Easy to put in place
Prices are reasonable
Quality looks great yet to use though I’ll keep you posted

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kevin, thanks so much for choosing to shop with us in Bathurst. We are so glad to hear about your experience, and we hope to serve you again in the future! Regards Nick and the Fantastic team.



Gen

GenSydney, NSW

  • 4 reviews

Always Fantastic

published

Fantastic Furniture is my 'go to' shop whenever I need home furniture. I can always find what I want and at a good price. Flat pack can be tricky at times, but the instructions are clear and concise and I've never experienced any problems.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst NSW
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gen! We are so glad to be your 'go to' furniture store, and we thank you for continuing to shop with us. We look forward to seeing you again next time! Regards Nick and the Fantastic team.

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Bron B.

Bron B.Central West, NSW

Willow bed

published

I was attended to straight away by Jessica. I knew what I was looking for, she checked to see if it was in stock. I paid for it and was directed around to their receiving dock. I was met by two lovely guys who loaded my Willow bed into the back of my car. They were both very friendly and nice. The whole process took 15 minutes at the most, very efficient people. I'm happy with the purchase, it was value for money and looks great.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
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1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Deb

DebCentral West, NSW

Always friendly and helpful

published

I searched for the product I needed using the Fantastic Furniture Website which was easy to navigate through. I then confirmed the product I needed was in stock and was able to collect from the store the same day. The Bathurst staff are always friendly and helpful and I would highly recommend shopping at this store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Deb, thank you so much for shopping with us. It is great to hear that the Bathurst team are so friendly and helpful, and we can't wait to see you back again next time. Regards Nick and the Fantastic team.

Kayla

KaylaCentral West, NSW

Affordible and comfortable

published

Price and comfort are fantastic obviously!
You can find everything you need in the one store.
Staff are great assistance and help you find exactly what suits your needs at home best.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kayla, thank you very much for choosing to shop with us in Bathurst and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Leah

LeahCentral West, NSW

Service good Quality of furniture appalling

published

Service was fine. Took 9 cube bookcase home. Tried to assemble. What a shambles and furniture itself is a piece of rubbish...could have made a stronger better bookshelf out of origami paper!!!! Will never purchase anything again. Realise it is cheap, but it was just appalling. Bad surface finish, poor alignment of holes etc and item just absolutely pathetic as far as quality even for the cheap price

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
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BryceT

BryceTCentral West, NSW

Excellent service and great products

published

Everything was easily organised and the staff made it a very good experience. I walked out happy with my purchases and everything was well priced and easy to put together

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

The reviewer stated that an incentive was offered for this review

Wyloona

WyloonaCentral West, NSW

Easy Peasy!

published

Great range of products but not so many thats its overwhelming. We were acknowledged by friendly staff when we entered the store and attended to quickly once we asked for help. Difficult delivery dates and unsure orders were no trouble and were all sorted there and backed up with a phone call several days later. I will be shopping there again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBathurst NSW
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Wyloona, thanks so much for shopping with us and taking the time to share your experience. We are so glad to hear that it was so simple, and we hope to see you in Bathurst again soon! Regards Nick and the Fantastic team.

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Tanya L.

Tanya L.Central West, NSW

Excellent service

published

Excellent service, will definitely be back for all my future furniture needs. Great displays throughout the store so you know what you are buying. Easy pick up and helpful team at warehouse

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Amazing staff & easy pick up

published

Bathurst staff were amazing! From entering the store I felt a warm welcome. Purchasing was easy, as was pick up. This was my first time shopping at Fantastic Furniture and it won't be my last

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jacinta M., thank you very much for choosing to shop with us in Bathurst and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Amy

AmyParkes 2600, ACT

Worst experience I’ve had!!! Mattress is amazing - but the purchasing side of things was terrible

published

Price and product was awesome- very happy - pick up and purchasing was a nightmare!!! Probably the worst I’ve had considering we pre organised
Will think twice about this store next time!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Evo

EvoCentral West, NSW

  • 2 reviews

Great Customer service

published

Very good service and knowledge of product. Very helpful and suggestive. Store very well presented and inviting. Range very good but some types of products not available eg Murphy Bed

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBathurst
See all answers
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Evo, thanks so much for taking the time to share your experience with our team! We are glad you are enjoying our product range and we hope to see you again soon. Kind regards Ryan and the Fantastic team

Roma

RomaLithgow

  • 2 reviews
  • 3 likes

Unbelievable

published
Shop LocationNSW, Bathurst
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Very Good affordable low end products

published

Great store in Bathurst. Good layout and range. staff friendly helpful and attentive without being intrusive. Products and affordable price to meet budget hunters expectations.

Shop LocationNSW, Bathurst
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rej, thanks so much for choosing to shop with us in Bathurst! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

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Pure Simplicity

published

Good quality a little fiddly but enjoyable and fun to assemble. Was surprisingly firm. My first experience with bowed slats!

Shop LocationNSW, Bathurst
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Richard, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Friendly, helpful and affordable

published

Fantastic furniture in Bathurst welcomes you with polite, welcoming and friendly staff who are willing to help you get the best option both with furniture and affordability.

Shop LocationNSW, Bathurst
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Rianna, thanks so much for choosing to shop with us in Bathurst. That's great to hear! We hope to see you again in store in the future. Regards Jessica and the Fantastic team

The staff were very helpful nothing was a problem

published

Putting it together was easy only needed a screwdriver as they supply the rest . The instructions are very easy to read

Shop LocationNSW, Bathurst
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Glenda, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Fantasic !!!

published

Great long lasting products. Always terrific choice of furniture. Love shopping at fantasic furniture great prices and friendly helpful staff. Have purchased dining suite, bed, desk, lamp tables, tv units, lounge and plenty more.

Shop LocationNSW, Bathurst
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nic, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Best customer service

published

Store war easy to locate speedy delivery of products exceptional customer service easy payment plan available all over great experience

Shop LocationNSW, Bathurst
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi RJay, thankyou for choosing to shop with us. We're delighted to hear you've had a Fantastic experience with us. We look forward to seeing you again soon. Regards Annie and the Fantastic team

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