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Reviewer Photos & Videos
Maria Barnett
- 2 reviews
Poorly managed deliver of goods
The delivery driver arrived a 630am, this time is totally ridiculous. If they are so busy trying to fit everything in on one day, maybe they should spread the deliveries out over more days
1 comment
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CarlaSydney, NSW
- 2 reviews
- NSW, Castle Hill
- Verified customer
Friendly, quality and value
Recently purchased the Hampton lounge and Hayman double bed in store. Very happy with the experience of the friendly staff, the range of products to suit all styles and budgets and the ability to customise lounges. Not only were they super accommodating to my likes and dislikes, all the colours and items I chose were already in stock and shipped at the earliest delivery day. I was sceptical about fantastic furniture in the past, but the quality is there in my opinion and the prices are great. I will definitely shop there again. They are almost a one-stop shop.
1 comment
Fantastic F.Fantastic Furniture
Hi Carla, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We h... Read more
ope to see you back soon! Regards Ryan and the Fantastic Team
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Fantastic experience
Will definitely ask friends to buy your furnitures as it looks nice and easy to assemble. Really good client service experience in showroom and warehouse.
1 comment
Fantastic F.Fantastic Furniture
Hi Shirley, thank you so much for recommending us and taking the time to share your experiences! We hope to serve you again in the future! Regards Ryan and the Fantastic team
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Easy peasy
Carried out my purchase online, really easy and simple. Was kept in loop with what was happening and delivery no hassle at all
1 comment
Fantastic F.Fantastic Furniture
Hi Karen, that's wonderful to hear! Thank you so much for choosing us and sharing your experience online. We hope to see you again in store in the future. Regards Annie and the Fantastic team
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Great value and friendly service
Staff made my purchase easy. Service was quick but friendly too. Not pushy. They had the product in stock and we took it home and assembled it that same day.
1 comment
Fantastic F.Fantastic Furniture
Hi Tori N, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Annie and the Fantastic team
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Well done Fantastic Furniture
I purchased my product in store after seeing it online. Very simple process in store as the customers product knowledge is fantastic!
1 comment
Fantastic F.Fantastic Furniture
Hi Dev, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Jivani and the Fantastic team
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Well priced with a good range
I like that Fantastic stores are easy to find ( due to their large and bright store signs) and a located in many suburbs( easy to get to). I like their range and their prices are fair and affordable.
1 comment
Fantastic F.Fantastic Furniture
Hi Grace, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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- NSW, Castle Hill
- Verified customer
Online purchase! So good!! Helpful on chat and thank you for having different payment options! It re
I purchased online and it was so simple and easy. I went on chat and asked what I was after, got a link and then I looked and the offers & prices I was happy! The choice of afterpay was great! Was able to afford it right away instead of waiting. Thank you !!
1 comment
Fantastic F.Fantastic Furniture
Hi Kirstie, thank you for choosing to shop with us online! It’s great to hear that you like our online shopping experience! Feel free to shop with us online again in the future and don’t forget, if yo... Read more
u require any assistance our Live Chat team is there to help! Ryan and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Castle Hill
- Verified customer
Affordable furniture
In store purchase. Staff was very friendly and corporatise to select the furniture that suite my requirements. Received delivery within 24 hours of the order.
1 comment
Fantastic F.Fantastic Furniture
Hi Jay, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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LACK OF STAFF
Difficult to find a member of staff to serve me with my purchase, wanted more items but felt staff member couldn't be bothered. Disappointing as we have had excellent service in the past, maybe we caught the team member on a bad day.
2 comments
Fantastic F.Fantastic Furniture
Hi M.C, thank you for taking the time to share your experiences. I am sorry to hear all our team members were busy and you did not receive the service we hope to provide. If we can be of further assis... Read more
tance please get in touch with our customer care team. Regards Ryan and the Fantastic teamSorry can't understand your comment that your team members were busy, If your team members were busy it wasn't serving customers and they weren't on the sales floor.
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Awesome and afordable
Great purchasing experience
...... trying to make my house a home is easier with fantastic furniture as a single mum i have a strict budget
1 comment
Fantastic F.Fantastic Furniture
Hi Nicky, thank you for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team
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Happy Shopper
Made my purchase in store. Helpful staff also friendly and very approachable. Great selection of stock. Will purchase again in the future
1 comment
Fantastic F.Fantastic Furniture
Hi Chrys, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Annie and the Fantastic team
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MattSydney
- NSW, Castle Hill
- Verified customer
Great Customer Experience
Fantastic online shopping experience. Fast response and prompt delivery. Would highly recommend Fantastic Furniture to anyone looking for great products at value for money prices
1 comment
Fantastic F.Fantastic Furniture
Hi Matt, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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SharonSydney
- 2 reviews
- 1 like
Great shopping experience at Castle Hill Fantastic Furniture
Fast shopping experience with very helpful staff. Prices affordable too. Much better than the Auburn store we went to a day earlier. Will definitely shop there again and I recommend this store to all. Thanks.
1 comment
Fantastic F.Fantastic Furniture
Hi Sharon, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store at Castle Hill. We hope to serve you again in the future! Regards Annie and the Fantastic team
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Great Option for Toy Box
Went in the Castle Hill Store, which had a few products and colours on display to choose from. Very helpful staff.
1 comment
Fantastic F.Fantastic Furniture
Hi Rose, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such a great in store experience with our team members and products! We hope to... Read more
serve you again in the future! Regards Annie and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fantastic Furniture NSW, Castle Hill compares to other Furniture Shops
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DavidSydney, NSW
- 4 reviews
- 1 like
- NSW, Castle Hill
- Verified customer
Online service hopeless
The online service takes far too long, tells you item's are available at the store but they are out of stock! Totally useless.
2 comments
Fantastic F.Fantastic Furniture
Hi David, we are sorry to hear you did not enjoy your online shopping experience. We would really like to look into this further. Would it be possible to send through your order and contact details? O... Read more
ur email address is [email protected] Regards Annie and the Fantastic teamHi Annie, I will forward the transcript between you and myself. When you told me I can cancel my online order and pickup in-store, I went to Castle Hill store and it so happened they didn't have the ... Read more
item available, so I had to drive to the Prospect store and pick them up. I was so frustrated and late for work and didn't even have time for lunch. Regards, David.Similar opinion? Write a review on ieatwords.com.au!
Great value for the price
I purchased a New Queen Bed @ mattress in store .Great value ffor the money.The staff at Castle Hill Store were very helpful making sure I was happy with my choice & managed to show me a Bed head that matched my deco.Everything was done quickly & Smoothly, Paper work explained clearly.I was extremely happy with the service.Have bought other furniture in the past never had any issues.I would recommend Fantastic Furniture & the staff at Castle Hill
1 comment
Fantastic F.Fantastic Furniture
Hi Abbey, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store and we appreciate you recommending us! We hope to serve you ag... Read more
ain in the future! Regards Annie and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Castle Hill
- Verified customer
Quality Product & bargain . Very happy
Awesome product, best Quality, big time bargain & the store staff was very helpful.
Will shop again very soon
1 comment
Fantastic F.Fantastic Furniture
Hi Harry, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Good
I think all things are good and I feel all staff are friendly, If I will buy some things again, I will come here buy some things.
1 comment
Fantastic F.Fantastic Furniture
Hi Wenyu, thanks so much for choosing to shop with us! That's great to hear! We look forward to seeing you again soon. Regards Annie and the Fantastic team
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My experience with Castle Hill Fantastic store was really FANTASTIC.
I bought office furniture from Castle Hill store. The purchasing process was easy and quick. Their staff were very helpful.
1 comment
Fantastic F.Fantastic Furniture
Hi Diamond Aesthetics, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Fantastic F.Fantastic Furniture
Hi Maria Barnett, thank you very much for letting us investigate. I am very sorry to hear about your experience with our delivery service. Would it be possible to email me your details so that we can ... Read more
investigate and get in contact with you asap to assist? My email address is [email protected] Regards Jivani and the Fantastic team