Fantastic Furniture Physical store Questions & Answers

I am just wondering, is your Warwick Farm store still open due to the Coronavirus,and if so, what is your opening hours?Ir if you are not open, can you please help give me a idea on when you will be open?

I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Many thanks,
Linda Dempster.

do lowboys come assembled

Do lowboy dresses come assembled

do you have sofa beds

Hi what do I do if a piece of my furniture (Como Tallboy) is lacking one of the holes shown in the diagram so there’s nowhere for the screw to go? Don’t want to drill it myself in case it’s in the wrong spot (also don’t own drill)

Hi there, I purchased Bravo Queen Bed (queen size) just 2 and half year ago, last night I found central part (steel bar) broken up, just woundering can I just order the broken part from local store?

Hi. Can you advise whether you use wood from sustainable sources for your products, particularly your beds, and the fabric used for the bed heads on your scandi-style beds?

Hi I bought a Saville king bed just under a year ago. Had to have the mattress replaced as it was sagging within months and now again new mattress it is sagging. Is it because of the bow slats? It's hurting my hip really bad. Indent know how those slats support the mattress as they sunk in the middle from the bow. I'm not wanting to pay more for mattress or anything else.

Hi there,
6 months ago I brought a "Bobbi" triple bunk bed frame, it squeaks like all hell no matter if my daughter's on the top or bottom bed. It makes noise on every side of the frame.
The base of the bed didn't line up with all the holes even to start with.
I can hear the squeaks through the bedroom wall. Its quite frustrating and wakes us up every night.
Also brought a queen "Bliss" mattress. There is one point that feels like its digging into me. I've even put a $170 foam mattress topper on it and can still feel it.
The delivery guys were really rough when dropping it off as they had forgotten it and had to go back to get it. Then only 1 bloke carried ot upstairs and the mattress was bending and flopping all over the place
What can be done here please?

I brought the Modena Queen Bed with Storage less than four years ago, and had to hire someone to put it together (the drawers were a bit much for my own capability). Since then, I’ve had two broken slats, which were quickly replaced, but now the side rail on one side has completely broken away from the base. I’ve noticed the bed has been discontinued, and upon contacting the store, they weren’t able to say if this was a common issue and led to the bed being discontinued (I’ve noticed on here that it has been mentioned a couple of times). There is one in the warehouse but my concern is that I’ll end up paying someone to put it together (cost me about $300) only to have the same thing happen in a few years again. Has the bed been discontinued because of a design issue, and is it possible to get a different model queen frame / base instead if so?

How do i attach the legs to my jazz sofa? I have mislaid my instructions