Very easy to navigate and very satisfied with range of products available. Furniture is quite easy to assemble in our apartment.

Although the customer service in store was impeccable, the product itself was not worth the money in any way. The fabric pills very easily, and the main issue that truly gets on my nerves is the lack of stability on this sofa. It creaks upon every single move, the legs rock back and forth to the point where it feels like a rocking chair. The legs/support brackets are so poorly fitted to this sofa that no matter how much you tighten them it seems to get worse with every shift of your body weight. It has annoyed me so much that I don't enjoy sitting on this sofa at all. This sofa has not yet reached 12 months in my home and I cannot wait to replace it with something that is not from Fantastic Furniture.

Hey I love my new funky bookcase. The staff were so helpful and the store was laid out in a way that I could easily navigate with my walking frame. Hats off to the Preston store staff on Tuesday the 15yh if January 2022!

Store was easy to navigate, quality of our product was great and reasonable price, we are very happy with it.

A lovely store to shop in attended by a lovely sales lady who took care of payment delivery and came me tips on how to assemble

Lyne at Preston store was a real gem!! Amazing customer service! Furniture is affordable and really nice for the price! Can’t wait for it to arrive!! Thanks Lyne for your assistance

The flat pack furniture was easy to build, locations everywhere and easily within driving distance, staff at the warehouse were extremely friendly and efficient in having our products ready!

Assembly was very easy.
Instruction were clear and easy to follow. The quality of the mattress is excellent but we did choose the top range.

I was very satisfied and Christine knew her stock well which I do find very professional. I feel it is extremely important for all staff to stay up to date on all collections

Store layed out very well and able to progress from all types of furniture soft and otherwise in a u shape. No interferreance from staff aside from welcome.

I was looking for a bed head for spare room. I didn't want to pay $500, as quoted in other bed shops nearby. It would cost $120 to make plus my time. Good product range, helpful staff, value for money, delivery possible. Wouldn't normally enter Fantastic- glad I did as I found what I wanted at the price I wanted, $150- saved my time!

I bought online. The product choice is pretty good to my taste. And the website is easy to use. They also have good payment methods available. Overall I enjoy shopping online with them, however a tracking of the order once it has been purchased would definitely have maid my experience better. On the website it mentions it will take between 3 to 10 days for the delivery depending on the product availability. However once you have done your order, it would be great to get a message informing you if your product is in stock, if it is on it's way, if it's still at the depot,..... for example. Just to have an idea if it will take the full 10 days or less for the delivery.

Very satisfied with product quality and packaging. No assembly required.
Very happy with both staff at Nunawading, who then referred me to Preston.

Great value for money with sleep contemporary furniture designs. Great customer service and excellent product knowledge. Lucy is a very warm and friendly service assistant. Positive shopping experience indeed.

The bed was delivered on time, but after opening it we discovered that the bed sides had stains on it.

Very happy with the website, products And site was easy to navigate, service was excellent and delivery was fast with a very polite and cheerful driver.

Great service. Bought online, staff called straight away to organise delivery day. Lots of days and times available. 3 hour delivery window so not waiting around all day. Delivery men call an hour before arriving. Easy to assemble, looks great!

Online - easy to purchase and search For products. I have used fantastic Furniture before so I knew the products are good quality

Always good to me. Sue is amazing. I furnish apartments as part of my job, Sue is always able to help me.