I am a long term Internode customer, but over the last three months I have had literally dozens of Sent emails blocked or delayed indefinitely. Internode has an intractable problem that they cannot solve. Staff do not know how to rectify it, when it will be fixed, or even if it is fixable and it must be incredibly embarrassing and frustrating for them. The product at the moment is worthless.

I recently switched to Internode this year to try a different provider. I started having issues with the internet, and after calling they quickly dispatched a technician to check the fault. One bonus is no incorrect call-out fees which I was stung with multiple times with a previous provider. The technician changed a wall socket which was rusted, as we live close to the ocean. But subsequently we have experienced frequent drop-outs of our service over a period of time, but it seems to have resolved itself over the past week or so.

Overall I think Internode are a good provider and give good customer support.

I had recently a trouble with connection starting with dropouts, but during very short time after contacting "help line"
they help me fix the problem. Thank you very much again.
Canberra

Company has always dealt with queries with exemplary care and efficiency. Staff h ave responded quickly and put a lot of effort into solving problems, keeping going until solutions were found.

Early in the NBN days there was some periods when response was slow but as an old retired bloke I watch a fair bit of streaming stuff and never have a problem.

We were regularly experiencing reaching our data capacity so called Internode to see what could be done. They immediately offered us unlimited data for only 5 extra dollars a month and the plan change took effect within 12 hours. Now THATS Service.

Internode is a choice made years ago. Any difficulties, changes, are met with efficient, patient and friendly service. I would not change from Internode and would recommend Internode wholeheartedly. Thank you!

The Internode Service has been a really good experience from the beginning with great online support to re connect after NBN and good communication regarding usage. Tech support has been easy to access without long waiting periods, friendly and helpful staff with a good result.

I have used Internode for 15 years now
The first day I was with them because spammers decided to release in excess of 12000 emails from all over the world to bust the system but they couldnt
I never have a problem with spam as it is removed for me to check out well before it gets to my mail app
The staff at Internode are always friendly and all seem to know what is the best solution
I have great respect for Internode and its employees

I have had internode connection for many year they have been reliable and easy to deal with. Also the phone conversation have always been to a person I could understand. The only reason I am leaving is to cut back cost. Highly recommend.

We have been customers of Internode for over 10 years. We switched to the NBN about two years ago and in that time we have had excellent connection quality. Two home based business's and two teenage children might be considered a good test. We are very happy with the service and highly recommend Internode to anyone.

The Internode support staff have always been first rate. I’ve only had to contact them when relocating - so about four times in 12 years - and I have always dealt with a knowledgeable Aussie.

I experienced dropout,no internet connection.quite a few hrs over 2 days it was rectified.NBN..Telstra. also.last it has been rectifed ..working bak again good..without probs.Tech Staff helped me were patient@ kind

Reliability of my internet is good. Occasionally there are small dropouts, but nothing to bother me.
Internode seem to have a good handle on this new technology and when I need tech support, they are always very helpful.

Internode provided the service we were hoping for. It is easy and quick to reach their staff by phone, who are always most helpful to help with any problems. The company gives credit for any downtime, which invariably caused not by them, but NBN technicians. Our internet connection was cut off twice by incompetent or negligent NBN technicians by cutting and/or taking over our copper wire, instead of building new lines.
Internode's rates are better than most other ISPs and so far the service we received was excellent.

I have no problems at all with my connection and service. Every time I need to call Internode the concern is rectified in a friendly and professional manner - thank you

Extreme charges, Hidden Charges, Australian Sales team with everything else offshore, close to three hundred charged before the first month's use.
Entered into a two year contract.

Let's be frank, All the ISP's are overpriced and we are all being robbed blind.