I use it on ceramic tiles and it does not do a good job as an ordinary mop on floors that are heavily soiled. You have to redo which is quite an inconvenience. For the price I am disappointed on its performance though it has a well built structure that makes it durable. I am stuck with it for a while in that regard.

My husband purchased this for me in May 2018. I have had nothing but problems with it - it has now gone in the rubbish bin. It does not clean into edges & corners as stated by Karcher. One of the mop rollers stripped the fabric off the first time I used it. I have to soak the rollers before using otherwise they screech like mad, using 50ml in the stand is useless. Now the motor has packed up. I thought Karcher were supposed to be good quality, but I am very disappointed. I have not tried to return it as the warranty states that if bought with a business card the warranty is only 3 months. I would have given no stars if there was an option.

This is the 2nd replacement ive had, now this has the same problem with motor bearings not spinning, back 2 the shop again, only using lightly, emptying and cleaned every time after use, very poor design, usually love my karcher products, not this one, money back this time i think

18 months old worked great clean great. Now the two bearings in the head have seized, causing the drive belt to break. Lost warranty, so carefully checked it out. Have no option's left. $370. 00 gone. Bought this product thinking it will be made properly. Seals in the head must let water in to seize the bearings. Use the cleaning product reconmended by karcher.

I have parquet timber floors and purchased this approx 8 weeks ago as I can’ t use steam. Very disappointed as it leaves streaks and blotches on the floor. I used Karcher products in the water as they suggest. I will phone the Company but now have gone back to my I Robot floor cleaner.

The rollers stopped working and looks like its not made to last as the bearings seized up and will never run again very disappointed with something that has a decent idea

We have dogs so got the FC5 and in fairness it worked well at first. Now its just over a year old and I would say its been used 50 times and does not dispense water anymore so its back to the mop and bucket.
Shame it does not last long so dont waste your money on this cleaner, I have noticed the positive reviews but from what Ive seen they have not had the cleaner very long. Karcher jet washers are brilliant but this product really let their good name down.
I would highly recommend you do NOT buy this product

Have other Karcher products, but this one leaves me cold. Won't use it again. Am going back to my steam cleaner so much better. Still have to clean some marks off the floor as the vac mop won't remove them.

Not sure who to believe ?
The positive or the negative reviews ??? there are a lot of negative reviews bot only few positive so not sure who to believe. very difficult decision

A mixture of hardwood, tiles and Lino this has no problem changing surfaces. We all have long black and its picked up without the tangles you get around the brushes in a conventional vacuum. Dries quickly; thorough job.

After spending hundreds of dollars on other cleaners, this machine does all I wanted with hi shine tiles it does it streak free and leaves my tiles sparkling clean, works great cleaning grout lines.

Had 3 of these from bunnings. First one we thought was great, it worked for 4 months and stopped spraying water, exchanged for a new one, lasted a week with it making grinding noises. Exchanged again and the 3rd one, the rollers wouldnt stay on.
Save your money and avoid.

Bought my first one last year, within 2 months the rollers stopped working and there was a terrible noise.
Sent back and received a new one, a year later the new one just stopped working altogether, took it back only to find out from my Bunnings that their is a recall on them, never contacted by Karcher. Not Happy at all.

Now this does thing does what it is meant to and it cleans floors very well and fast. Buy it direct from Karcher.. No warranty Issues that way, straight swap.

This is a massive piece of junk. Save your money and do not buy! The main selling point of this product is supposed to be that it vacuums as it mops eliminating the need to vacuum first, but this is a blatant lie. It only moves debris around the floor, especially pet hair which it does not pick up at all. Do not buy unless you're happy spending $300+ for a glorified mop as this product is false advertising re: vacuuming.

Been back for repair so many times I have lost count now they say it's my fault and fell apart see pic and I am going to have to go to court to get my money back!!

Problems from the start. I am 185cm tall and had to crouch just to get the brushes to turn. It worked for 2 months then brushes stopped spinning. Found that the rubber strip had come loose and jammed up the rollers. There is no way to refix the strip to the unit as it is machine pressed on. I'll never buy a Karcher product again!!

Used literally 5 times. Motor has the capacity of a small toy, roller threads are cheap plastic. I should be charging Karcher for Mental trauma support. Get your act together and value the reputation of your company...