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Reviews

4.8

259 reviews
5
(238)
4
(8)
3
(3)
2
(1)
1
(9)
  • Product Quality
    4.9 (122)
  • Return Claim MadeYes (3) · No (120)
  • Warranty Claim MadeYes (18) · No (104)
  • Product Appearance As advertised (82%) · Not as advertised (18%)
  • Customer Service
    4.9 (123)
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Alex

AlexSydney, NSW

Excellent Felix Studio Bed Quality

published

The bed just arrived and may I say I love the quality of it. It was put together by Sam & Karl. They were so polite and professional and obviously know King’s product very well that they breezed in and out of my place without any fuss. Well done boys!



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSupacenta Moore Park
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1 comment
King Living
Elizabeth R.King Living

Joe and Carlos

published

Both Joe and Carlos came to reupholster my furniture. They are very efficient, friendly and took alot of care doing the job. They vaccumed after to ensure no dust / dirt was left behind. Made this reupholstering process a very pleasant one. Highly recommend them - excellent service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore park
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1 comment
King Living
Elizabeth R.King Living
Ally Kalis

Ally KalisSydney, NSW

Great product. Outstanding service!

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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1 comment
King Living
Elizabeth R.King Living
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Delivery

published

I had my sofa delivered by Sam & Karl the other week and would like to say they were extremely helpful & efficient. They assembled the sofa & moved it around until i was happy with the final set up. Thank you for being such kind gentlemen & lovely to deal with.

Latife & Ibrahim Ozturk

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMoore Park
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1 comment
King Living
Elizabeth R.King Living
Mark J.

Mark J.Sydney, NSW

Excellent delivery service.

published

Sam and Karl the delivery guys worked hard in 40 plus degree heat and carrying everything up through a tight staircase and doorways in an old inner city terrace, assembled everything perfectly. Excellent service from these guys.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park/ Alexandria
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1 comment
King Living
Elizabeth R.King Living

Delivery Sam and Carl

published

Thanks to Sam and Carl with my delivery today. Very helpful and extremely courteous gentlemen. Sam knew exactly how to assemble my lounge in very short space of time. They even took their shoes off when they entered my home. Would highly recommend Sam.

1 comment
King Living
Elizabeth R.King Living
Jaydee

JaydeeSydney, NSW

  • 2 reviews

Delivery

published

I have purchased the Jasper Couch, the sales person was extremely helpful and patient in helping me decide. Delivery was on time as promised, I was called within 20mins of arrival, Dean & Ahmed were very polite, friendly & helpful. Dean & Ahmed assembled my couch and changed the layout without hesitation until I was happy with it.
Thank you Sharon

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park
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1 comment
King Living
Elizabeth R.King Living
Amela M.

Amela M.Sydney, NSW

  • 3 reviews

Great service from sale to delivery

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSupacentre Moore Park
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1 comment
King Living
Elizabeth R.King Living

Carlos did a great job repairing my lounge

published

Carlos Arrived on time and repaired the lounge now working well did a very good job pleased with the outcome thank you Carlos would recommend Carlos for any repair work in the future thank you king living

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore park
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1 comment
King Living
Elizabeth R.King Living
Furniture Shops

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Carlos service tech

published

Carlos was very friendly very efficient knew what the problem was fix that straight away with no fuss very professional and great customer service would recommend him for any service in the future

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationMoore park
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1 comment
King Living
Elizabeth R.King Living

Carlos and joe tech

published

Carlos and joe came to my house to repair my to see the lounge with no fuss they got straight into it very professional very friendly and knew exactly what the problem was and gaming great advice on my lounge thank you king for the after sales

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore park
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1 comment
King Living
Elizabeth R.King Living

Carlos

published

Carlos the technician was great. He came to our place and explained us everything, fixed the problem we had with our couch and made us feel at ease. He sent us a message with a real time tracking to let us know he was on the way. We are very please with his job.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationMoore park
See all answers
1 comment
King Living
Elizabeth R.King Living

In store was very good Delivery was very good

published

Store staff were very professional, friendly and helpful.
Delivery guys Sam and Karl were brilliant
The small coffee table was not complete when delivered and has to be delivered latter, which is unfortunate
Overall we are very happy with all the services

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMore Park
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1 comment
King Living
Elizabeth R.King Living
Michael of Mascot

Michael of MascotSydney, NSW

  • 8 reviews

Excellent service and good value

published

I browsed the store looking for the right sofa and was assisted by Maryanne (Sales Consultant) who was extremely knowledgable and courteous. She offered lots of advice and was not pushy in any way and let me look at all options. There is such a wide range, but I chose the Delta III as it is easily configurable (like Lego). The quality is excellent and the promised delivery and assembly is another plus. Thank you Maryanne.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park Sup Centre
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1 comment
King Living
Elizabeth R.King Living

Carlos and Joe

published

Carlos and Joe did a great job installing the new covers but also providing great advice on how to maintain the lounge. Its great to get so much information during after sales service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMoore park
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1 comment
King Living
Elizabeth R.King Living
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Belinda

BelindaCarss Park

Great service

published

Carlos was very friendly and dealt with thr issue straight away.
He gave valuable advice on how to maintain the leather of my lounge for years to come.
I appreciate the friendly customer service and expert advice.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationMoore park
See all answers
1 comment
King Living
Elizabeth R.King Living

Joe and carlos are amazing

published

Carlos and joe arrived early did the job explained everything, couldnt fault them. Their customer service was the best, they gave advice on how to care for my furniture thankyou

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationMoore park
See all answers
1 comment
King Living
Elizabeth R.King Living

Efficient and helpful staff

published

Great and helpful staff who helped us choose the right sofa for our family and gave great advice on design and configuration. The team were lovely and helped entertain our three rowdy kids.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMoore Park
See all answers
1 comment
King Living
Elizabeth R.King Living
Raphael

RaphaelSydney, NSW

  • 2 reviews

Exceptional quality & service!

published

Thank you Maryanne Sev. - v. impressive service! So helpful, polite, knowledgeable and friendly. I found the perfect sofa - premium quality. Extensive range designs, materials & colours. Highly recommend them to anyone!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park Supacentre
See all answers
1 comment
King Living
Elizabeth R.King Living
Cxdiamond

CxdiamondSydney, NSW

  • 2 reviews

Gizelle was amazing!.

published

Gizelle was knowledgeable and patient, she very quickly identified my style and worked this perfectly into the pieces we chose. We have the ability to furnish our brand new house and choosing beautiful furniture with the help of an informed sales person made me feel very supported
Having an informed representative by our side made making decision decisions for our whole house a little less daunting.
Products are of a very high quality and the ability to customise gives you a very personal outcome.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore park
See all answers
1 comment
King Living
Elizabeth R.King Living
Page 2 of 13
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Questions & Answers

Beate L

Beate Lasked

NSW, Moore Park

Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.

5 answers
King Living
Elizabeth R.King Living

Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: [email protected], and they will be able to have a look and advise.

Roberta Bell
Roberta Bell

Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now

Beate L
Beate L

Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.

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