Reviewer Photos & Videos
JulieSydney, NSW
Satisfied with customer service experience
Good display of furniture stock and King Furniture staff were knowledgeable and extremely helpful in explaining our options for choosing various products, fabrics and colours. We enjoyed the experience and look forward to receiving our lounge and rug.
1 comment
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Jill.Sydney, NSW
The next beautiful king piece to add to my collection!
I always visit this store to purchase my additional King pieces because of its open plan and the range is extensive and of course the staff are extremely helpful. Quality and design I'm such a fan.
1 comment
Elizabeth R.King Living
Hi Jill,
Thank you for sharing your experience with King Living! We're so pleased to hear that as a return customer you have always received such wonderful service from our Northmead showroom team, mo... Read more
st recently from Gulistan. It's great that you appreciate the range of furniture on display and the layout of the showroom! We look forward to welcoming you back in the future and thank you for sharing your review.
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GiovanniSydney, NSW
Amazing! Beautiful service and informative
Layout of the store was easy to navigate.
Melania Was amazing! Wasn’t pushy at all, easy going... gave us time to think and process our needs and wants. Well informative about the sofa we purchased, Knew everything about the items she was selling us. Great selection of different fabrics available shown to us.
100% highly recommend!
1 comment
Elizabeth R.King Living
Hi Giovanni,
Thank you so much for sharing your experience with King Living and the wonderful sales service you received from Melania in our Northmead showroom! We're delighted to hear that you apprec... Read more
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Nikki BubSydney, NSW
- 3 reviews
Great service by Carlos
Power loss called me ahead of time to let me know that he was on his way which was great for me and I'm so happy that Carlos went that extra mile to find out exactly what the problem was found it and fixed it for me and I'm very happy and would recommend him for any King repairs and he also was great because he put up with my dog barking the whole time
1 comment
Elizabeth R.King Living
Hi Nikki,
Thank you for your review sharing the excellent service provided by our Technician, Carlos. It's great that Carlos was considerate in calling ahead, and that when he arrived he went to every... Read more
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Pramod
- 2 reviews
Amazing collection and staff!
The kings jasper 2 is amazing ! We always wanted to get the jasper for our new home but we were a bit unsure about the colours and configuration. Sales consultant Sucheta Hegde helped us choose what we wanted right from the start . Her suggestions and inputs were great !
1 comment
Elizabeth R.King Living
Hi Pramod,
Thank you so much for sharing your experience with King Living and the wonderful sales assistance you received from Sucheta! We're delighted to hear how much you love the Jasper II sofa, an... Read more
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ShezSydney, NSW
- 2 reviews
Most comfortable lounge
The king cloud 111 is perfect. Extremely comfortable. The salesperson, Robyn Harper was very friendly and very knowledgeable about the products. She spent a lot if time explaining all the products that we looked at and was very helpful with our choices.
1 comment
Elizabeth R.King Living
Hi Shez,
Thank you for sharing the wonderful service you received from Robyn during you recent trip to our Northmead showroom! Robyn is such a valued & experienced member of our team and we're delight... Read more
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PeterGreater Melbourne (Metropolitan), VIC
Great products and great service
Melania demonstrated excellent product knowledge. She was attentive to my needs. She was quick to identify fabrics and furniture solutions that met those needs. She was also able to provide general advice about interior design and colour, which was especially helpful and impressive. No question was too small and she was very patient with me while I was making my furniture choices. She was more like a personal consultant than a salesperson, and I felt no pressure to buy at any time, which was very refreshing. Once the purchase decisions were made, the follow up was prompt and professional. Melania provided a truly positive and pleasing furniture shopping experience.
1 comment
Elizabeth R.King Living
Hi Peter,
Thanks so much for sharing the exceptional service provided by our Northmead team member, Melania! King Living is so proud of our incredible team members who provide attentive, personal serv... Read more
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MurraySydney, NSW
Wonderful customer service
The store is very easy to navigate and we were very satisfied with the range of products on offer. We have loved every piece we have purchased from this store. The customer service we received from Sharon Kwan was exceptional and she is always a pleasure to deal with! She is very patient, knowledgeable and friendly. Sharon has assisted us on our earlier visits and you can tell that she always has the client's best interest at heart. We will definitely return again. Thank you :)
1 comment
Elizabeth R.King Living
Hi Murray,
Thank you for choosing to return to King Living Northmead and for sharing the wonderful level of assistance you have received from Sharon during each of your visits! Sharon is such an exper... Read more
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Exceptional from start to end
I purchased a number of King Living pieces from Northmead, through Robyn and she was the most helpful consultant. She gave us time and great advice for what would work for our home, even creating dummy floor plans. Robyn was thorough in her paperwork and gave samples of fabrics chosen. She never pressured me to make a purchase. In fact, we have purchased three times from Robyn over the period of about 8 months - basically furnishing our entire home! We have purchased the jasper lounge, Eric sideboard (entertainment unit), nested coffee table, d...Read more
ining set, king bed and mattress and our latest being an outdoor lounge. The delivery time was long as one piece came from Italy but we were made aware of this. This was not an issue. Delivery men were polite and professional. The product themselves are crafted very well and are timeless pieces.1 comment
Elizabeth R.King Living
Hi Verna,
Thank you so much for sharing these beautiful images of your home and the exceptional customer service you received from Robyn during each of your purchases! We're absolutely thrilled to hea... Read more
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customer service
We would like to thank Sharon Kwan on her wonderful customer service, patience, advise which made our decision so much easier. looking forward to receiving delivery Feb 2020 . We highly recommend Sharon it was pleasure to deal with her making our purchase enjoyable :).
1 comment
Elizabeth R.King Living
Hi Kate,
Thank you so much for sharing the wonderful service you received from Sharon in our Northmead showroom! We're so pleased that Sharon's extensive knowledge of both interior design and King Liv... Read more
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Miss KSydney, NSW
- 2 reviews
Excellent customer service
Excellent! The store had a wide range of products. It was easy to navigate around . The store team are excellent and very professional. It helped me in finding what I was looking for.
1 comment
Elizabeth R.King Living
Hi, thanks for sharing your five star review of King Living Northmead. We're delighted to hear that you enjoyed your time browsing the range available in the showroom, and also that you received such ... Read more
fantastic service from the sales team! We're sure the team will love reading your review and look forward to welcoming you back soon.Similar opinion? Write a review on ieatwords.com.au!
Lovely service
We were assisted by the loveliest sale assistant - very calm, patient and no question was too difficult or trivial. We walked out of there so impressed. Responded promptly to our email and further questions.thank you.
1 comment
Elizabeth R.King Living
Hi Grace,
Thank you for sharing your wonderful review of your time in our Northmead showroom! It's great to hear that you received such a high level of caring, attentive service from the team member w... Read more
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leonard whittakerSydney, NSW
professional salesmanship with honest informative discussion
looking to purchase a lounge comparing quality,price with other retailers, the quality is far superior than others, with the price in relationship to others well worth the difference, the warranty options available are in line with the best warranty's offered in the market place.
1 comment
Elizabeth R.King Living
Hi Leonard,
Thank you for sharing your review of King Living. We're so pleased to hear that through your research of furniture currently available in the Australian market you could see the quality of... Read more
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DS0912Sydney, NSW
- 5 reviews
This is our third King Living lounge and probably not our last!
We recently received delivery of our third King Living lounge having made the difficult decision to replace our first one - bought 20 years ago - because it no longer suited our newly renovated family living area. The leather was showing it's age, but the frame and memory foam were still 100% OK having survived many years of kids, pets and visitors. The staff at the Northmead store were great, very patient and knew their product range, understanding it was a big decision for us given our old lounges were perfectly OK (just a little 'old fash...Read more
ioned') After delivery, we discovered the wrong accessory was included in the package. Rang the store, they were extremely helpful and within a couple of hours they had sorted out the issue and found an appropriate replacement. All resolved on the same day as our call. Would definitely recommend!1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing your experience with King Living! We're so pleased to hear that after 20 years with your existing King sofa you decided to again visit our showroom when your newly-renovated... Read more
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Rahul AnandSydney, NSW
Best place to find some real good bargains!
Very easy, in and out of the store in less than 20 minutes. Sucheta was exceptional help, she knew her products well and offered me best solutions to my needs. Sucheta made the buying experience rather pleasurable. A great employee is always an asset to any business.
1 comment
Elizabeth R.King Living
Hi Rahul, thanks for sharing your excellent experience in our Northmead Showroom with team member Sucheta! We're so pleased that Sucheta provided you with efficient and knowledgeable assistance, consi... Read more
dering your needs and helping you to find the furniture best suited to your requirements. We look forward to passing on your comments to Sucheta and our Northmead showroom manager and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
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Great product knowledge.
Store was easy to navigate, clean and very well presented. Sucheta took the time to assist and was very knowledgeable helpful. Would go there again for future furniture purchases. Thanks
1 comment
Elizabeth R.King Living
Hi Bert, thanks for sharing the wonderful service provided by Sucheta during your recent visit to our Northmead showroom. It's great to hear that Sucheta was considerate and informative as she assiste... Read more
d you during your visit, ensuring you had all of the information you needed to choose the best furniture for your home. We hope to welcome you back in the future and thank you for visiting King Living.Similar opinion? Write a review on ieatwords.com.au!
Qiulan L.Sydney, NSW
Great Service
It was clearly layout, easy to see things.
Great range of products
Very good quality of furnitures.
It is my first purchase at Kings Living, love the product, hopefully they would be easy to assemble later.
1 comment
Elizabeth R.King Living
Hi Qiulan,
Thanks for sharing your great review of King Living after your visit to our Northmead showroom. It's wonderful to hear that you found the showroom easy to navigate with a great range of fur... Read more
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Rey V.Sydney, NSW
- 2 reviews
Great Customer Service!
I've had our King Cloud III for a bit over 2 years now but then had a problem with the media table swinging around unlike how it should be. I called the King Living Furniture service centre and got great customer support from the team that picked up and helped me with my problem. They scheduled a service team to come over to the house and fix it. Mitch came in, replaced the media table (all still covered by King Living) all within a few minutes. He cheerfully installed the module back to the chairs and even thought me a few techniques on how to...Read more
do it easily with just one person doing it. He gave me tips on programming the chairs and how to set it more comfortably. Amazing experience! I'm glad I bought King Living Furniture. It may cost a bit more than others in the market, but quality and service is what you pay for. Highly Recommended.1 comment
Elizabeth R.King Living
Hi Rey, thank you for sharing your great after sales customer service experience. We are sorry to hear about the problem, but are so pleased to hear that our Customer Care Team offered great support ... Read more
and scheduled a service call for Mitch to come out and rectify the issue. It is wonderful to hear that Mitch had an excellent disposition and promptly rectified any issues and also shared a few tips to enhance your luxurious King Cloud lll comfort options. We look forward to passing on your lovely comments and thank you for recommending King Living.Similar opinion? Write a review on ieatwords.com.au!
Sam and Antonio are fantastic
Took delivery from Sam and Antonio on a Wednesday, they rung up 10 minutes before arrival and they were so polite. Very nice blokes, and took all the rubbish away with them after. The product itself is great, it is king living after all.
1 comment
Elizabeth R.King Living
Hi Alex, thank you for sharing your fantastic delivery experience with Sam and Antonio. It is wonderful to hear that they communicated well, were polite and made sure everything was perfect and remov... Read more
ed all the packaging. We are so glad to also hear that you appreciate the great quality of King Living product, we look forward to sharing your excellent five star review with Sam and Antonio, they will be very pleased to hear you are happy with their service.Similar opinion? Write a review on ieatwords.com.au!
SandraIllawarra, NSW
- 3 reviews
Very Helpful!
Sucheta was very helpful with my recent purchase over the phone. She was able to send me photos of a clearance item and provided all the information I requested in a timely and efficient manner.
1 comment
Elizabeth R.King Living
Hi Sandra, thank you for five star review for Sucheta at our Northmead Showroom. We are very glad to hear that Sucheta was very helpful and ensured you had all the information you required in a timel... Read more
y and efficient manner. We look forward to sharing your kind words with Sucheta, she will certainly appreciate you taking the time to share your experience in this lovely review.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi Julie,
e various selection options available. It is wonderful to hear that you have purchased a new sofa and rug, we are sure you have made the perfect choice. We look forward to sharing your great review with our Northmead Team, and thank you for choosing King Living.Thank you for sharing your enjoyable experience at our Northmead Showroom. We are very glad to hear that the team were very knowledgeable and helpful as they assisted and guided you with th... Read more