It was quick customer service in Springvale. We love Koala living. The furniture is quality. The shop has amazing goods. Good customer service from Zainab and the rest of the team.

I visited Koala Springvale homemaker today, received a good discount 55% with quick and friendly service. With big variety and elegant design, we love almost everything. Love the product very much

Grest products at great prices. I have bought a couch, centre table and a floor lamp.
Staff at the Springvale store is friendly & gave the perfect advice, would recommend others to check it out.

Great products.
We liked a lot of things and got a good deal on them.
Great customer service as well. Staff was very helpful no matter how many times we visited and asked questions

Worst worst worst
It is a really bad customer service In this store. Perticuler that lady who i spoke she is really arrogant. Not give me a proper answer like she don't care about the koala business. I am really upset. She made my rest of the day sad. I am stongly advice the people don't go 917 princes hwy, Springvale. Store.
Worst worst worst

Good quality, Nice design and durable products.
Also, very professional customer service.
Great gift ideas too.
Hard to resist not to buy feom them, keep eyes on their amazing specials and discounts every now and then.

Love this place and their friendly service.
Unbelievable discounts, and the products are in really good quality.
Staff was very helpful by providing great ideas and their professionalism.
I would definitely recommend Koala Living to anyone...

This store has always gone above and beyond to make my family's shopping experience seamless. Had a table that had a manufactures defect and the whole process was handled quickly and professionally

The furniture is modern and most important comfortable. We bought sofas chairs and multiple art pieces.
The service provided by Mr keen was very helpful and professional. He took time and was very patient with us.

Very good customer service. Found the perfect coffee table which I have been looking from last few months. Very good quality. Store is very easy to find and Staff is very helpful and informative. Definately recommend.

Nice service from sales- Yifan, and beautiful furniture with affordable price. Looking forward to receive them late Feb next year. Hopefully all items can be delivered in perfect condition, lol~

Great customer service Keen was very nice to deal with Understood our needs would recommend.

Staff is very informative and helpful. Picked my first home sofa:) very happy customer. Also great in store sale going on! Great bargain. Delivery is also arranged in store easily

What ever i want for my home decoration i can get it from here. Very friendly staff. Help to chose for my house and explain it as well. I am happy.

We took a lot of time to decide. Staff didn't feel frustrated and was super friendly. Will definitely recommend to friends and family. Need to come back to buy a lot of stuff.

It's easy for us to find the store and we are very happy with everything at Koala Living Springvale. Supportive and nice staff members with professional customer service. We bought the Pablo Dinning Table and Botanical Platter and Cynthia Chair. So much looking forward to receiving the new items at our place.

I walked in Koala and sales person "Keen" approached to me and helped me navigate the shop and explained all the furnitures that I need. Keen gave me Excellent service and good price.
Will definitely come back. 5 star service.

From Sang Na

Got a great deal on a beautiful table and staff were really helpful! Service with a smile.
The table was really solid and they offer a great delivery service as well.

The only store in victoria that sells recycled railway wood dinning tables. 100% unique furniture that you cant find anywhere else with sold by friendly enthusiastic sales persons. Best store in the home makers centre

Very easy to navigate the store. Katherine was very patient and explained our terms and conditions well.
Bought store stock and I am happy with the dining chairs purchased.
Thank you.