Read also:
kmart 5.3 litre air fryer anko espresso coffee machine review strong rock box 4 media player review aldi slim and trim results ozito 2400w silent electric shredder how to clean fisher and paykel washing machine filter talon ant killer gel colesKoala Living Showrooms VIC (page 4 of 22)
Springvale Homemaker Centre, Essendon DFO, Northland Homemaker Centre, etc...Reviewer Photos & Videos
Ron S.Greater Melbourne (Metropolitan), VIC
Amazing price for a solid stylish table.
Amazing price for a solid stylish table! It's always great to get something non-Ikea that's affordable. Huyla was very friendly and approachable. She made the decision very easy. Give her a raise.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Sales lady Christina was amazing
Christina was very helpful in guiding and helping us. Excellent customer service provided by her. The store also has very beautiful items and quite officiant in where things are placed.
1 comment
Customer Care K.Koala Living
Hi Stephanie,
We're so glad to hear that you had a good experience shopping with us! We... Read more
take pride in looking after our customers and we strive to offer a wide range of beautiful products so your feedback means a lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Best service
It is a good place to find rare items with reasonable prices but on boxing day sale :)
The quality of items is premium and satisfactory but the downside is the delivery due date which is so fraustrating.
1 comment
Customer Care K.Koala Living
We're so glad to hear that you had a good experience shopping with us! However, we apologise that you were disappointed with your delivery date, we'll take this feedback into consideration. Our staff ... Read more
members always inform our customers of how long a product will take to order in. Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC compares to other Furniture Shops
Know better, choose better.
Very unique and great pricing!
Very satisfied with service! Lina was excellent as she was able to reserve one of the table lamps for me over the phone. Stock overall is very different to other stores and they generally have good sales on too!
1 comment
Customer Care K.Koala Living
We're o glad to hear that you had a good experience shopping with us! We
take pride in looking after our customers and we strive to offer a wide range of unique products so your feedback means a lot t... Read more
Similar opinion? Write a review on ieatwords.com.au!
BrandonGreater Melbourne (Inner), VIC
Bad customer services
We purchased $8000 worth of furniture for our new house. Koala livings service is an absolute joke, they delivered our couch with 8 of the wrong legs, further to that the people they sent to install the furniture scratched the floors in our new house and we didn’t discover till after they had left and we had payed them because the cardboard box was left on top of the scratches. they also didn’t deliver one item. We called the Springvale store and sent 3 emails about the couch legs, missing items and scratched floor, the manager said she would c...Read more
heck with the warehouse and call us back ....she never called back, she said only head office can see the email and when my partner called she said she had seen our email. Other times we called staff were evasive and unhelpful and rude. They act nice in the store but once they have sold you the furniture they will not be helpful even if their warehouse has stuffed up the order. Would not recommend shopping here.2 comments
Customer Care K.Koala Living
We're sorry to hear about your experience Brandon. In this scenario, you'd be best to contact the delivery company Move My Stuff. You can view their contact information by visiting the following link:... Read more
https://www.movemystuff.com.au/about-us/contact-us We hope they're able to resolve this issue for you.Why have you muppets waited 2 months to say that? The delivery company is contracted through koala living, you have had 3 people call me and waste my time only to never contact me back saying they wil... Read more
l resolve it, so no I won’t waste anymore time messing around, fix it like you promised. It might help if you can all get your stories straight instead of each telling a different lie. I was told head office will call, tell one of those [Words Removed] to get off and resolve it.Similar opinion? Write a review on ieatwords.com.au!
ShellyCanberra 2600, ACT
Awesome service and amazing prices. Very happy with the overall experience. The staff went out of their way to help
Amazing staff, professional, polite and helpful.loved the experience and would come back again to shop again. Super satisfied with the products. We have been gifted a few products from the store before and love all products
1 comment
Customer Care K.Koala Living
Hi Shelly,
We're so glad to hear that you had a good experience shopping with us! We... Read more
take pride in looking after our customers and we strive to offer a wide range of attractive high quality products so your feedback means a lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
LeahGreater Melbourne (Metropolitan), VIC
Beautiful Furniture and Fabulous Service from SPV
Koala Living Springvale store and there is always something different. When you walk in, it is so hard without getting anything before walking out. We absolutely love the store and the lovely service is definitely the reasons that keep us coming back. The team is very nice and the lady Yifan who assists us, is a great help.
1 comment
Customer Care K.Koala Living
Hi Leah,
We're so glad to hear that you had a good experience shopping with us! We... Read more
take pride in looking after our customers and we strive to offer a wide range of unique products so your feedback means a lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
AvnishGreater Melbourne (Metropolitan), VIC
- 2 reviews
Worst return policy I have seen in Australia
I had bought bought a coffee table and 3 wall arts from koala living on boxing day sale.. like all shoppers we were trying to get the benefits of boxing day sale and that's why didnt realize the table was too big (1.4 by 1.6m) for our living. We contacted the store within 48 hrs of our purchase and was told that they dont have a full amount refund policy and gave me options of either store credit, or buying an item of equivalent value. I just liked that particular coffe table in koala so buying anything of equivalent value is not possible as ...Read more
the table value is around 1200. Initially I had paid 35% of the amount as it would have given us time to manage the remaining balance until the product was supposed to be delivered (End of jan). I asked them to give me a store credit of the amount I had paid initially but that was rejected as well and I was asked to do a full payment and that the store credit will be generated only for full amount which is around 1200. This is really a ridiculous return or refund policy where the company is not at all giving a cooling off and not allowing a partial store credit as well. This is the worst policy I have seen in australia till date. Please think before you buy in koala as you will be stuck with a company who doesnt have customer friendly policies. The actual values of a company are displayed only when things go wrong for a customer else there are multiple vendors selling furniture in the marketSimilar opinion? Write a review on ieatwords.com.au!
Excellent customer service
Expert Chandra informed us very well of the style of dining table and chairs to go with it. She definitely helped us so much with the prices as well! We even made a membership to come next year to purchase sofas from her too! Excellent quality table and chairs! Thank you so much for all your help.
1 comment
Customer Care K.Koala Living
Hi Tuka,
We're so glad to hear that you had a good experience shopping with us! We ... Read more
take pride in looking after our customers and we strive to offer a wide range of attractive high quality products so your feedback means a lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC compares to other Furniture Shops
Know better, choose better.
Very good quality clock
Great experience buying from Koala Living. They carry a great variety of stocks and we will definitely coming back and buy more stuff from Koala Living. Staff member has been very helpful.
1 comment
Customer Care K.Koala Living
We're so glad to hear that you had a good experience shopping with us! We take pride in looking after our customers and we strive to offer a wide range of attractive products so your feedback means a ... Read more
lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
TarunGreater Melbourne (Outer), VIC
Excellent customer service
Awesome customer service provided by Chandra at koala living preston. She was professional and friendly at the same time. Totally recommended. Will return again to preston store to buy stuff
1 comment
Customer Care K.Koala Living
Hi Tarun,
We're so glad to hear that! Our friendly staff members just love to help our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
AnnaGreater Melbourne (Inner), VIC
Great products for the home
Got a beautiful vintage print framed for a great price during their Boxing Day sale. Came back and found a long ottoman for the study room also. Quality products at a great price!
1 comment
Customer Care K.Koala Living
Hi Anna,
We're so glad to hear that! We strive to offer a wide range of high quality attractive items at affordable prices so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Perfect and good quality furniture at affordable prices.
Very good quality furniture and good service from the staff.
The company offer delivery services also at affordable prices.
I was very satisfied with the service and the quality of the products.
1 comment
Customer Care K.Koala Living
We're so glad to hear that! We strive to offer a wide range of high quality products at affordable prices so your feedback means a lot to us. We look forward to seeing you in store again soon!
Best Wishes,
The Koala Living Team
Similar opinion? Write a review on ieatwords.com.au!
No 1 furniture store . Awesome quality . Get value for money !
One of the best furniture store ever . Contemporary furniture to my liking . Always, end up buying here, despite surfing hundreds of stores .
Unique furniture with excellent quality and long lasting stuff.
1 comment
Customer Care K.Koala Living
Hi Hardest,
We're so glad to hear that! We strive to offer a wide range of contemporary and unique high quality products so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Giang N.Greater Melbourne (Metropolitan), VIC
Very attentive and friendly staff and service
Very attentive and friendly staff and service and price is reasonable. I love their paintings and demonstrations in the store. We will consider to come back again for our next shopping.
1 comment
Customer Care K.Koala Living
Hi Giang,
We're so glad to hear that! We take pride in looking after our customers and we strive to offer a wide range of attractive products so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC compares to other Furniture Shops
Know better, choose better.
larsa a.Greater Melbourne (Inner), VIC
Perfect store
Easy to navigate through store with help of stuff members.Very accurate reasonable price, quality furniture, elegant furniture. Customer Service is amazing they help you alot. Very satisfied with furniture. Higley recommend
1 comment
Customer Care K.Koala Living
Hi Larsa,
We're so glad to hear that! We take pride in looking after our customers and we strive to offer a wide range of attractive products at affordable prices so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
NatalieMelbourne
- 4 reviews
Amazing service
Amazing service today! Received amazing service from Chandra today! Just brought an armchair and got a great discount! Thanks again to everyone will be coming back again in the future
1 comment
Customer Care K.Koala Living
Hi Natalie,
We're so glad to hear that! We take pride in looking after our customers and we strive to offer a wide range of attractive products at affordable prices so your feedback means a lot to us... Read more
. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
This is great
The store is easy to navigate with various products. The products are in good quality and reasonable price. The staff member who served me there is very nice, she introduced us with patience. The environment is good too.
1 comment
Customer Care K.Koala Living
Hi Steph,
We're so glad to hear that! We put a lot of effort into visual merchandising and we endeavour to offer a wide range of high quality products at affordable prices so your feedback means a lo... Read more
t to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
excellent service and good products design and quality
very easy to find the store
happy about the chairs and had good experience with koala living before
good quality and good variety of products with great design and color choice
easy to assemble
1 comment
Customer Care K.Koala Living
Hi Tim,
We're so glad to hear that! We take pride in looking after our customers and we strive to offer a wide range of high quality products so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Our latest purchase :)
We were considering buying a new coffee table and mirror and had our eye on the empire mirror and coco glass top coffee table. We took advantage of the blackout sales and also included the set of 2 cosmic st side tables. The girl who served us, Charini, was very informative and helpful and she answered our questions regarding when the eta of our products would happen in an efficient manner.
1 comment
Customer Care K.Koala Living
Hi Nilufer,
We're so glad to hear that! We take pride in looking after our customers and we strive to offer a wide range of attractive products so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Koala Living Showrooms VIC but you can read 2 questions about Koala Living.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer Care K.Koala Living
Hi Ron,
We're so glad to hear that you had a good experience shopping with us! We strive to offer a wide range of unique products and our friendly staff members just love to help our customers so you... Read more
r feedback means a lot to us. We look forward to seeing you in store again soon!