Love my new Lisa couch, but service was fab, couch arrived very timely and the delivery guys were a breeze.

Managed to fit this big couch in our apartment lift and manoeuvred around the tricky doorways!

The first 2 photos are what my sofa looks like after less than 8 months. The third is what it is supposed to look like. This sofa hardly gets used. Lounge Lovers have said there is no fault with the sofa so they will do nothing despite their refund if you are not 100% satisfied claim. Do not buy a sofa from here the quality is terrible. Incredibly disappointed.

I bought a couch from the store for great value. They were very helpful and have followed up multiple times for every detail.

Delivery was on time and hassle-free, they have picked up my old couch as agreed.

Great service overall.

Walked into the store in Fitsroy - pleasant greeting. Had me set up for delivery and ready to go in about 5 mins total. My favourite part was the text message the day before to confirm the delivery time was suitable, and the option to change it if needed. Very convenient and easy! The furniture is nice too.

Ordered an armchair over the phone from the Fitzroy store. They were extremely helpful and accommodating with delivery times. I was able to track the delivery van and new exactly when to expect them. Love the chair! I’ll be back.

We absolutely love our new lounge suite. The custom color we had made suits our home perfectly. The delivery service was professional and it was a great help to have the lounge set up for us. Very happy with our service.

I had a great experience shopping with Lounge Lovers. The sofa I wanted turned to be cheaper than the advertised sale price, which was great. When I got my side home it had an imperfection and Lounge Lovers organised a prompt replacement. Great service all round.

We really liked the store and ordered the products easily. Delivery was really smooth and the team were friendly. Assembly was very straightforward and all parts were provided. We are really happy with the table and chairs

5 out of 5 I would recommend Lounge Lovers. Everything from purchase to delivery has been effortless. Thanks for the prompt delivery & factoring in my school pick up later today.

Found all the staff including customer support to be extremely helpful and understanding. Friendly and accommodating with making changes to orders and helpful with ideas and planning. Highly recommend their quality products

The product is excellent, but the service was EXCEPTIONAL, including providing delivery truck tracking when the product is an hour away. Thoroughly impressed and will definitely purchase more from them in the future.

Delivery was very efficient and guys were very pleasant. The communication with the store re delivery time and pre delivery payment was exceptional the staff in the store were very helpful.

Service was 5 star from start to finish. From ordering fabric samples to visiting the store followed by delivery was faultless. Store staff, delivery guys and personalised delivery updates were all so friendly and happy to help.

I am so happy with my new sofa and coffee table - great quality and super easy to assemble.

Lounge lovers were very easy to deal with and professional in handling the order/delivery. We love our sofa and coffee table, great quality. Delivered within the timeframe and very easy to assemble.
Thank you very much Lounge lovers.

We bought at the Fitzroy store an couch with lounge at a very good price and It fits perfectly in our space, we also got dining chairs, the fabric feels very nice as soft.

We received our couch today and it is just beautiful. The whole Lounge Lovers experience has been excellent from the moment we requested fabric samples through to delivery. I was especially impressed with the warehouse staff who worked so hard to organise delivery within our busy schedule. Also, the driver delivery tracking was an excellent touch.

Store was easy to navigate and lots of different sofa options to choose from. My couch was in stock, on sale and delivered 2 days after purchase! I had assumed I’d be waiting weeks do it was a great surprise!

Excellent Customer Service - Alex in Fitzroy
Amazed that Alex from Fitzroy store responded on a Sunday to all my online queries for the products I wanted to buy now but do not want them delivered until April! So helpful, so patient, knowledgeable and what great service! Really appreciate Alex's approach, attitude and responsiveness. Definitely recommend Loungelovers - I searched lots of other stores but their products came out tops for quality and value for money.