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ShaunabSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Love our your couch
The store was well set out, staff were helpful and there was a wide range of furniture to view and try. Our new Hamlet 3 seater sofa is super comfy and a great additional to our lounge room.
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Review collected in partnership with OZ Design Furniture
- QLD, Helensvale
- Verified customer
Excellent customer service by Jeanette
Moving to Qld from NSW in challenging times so we viewed the product in a NSW store and called the Helensvale store to process the order. Jeanette was excellent, she corresponded, followed up and delivered everything as discussed.
The bed and side tables look beautiful in our home. Thank you OZ Design Helensvale, particularly Jeanette!
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Review collected in partnership with OZ Design Furniture
SmithySouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Beautiful lounge
I had a wonderful and delightful person called Janette from Helensvale who could not help me enough pick a beautiful and comfy lounge. Would highly recommend her and the store to anyone.
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Review collected in partnership with OZ Design Furniture
The reviewer stated that an incentive was offered for this review
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- QLD, Helensvale
- Verified customer
Fabulous friendly helpful staff
shop set up easy to navigate. We were greeted as wandered in but left alone to wander when we needed the time alone. Had been to different shop so knew product available not there. This was no issue as staff readily offered to procure for us
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Review collected in partnership with OZ Design Furniture
BachandMeSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Excellent Value for Money Spent
It was the first time we had walked into an OZ Design store and from the time we walked around the store, paid a deposit on two items of furniture, then walked out of the store and we said "how good that was talking with polite, knowledgeable and friendly staff together with the variety of items on show.
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Jade M.South East Queensland, QLD
- QLD, Helensvale
- Verified customer
Great service, excellent product.
Staff were very helpful and friendly in store. I opted to pick up the lounge and assemble myself, which was very easy to do. The lounge is great quality and looks excellent in my home. I would recommend OZ Design!
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Review collected in partnership with OZ Design Furniture
SharonSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Perfect pieces
The staff were very friendly and helpful. Absolutely thrilled with my new buffet and entertainment unit. They look better than I imagined and fit in perfectly with my new decor.
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Review collected in partnership with OZ Design Furniture
LidiahSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Love Love Love my new piece of furniture.
The store is open and inviting. Easy to walk through and see everything. They carried everything that I had seen on their website....which many stores don't have!
The staff were just amazing. Super friendly and accommodating...sadly not the same service in another OzDesign store.
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Review collected in partnership with OZ Design Furniture
TrumpSouth East Queensland, QLD
- 2 reviews
- QLD, Helensvale
- Verified customer
Great Service
Recently bought a selection of new furniture. Staff were very helpful & my order arrived as promised. All furniture was in perfect condition & I found assembly of a couple of the pieces really easy.
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Review collected in partnership with OZ Design Furniture
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AbbySouth East Queensland, QLD
- 2 reviews
- QLD, Helensvale
- Verified customer
Service with a smile!
We went into the store looking for a table after having checked out a lot of stores first. The store was set out beautifully, with a path around leading us to find a perfect dining table and chairs! We were served by a very friendly lady who helped us from start to finish, even helping us to the car. The store had so many great products (if only we had more money), great service and smiles.
We have found out home furniture store!
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KatrinabSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Great service
Great staff! Went above and beyond the call of duty, very friendly. Loved the furniture that we bought and loved the store. Quick delivery as well. Highly recommend shopping there!
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- QLD, Helensvale
- Verified customer
Our beautiful leather modular suite!
Such fun wandering around the store, we were approached by Natalie H, who asked if she could help. She drew our attention to several lovely lounge suites but the one we settled on was just perfect for us. The pale grey leather was beautiful, with recliner chairs each end. The whole process was a pleasure and now we have a quality piece of furniture on our home. We are so happy!
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HannahbSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Very happy with the service and product
The store presented well and was well laid out. The staff were friendly and happy to accommodate our request for delayed pick-up. We also asked for a discount and they were willing to negotiated a price that we were very happy with. Our main purchased a timber buffet and we were very impressed by the quality of the build. We opted for pick-up from the warehouse and we found this easy to organise.
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Review collected in partnership with OZ Design Furniture
CoRMelbourne
- 4 reviews
- QLD, Helensvale
- Verified customer
don't go there
Issues with delivery of goods. Difficult finding out where sofa bed was. Store didn't want to locate goods at 6 weeks post order. Insisted they find out when sofa bed was to find it had already arrived in Brisbane. Then difficult getting information on delivery date. Not customer friendly approach.
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- QLD, Helensvale
- Verified customer
Cushions
Lovely store and really nice staff
I was disappointed with the price as I looked online and I could have got the cushions I Paid $64:95 for For $49:95
Saving of $30
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Geoff MAU
- QLD, Helensvale
- Verified customer
Fantastic store
We purchased a Entertainment unit and console table. Extremely happy with our purchase. Excellent quality and very reasonable prices. The staff were amazing, very efficient and very happy to help. The delivery was on time. Would highly recommend this store.
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DwaynenSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Awesome Customer Service
Very nice staff on both the sale day and the collection day, great pricing, amazing chairs love it all thanks guys we will be back again to our Helensvale store !
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MareetSouth East Queensland, QLD
- QLD, Helensvale
- Verified customer
Sofa/couch
Friendly staff, not pushy at all, very helpful. Store is easy to navigate, beautiful furniture, nice variety. Prompt delivery.
We purchased a sofa chaise lounge, excellent quality, delivered in packaging but the delivery guys did offer to put the feet on for us. We declined their help and put them on ourselves, but in hindsight it definately would have been helpful to get them to assist as it's quite time consuming.
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JaseSouth East Queensland, QLD
- 6 reviews
- QLD, Helensvale
- Verified customer
WOW - Great furniture and friendly knowledgeable staff
I knew what Table I wanted I just didn’t know where to buy it! I walked into the store and staff asked me what I was looking for, I told her and boom she showed me what they had in store and it was exactly what I wanted. Then I flicked through the catalogue and saw a lot other quality tables, one of which I thought could have rivalled the one in store. After thought I just bought the one I saw in store.
It arrived a week or so later at my house packaged so so well, after opening it up and smelling the wood and feeling the smoothness of the tab...Read more
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Nan
- 2 reviews
- QLD, Helensvale
- Verified customer
Love our new dining furniture
Really impressed with the quality & styles of furniture available.
Nice big showroom to navigate around.
Husband had no trouble assembling bar stools. Delivery men assembled the table legs and most helpful removing packaging as we were told we would have to do so.
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