Marg.Greater Melbourne (Outer), VIC
Amazing delivery contractors!
Just received our Palmero lounge suites today and very happy with them. I wanted to highly praise your delivery contractors Johnothan and Pablo. Friendly efficient tidy and respectful with the couches and our home. Plush are lucky to have them on board.
1 comment
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Maria
- 3 reviews
Excellent technician!
Had issue with recliner. It was a struggle to organise a technician to fix it. When the technician Robert S. finally arrived, he was very professional and friendly. He did a great job!
1 comment
Plush Sofas A.Plush Furniture
Hi Maria, thank you for sharing your Plush experience with us. We are sorry to hear of your initial experience but are glad to hear that our amazing technician had you enjoying your sofa as soon as possible.
Warm regards,
Plush Think Sofas
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Sarah from Apollo BaySouthwest, VIC
- 2 reviews
Great second purchase and buying experience at Preston from Morgan C.
I purchased a plush sofa and two armchairs 10+ years ago and saw that there was a sale on for 50% off. I am moving my current couches up to our beachhouse so needed a new set. From the moment I walked into the Northland store my daughter and I were greeted by Morgan C. Morgan was warm, friendly, knowledgeable, and went above and beyond to help me make the right purchasing decision for my daughter and I. My toddler daughter was also running around the store and Morgan and the other staff were so amazing with her. When I received the confirme...Read more
d quote via email (when I got home after a very sleepy toddler needed her bed!) the process to secure the furniture and pay my Deposit was seamless. I also had a few interactions with Jared A online. He was very quick to come back to make sure I was 100% about my purchase and that I had checked my home measurements etc and was super helpful, especially on a Sunday !!! Was going to go for a cheaper option yesterday, but decided to spend a little bit more today to get the quality of plush. Very happy with my experience, well done to Morgan C and to Jared for your aftercare.1 comment
Plush Sofas A.Plush Furniture
Hi Sarah, Thank you for your glowing review on our Preston and Online Showrooms! It is a pleasure to hear that you are still loving your Plush Sofa and returned for our newest stunning additions. We a... Read more
re glad to hear that not only will your new purchase be a stunning sofa but also transform into many magical worlds waiting to be explored. We look forward to seeing some amazing pictures on our Plush Instagram page! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
kylie333
- 7 reviews
- 2 likes
Fabric Protection
Bought a new couch and it arrived with marks in 4 areas. We took out fabric protection and so they sent a sofa tech Corey. He fixed our marks within 10 minutes. Very informative and helpful. Very different experience from the previous guy Ryan...who was no help at all.
1 comment
Plush Sofas A.Plush Furniture
Hi Kylie, thank you for sharing your feedback! We are disappointed hearing of your previous experience and have passed this on to the team. However, we are glad that you are now enjoying your stunning sofa.
Warm regards,
Plush Think Sofas
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MichaelaGreater Melbourne (Inner), VIC
Seamless
Joel and Jason - thank you for the respect and care you showed for our new couch and our home whilst delivering. Not one glitch was had from your smiling service through to perfect product.
1 comment
Plush Sofas A.Plush Furniture
Hi Michaela, thank you for sharing your seamless experience with us. We are so happy to hear that you have received your beautiful new Plush sofa and look forward to passing on your kind words to the team.
Warm regards,
Plush Think Sofas
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DaleVictoria
- 3 reviews
- 1 like
Perfect in every way
A big pat on the back to Ben, exemplary customer service and product knowledge, and so patient while I made my decision, I am thrilled with my Sofas, pure luxury
Thanks Ben!
1 comment
Plush Sofas A.Plush Furniture
Hi Dale, thank you for sharing on your perfect experience with our Preston Showroom. It is wonderful to hear the words exemplary and perfect associated with your Plush service and that you are enjoyin... Read more
g your luxurious new additions. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Love my snuggle chair - its perfect !
Very satisfied with the store and the help given by Ben, plenty to choose from and the ability to take home decent sized fabric samples was brilliant . Extremley happy with my purchasr .
1 comment
Plush Sofas A.Plush Furniture
Hi Sheri, we appreciate hearing of your wonderful experience at our Preston Showroom. It is great to hear of Ben's assistance throughout your sofa selection process and that our samples assisted in ch... Read more
oosing your cover. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
John SusyGreater Melbourne (Metropolitan), VIC
Customer service
The staff at Plush Furniture in Preston were amazing, especially Maree who gave us great service and advice. We purchased two sofas, a 2 1/2 and 3 seater Brentwood incliner sofas which we love.
Rob and Sam delivered our sofas on time and with great skill and care and politeness, they were fantastic This is the second purchase we have made from Plush Furniture in Preston and on both occassions Maree has always given great service which is why we returned when looking for new sofas.
We have no hesitation in recommending Plush furniture in Preston.
John & Susy
Gowanbrae Victoria
1 comment
Plush Sofas A.Plush Furniture
Hi John, thank you for taking the time to share on your recent visit to our Preston Showroom. We are always really appreciative to hear that you have returned to purchase your next Plush Sofa. We will... Read more
pass on your kind words to the team and look forward to your third Plush Sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
M BeasleyGreater Melbourne (Metropolitan), VIC
- Verified customer
Awesome couch
Tried to shop around yet once I saw my perfect couch at Plush no others came close. Couch was custom made in exactly the time Plush estimated and delivery guys Joel and Jason were both very pleasant and efficient. Very happy
1 comment
Plush Sofas A.Plush Furniture
Hi there, thank you for sharing on your awesome experience with Plush. We are so pleased to read of the great service you received in our Preston Showroom and upon delivery and that you are now enjoyi... Read more
ng your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Fantastic experience
Great service from Plush from the initial customer service in store to the fantastic delivery of the couch. Jonathon and Pablo who delivered the couch were excellent. On time, professional and very helpful. Nothing was too much trouble.
1 comment
Plush Sofas A.Plush Furniture
Hi Liz, we are so pleased to read of the fantastic service you received from our Plush Preston Showroom. It is wonderful to hear that you are now enjoying your beautiful new sofa which we hope you en... Read more
joy and we look forward to your next visit. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
bfrazGreater Melbourne (Metropolitan), VIC
Fabulous service
We are thrilled with our new comfy couch! In-store service was great, and delivery fabulous. Joel and Jason were on time, quick and friendly. I was kept up to date with their ETA which I really appreciated!
1 comment
Plush Sofas A.Plush Furniture
Hi there, thank you for taking the time to leave such kind words on your feedback. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forw... Read more
ard to your next visit. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
SueGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great Experience
The sales staff were very helpful and our delivery staff, Joel and Jason, were very efficient and quickly put our sofa in place. Love the fact that the feet are put on, including floor protectors, and the rubbish is removed. Excellent service!
1 comment
Plush Sofas A.Plush Furniture
Hi Sue, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the great service you received both in the Showroom and upon delivery and that you are now enjoying ... Read more
your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Thanks Plush
Great service from Maree at Northland and our couch arrived ahead of schedule! Danny and Sid delivered our sectional and set it up in no time. They were great to deal with too.
1 comment
Plush Sofas A.Plush Furniture
Hi Fabian, we are so happy to hear of your feedback on our Plush Preston Showroom. It is great to hear that you have received your new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
DanGreater Melbourne (Inner), VIC
- Verified customer
Fantastic and IMPECCABLE CUSTOMER SERVICE from Tanya @ Preston
I have now bought two couches from Plush in Preston and the sole reason is due to Tanya that works there. Her people skills are fantastic, she is patient and knows when to offer advice/suggestions. I have recommended Plush to many people and told them they MUST deal with Tanya in Preston. Cannot speak more highly of her and the service she has provided me on both occasions.
1 comment
Plush Sofas A.Plush Furniture
Hi Dan, we are so happy to hear of the impeccable customer service you received from our Plush Preston Showroom. Thank you for taking the time to leave these kind words which we are sure will brighten her day.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Great easy experience
Great communication from Joel and Jason, they gave me a 3 hr window the day before then let me know they were 20min away. Super easy installation and took all the packaging. Couldn’t ask for better service
1 comment
Plush Sofas A.Plush Furniture
Hi there, thank you for taking the time to share on your Plush experience. We are so happy to hear that our delivery team couldn't give better service and we hope you enjoy your beautiful new sofa.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Happy customerGreater Melbourne (Metropolitan), VIC
- 2 reviews
Very happy
Visited the Preston store during a 50% off sale and found the salesman to be helpful and not pushy at all. Gave me all the info and space I needed to make a decision. They had a wide range of fabrics and sofa styles. I’m very happy with my new two seater Boulevard electric recliner, while it’s a recliner it still has a modern look to it and even has an electric headrest. Joel and Jason delivered my new sofa on time and with 10 minutes notice. Very timely. Lovely service and friendly guys. Placed it in position and took away the packing. I could not be happier !
1 comment
Plush Sofas A.Plush Furniture
Hi there, thank you for taking the time to leave your valuable feedback. We are so pleased to read of the great service you received in our Plush Preston Showroom and upon delivery and that you are no... Read more
w enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Fantastic lounge suite
Service in store was excellent. Delivery was on time and the delivery guys were terrific took all the wrapping away. Well worth the wait but we knew that beforehand so all good.
1 comment
Plush Sofas A.Plush Furniture
Hi Chief, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Excellent delivery service
Great delivery service today from Danny and Anthony, punctual, polite, efficient and very helpful putting our sofa together. Much appreciated!
1 comment
Plush Sofas A.Plush Furniture
Hi Tristan, thank you for sharing of your experience with Plush. We are delighted to hear of the excellent service from our punctual, polite, efficient and very helpful delivery team. We hope you are ... Read more
enjoying your beautiful new sofa and we look forward to sharing your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Wendy
- 2 reviews
Absolutely fabulous
Easy to navigate store. Lots of different styles to choose from.Good quality and workmanship .Second time around for us.Same store.
3 comments
Plush Sofas A.Plush Furniture
Hi Wendy, we are always pleased to hear from a returning customer. We are glad to hear that from over 100,000 combinations of style, configuration and covers you found your perfect fit. We look forwar... Read more
d to your next visit and hope that you will become a Plushie for life. Many Thanks! Warm regards, Plush Think SofasI tried to mention Jason and Joel the delivery guys were just great but the message got mucked up.
Plush Sofas A.Plush Furniture
Hi Wendy, thank you for clarifying who the review was for. We will definitely be sure to pass this on and we are sure this will make their day.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Mark PMelbourne
- Verified customer
Second time purchasing from Plush
Best experience. Have purchased second time from Preston store, was well taken care of by Robert and Marie, delivered on time by Joel and Jason who delivered and setup the sofa upstairs without any trouble. Thankyou.
1 comment
Plush Sofas A.Plush Furniture
Hi Mark, it is wonderful to read of the service you received at our Plush Preston Showroom. We are so pleased to hear Robert and Maree were able to assist you through your sofa selection process and t... Read more
hat the delivery team were helpful. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Tinaasked
Hi is there a cleaning kit available to my leather couch?
1 answer
Plush Sofas A.Plush Furniture
Hi Tina,
All showrooms have our recommended cleaning products available to purchase, they will also be able to advise which product is suitable for your leather.
Warm regards
Plush
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Plush Sofas A.Plush Furniture
Hi Marg, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas