??!

Reviews

4.6

222 reviews
5
(165)
4
(40)
3
(3)
2
(5)
1
(9)
  • Build Stage
    • Post-Construction (27)
    • Mid-Construction (12)
    • Pre-Construction (11)
  • Customer Service
    4.4 (43)
  • Site Admin
    4.3 (35)
  • Timeliness
    4.5 (35)
  • Structural Integrity
    4.6 (27)
  • Plumbing & Waterproofing
    4.4 (23)
  • Electrical & Lighting
    4.0 (25)
  • Flooring
    4.5 (21)
  • Transparency
    4.3 (37)
Previous
Next

Reviewer Photos & Videos

  • More
Kildare W.

Kildare W.South East Queensland, QLD

  • 2 reviews
  • 3 likes

The build is overall good, Customer Service needs Work!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2018
See all answers
1 comment
Simonds
Simonds H.Simonds
Henry

HenrySouth East Queensland, QLD

Excellent Builder!

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
Construction End DateAugust 2022
See all answers
3 comments
Simonds
Simonds H.Simonds

Hi Henry, thanks for your feedback and trusting Simonds with your first home build! We'd love to share your feedback with the relevant team if possible, would you be able to please share your build number. Thanks, The Simonds Team.

Henry
Henry

Hi, Its Q3747

Simonds
Simonds H.Simonds

Thanks Henry, confirming we have passed this feedback on.



Richy8888

Richy8888South East Queensland, QLD

Happy in my new home.

published
Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Build StagePost-Construction
Construction End DateMay 2022
See all answers
3 comments
Simonds
Simonds H.Simonds

Hi Richard, thanks for your great feedback on your build with Simonds. We'd love to share this with the relevant team if possible. Would you be able to share your build number? Thanks, The Simonds Team

Richy8888
Richy8888

Q3725

Simonds
Simonds H.Simonds

Thanks Richard, confirming we have sent this onto the team.

Home Builders

Find out how Simonds QLD, Loganholme compares to other Home Builders

Know better, choose better.

Compare all
Michael French

Michael FrenchSouth East Queensland, QLD

Fastest Build in the Estate

published

This is our first build as we normally renovate, however once we got past the planning and approval stage Simmonds have hit the ground running. From what we have seen so far the quality has been great. Due to our large block the Supervisor allowed us to work on the block around the house while it was getting built. We are currently on track to be one of the quickest builds in the estate and Simmonds have still managed to maintain quality.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StageMid-Construction
Construction End DateJune 2022
See all answers
3 comments
Simonds
Simonds H.Simonds

Hi Michael, thanks for trusting Simonds to complete your first home build! We'd love to share your positive feedback with the team if possible, are you able to share your job number? Thanks, the Simonds team

Michael French
Michael French

Q3717

Simonds
Simonds H.Simonds

Thanks Michael, confirming this has been sent onto the team.

Mark O.

Mark O.South East Queensland, QLD

Grade A customer service!!!

published

My experience with the display house in helensvale with sebastian was amazing he helped me with re designing of the house., when i was finished with him, he constantly updates me and checks if i need something more and if i have any problems not hesitate to call him and just awesome service.
Had a wonderful experience with my gallery, the staff was so helpful,
Maria fixing all my papers and submitting it to council even though i am still waiting for my approval from my bank so that nothings going to be delayed. There always available anytime i need something to change and add,
Over all happy and will recommend....

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Mark, thanks for the feedback! Great to hear about your positive experience with Simonds!

DeepakDamera

DeepakDameraSouth East Queensland, QLD

Great Builder, lived up to the expectations!

published

This is our first build and we were definitely nervous getting into the process. But right from the initial discussions to the current pre handover phase, it's been an absolute pleasure working with Simonds homes. Customer is their highest priority. Our CRC Maria Loranzo has done a fantastic job coordinating the whole time. I wanted a change in my design very late in the build and they came up with a good solution which made us happy. The build is nearing completion and so far the build looks good. Very excited for handover soon. The build time super impressive so far. Good job Simonds team. I would recommend them to anyone for a smooth, stress-free home building.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
See all answers
3 comments
Simonds
Simonds H.Simonds

Hi Deepak, thanks for the feedback and fantastic to hear you've had such a positive experience building with Simonds. We'd love to share your feedbakc with the relevant teams, would it be possible for you to share you job number for the build?

DeepakDamera
DeepakDamera
Simonds
Simonds H.Simonds

Thank you Deepak, we'll pass this onto the team.

Kiranjeet Singh

Kiranjeet SinghSouth East Queensland, QLD

Couldn’t ask for more!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Kiranjeet, that's great to hear you had such a positive experience building with Simonds and the Queensland team. We'd love to share your feedback with the relevant team. Are you able to share your job number for the build?

Johnny

JohnnySouth East Queensland, QLD

Excellent work from Simonds QLD

published

We have chosen Simonds QLD to build our first home and it has been the best experience. Amazing work right from the very first step into the show room until construction begun, everything were taken care of and excellent communication for each every steps building plan, fit out selections, council and covenant approvals, construction begun. Special thanks to Carol Lok (new home consultant) and Jessica Thurlow (customer relationship coordinator) making my first house building so smoothly. What an excellent and worry-free journey, knowing that the house is taken care by the very best team from Simonds QLD. We look forward for the house to complete in November and would recommend to anyone in the market for a great build.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
Construction End DateNovember 2022
See all answers
2 comments
Simonds
Simonds H.Simonds
Johnny
Johnny

Q4046

Great Job

published

Simonds team always done a good Job, build the house are very quick. Our Customer Relationship Co-ordinator Jessica and building supervisor Russell did a great job. We were told be everybody how hard it would be building a home, let me tell you Simonds made it an absolute pleasure

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Jay, thanks for the feedback! Great to hear that Simonds has helped provide a smooth home build process for you. We would love to share the feedback with the team if possible. Are you able to share the job number for your build?

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Simonds QLD, Loganholme compares to other Home Builders

Know better, choose better.

Compare all
Tony

TonySouth East Queensland, QLD

Fantastic work from QLD Simonds Team

published

From start to finish working with the Simond's team has been excellent. From the first time we visited a show home, through to moving in to our new home the Simond's team have done a great job. Our Customer Relationship Co-ordinator Jess and building supervisor Troy did a great job. Job was completed on time and on budget.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
See all answers
1 comment
Simonds
Simonds H.Simonds
Andy Gibson

Andy GibsonSouth East Queensland, QLD

Great customer service and a fantastic experience

published

We have recently moved into our dream home designed and built by Simonds homes. Our overall experience has been fantastic with dealing with Simonds and especially our Customer Relationship Coordinator Erin Powell. From start to finish Erin made us feel comfortable and informed about our choices and during the whole process was the main reason it was a great experience for us - genuine thanks for your effort Erin.

In addition our construction manager Troy Porter was excelent and delivered a fantastic product well ahead of the contracted date, we couldn't be happier with the workmanship, the quality or the journey we went on with Simonds.

Great job Simonds and thank you :)

  • +1
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2022
See all answers
3 comments
Simonds
Simonds H.Simonds

Hi Andy, thanks for the feedback and that's fantastic to hear you're in your new home! We'd love to pass on your feedback to the relevant team, are you able to share your job number? Thanks, the Simonds team.

Andy Gibson
Andy Gibson

Q3719

Simonds
Simonds H.Simonds

Thanks for this Andy, confirming we have passed that feedback through.

A good news story

published

We are over the moon with the treatment we received by all the people we dealt with at Simonds Homes, Chris Faranda the salesperson helped tailor our home perfectly, Maria Lozano our customer Service lady keep her finger on the pulse, Jared Hargreaves also completed the house on time and as per the plans, the girls in Gallery helped make our home the beautiful home that it is Thanks Jesse,Kelly and,Jazmin made all the difference to the end product. We were told be everybody how hard it would be building a home, let me tell you Simonds made it an absolute pleasure

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2022
See all answers
3 comments
Simonds
Simonds H.Simonds

Hi Nick, Thanks for the feedback and that's great to hear you had such a positive experience building with Simonds! We would love to pass your feedback onto the relevant team, are you able to share your job number? Thanks, The Simonds Team.

Nick k
Nick k

Q3865

Simonds
Simonds H.Simonds

Thanks for this Nick, confirming we have passed this through to the team.

George

GeorgeSouth East Queensland, QLD

So far it's been outstanding.

published

From my initial walk in at a display center to now only days from construction, the journey so far has been smooth and rewarding. The team out at Loganholme have made the process of building a new home easy and have kept me up to date with every aspect of design and pre-construction; no request is to hard in trying to achieve the look and feel of what I want.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateNovember 2022
See all answers
3 comments
Simonds
Simonds H.Simonds
George
George

Sure can :)
1574/19
Cheers

Simonds
Simonds H.Simonds

Brilliant, thanks George, confirming we've passed this through to the team.

Dani O

Dani OSouth East Queensland, QLD

Amazing Experience!

published

Being first home owners the entire process of building our first home seemed so overwhelming however, with the help of the staff at Simonds everything was broken down for us and each step explained. All the staff that we have interacted with at Simonds have been accommodating and gone above and beyond to meet deadlines and ensure that we are happy. From our sales consultant Jo Mathers to our Customer Relationship coordinator Maria Lozano, we have had nothing but professionalism and friendly customer service. We would have no hesitation in recommending Simonds, we can’t thank you enough!

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
Simonds
Simonds H.Simonds
Shweta

ShwetaSouth East Queensland, QLD

  • 4 reviews

If in doubt, Choose Simonds !!

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateDecember 2022
See all answers
3 comments
Simonds
Simonds H.Simonds
Shweta
Shweta

Q4062 if that is what you mean by Job number. I have also given my building application number on the top of the review.

Simonds
Simonds H.Simonds

Thanks Shweta, confirming we have passed this onto the team! Thanks.

Home Builders

Find out how Simonds QLD, Loganholme compares to other Home Builders

Know better, choose better.

Compare all
Lisa

LisaSouth East Queensland, QLD

Excellent Customer Service!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateSeptember 2022
See all answers
1 comment
Simonds
Simonds H.Simonds
Heidi R.

Heidi R.South East Queensland, QLD

  • 2 reviews

excellent service

published

we're first home owners, we decided to go with simonds as we found the display home in helensvale what we were looking for and then we began choosing everything which is great the feeling of creating a home that suits us. we then decided to change the colours and electrical work again but maria helped us organise this and the 2nd time we were very happy with it, maria has helped us out alot reminding us with appointments and helping us.
Overall, it has been a great exciting journey for us and looking forward to the building process i'm sure it will be just as a smooth ride as the pre-build.

Customer Service
Transparency
Timeliness
Structural Integrity
Build StagePre-Construction
See all answers
5 comments
Simonds
Simonds HomesSimonds

Thanks so much for your positive feedback Heidi, we hope you continue to enjoy the experience as you build your first home. So we can pass your kind words onto the team are you able to supply your client number?
Regards,
Simonds.

Heidi R.
Heidi R.

Build number -192239
It’s been a pleasure building with Simonds.

Simonds
Simonds H.Simonds

Hi Heidi, just want to check if that is your build number as it was not recognised by the team as it should only contain 5 digits. Alternatively, if you let us know your last name that should help us recognise your build. Thanks.

Clyvz

ClyvzSouth East Queensland, QLD

Pre-build experience is great!!!

published
Customer Service
Timeliness
Build StagePre-Construction
Construction End DateOctober 2022
See all answers
3 comments
Simonds
Simonds H.Simonds

Hi there,
Thanks so much for the positive feedback! To make sure we can accurately pass this on to Chris Faranda, Maria Lozano, Jesse, Bryden, Jazmin and the rest of the team are you able to send over your client number?
Regards,
the Simonds Team

Clyvz
Clyvz

Q3998. Thanks Matt!

Simonds
Simonds H.Simonds

Not a problem!

Karina

KarinaSouth East Queensland, QLD

Perfect home!!

published

Lyn and Jarred made building a home a walk in the park. They were supportive and walked me through every stage of building my house. The workmanship and quality was outstanding and I would definitely build with them again.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Karina,
Great to hear you had such a positive experience building with Simonds! We'd love to pass your feedback through to the relevant team if you are able to share your job number if possible.
Regards,
The Simonds Team

Emily

EmilySouth East Queensland, QLD

$70k building bonanza

published
Build StagePre-Construction
1 comment
Simonds
Simonds H.Simonds

Hi Emily,
We're so glad that you were happy with your initial process, and congratulations on your winning the Building Bonanza! Keep us updated as your build progresses, and best wishes as your new home progresses.
Regards,
Simonds Homes

Page 2 of 12
See all Simonds reviews

Questions & Answers

Sorry, there are no questions about Simonds QLD, Loganholme but you can read 189 questions about Simonds.

Get an answer from our members and Simonds representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.