We received excellent customer service and advice from Yogi at the Marion store when buying a new bed recently. And the delivery and installation service from Alex was equally good.

Great service and advice from Marion store. Quick and easy service. Delivery was spot on. Delivery guys were efficient and friendly. Overall a super smooth purchase. Would definitely recommend Snooze.

Ten points to the delivery guys who delivered my new mattress and picked up my old one. I didnt have to lift a finger! They were happy and helpful! Good jobs guys!

I needed to purchase a bed in quite a hurry for an unexpected situation and the help I received was exceptional. Staff were very friendly and did all they could to assist me. One very happy customer.

Very easy experience. Great choice. Loved the bed that scanned your sleep style. Yogi directed us to the beds that would suit us best with varying prices. Not just the most expensive. He told us where the beds were made i.e. SA, UK, Germany. We chose SA!

We were extremely satisfied at the outstanding customer service of Jordie at Marion. She was unbiased and attentive, listening to our needs and working to our budget. It is not often that my partner and I compliment exceptional customer service but we were beyond impressed by her service. Jordie showed exceptional product knowledge and added personal touches which was very helpful. Snooze provided ease of communication, even the delivery guys were extremely helpful and prompt. Thank you so much to Jordie and the team!

My wife and I walked into Snooze at Mile End in search of a mattress. We met Mary Ann and she was very helpful and explained the different styles of mattresses. We did a mattress test according to our bodies and were shown different mattresses according to our liking. She offered great advice and service. I would highly recommend the store for friendly customer service and in particular to Mary Ann. Thank you!!

I was nervous about buying a new bed but the staff at Snooze were so knowledgable (sorry I forget the girls name) but she guided me to the perfect bed and I love it .

We are genuinely appreciative of our experience with Snooze. We felt they were very fair in dealing and delivered on time as agreed. The lads that assembled the bed were two of the best, friendly and competant . Thanks Snooze we enjoyed our first nights sleep in the new bed. So good and comfortable.
Dennis & Jan

Most outstanding customer service from Georgia at Marion & perfect quality KS Madison Grand Mattress with Venus Button Diamond Pleat Headboard - its amazing and we are thrilled with our choice thankyou!!

Just had great in-store experience with Tony at Mile End. Brilliant product knowledge, not pushy and helped us find mattress to suit budget and back support needs. Is arranging swift delivery from an interstate store to our new address. Thanks Tony! Bill

We found a similar product at Snooze and got the service and price we were seeking
The delivery came on time
Only negative was we unpacked amd had loads of cardboard and boxes to dispose of

After visiting other bedding stores we received superior customer service from "Laine" that stood out from the pack. She made us feel comfortable to make our 1st shopping experience hassle free. My daughter loves her bed! We will be back!