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90 listings
International AirlinesAir China
Latest review: No body responds on phone calls, not accepting credit/depot cards, app doesn’t work, they won’t let me to keep the keep my tickets with “ open date”.. worth customer service, almost impossible t
- Review Summary
- Transparency 4.0 (1)
- In-Flight Service 4.0 (2)
- In-Flight Entertainment 4.0 (2)
- Food3.0 (2)
- Seat Room3.5 (2)
- Value for Money3.0 (2)
International AirlinesGaruda Indonesia
Latest review: Booked to fly in May this year. Multiple flights to get to Rote Island. After booking and the onset of COVID-19 they changed their booking terms and claiming to refuse to refund flights and offer a
- Review Summary
- Transparency 1.6 (18)
- In-Flight Service 2.2 (20)
- In-Flight Entertainment 1.6 (17)
- Food1.6 (17)
- Seat Room1.9 (17)
- Value for Money1.4 (22)
- Wi-Fi3.0 (1)
International AirlinesCebu Pacific Air
Latest review: When all flights were cancelled because of this virus, and not hearing any word about my flight I tried to contact Cebu Pacific for information but could I get through to them..."No!" They had no
- Review Summary
- Transparency 1.8 (12)
- In-Flight Service 2.3 (10)
- In-Flight Entertainment 1.8 (4)
- Food2.3 (6)
- Seat Room2.3 (9)
- Value for Money2.7 (12)
- Wi-Fi1.0 (1)
International AirlinesMalaysia Airlines
Latest review: Things have only become worse for the airlines - their services and quality have been cut further..... I would recommend that you try to avoid using the airline if you can. Malaysia Airlines simply
- Review Summary
- Transparency 1.6 (40)
- In-Flight Service 2.2 (38)
- In-Flight Entertainment 2.3 (36)
- Food1.8 (38)
- Seat Room2.4 (38)
- Value for Money1.8 (46)
- Wi-Fi1.4 (8)
Domestic Airlines and International AirlinesTiger Airways · includes 2 listings
Latest review: Tiger cancelled my flight and gave me a "credit" to virgin. A different airline, without my consent for a flight they cancelled. This is theft and then I got a smartbutt from "customer service"
- Review Summary
- Transparency 1.5 (116)
- In-Flight Service 1.8 (76)
- In-Flight Entertainment 1.1 (37)
- Food1.2 (39)
- Seat Room1.8 (90)
- Value for Money1.6 (142)
- Wi-Fi1.1 (9)
International AirlinesChina Eastern Airlines
Latest review: Booking process through qantas frequent flyers but rang China Eastern for my seats they were so helpful and organised the best seats for a solo traveler.My flight Was very long Melbourne - Toronto
- Review Summary
- Transparency 2.6 (7)
- In-Flight Service 2.4 (12)
- In-Flight Entertainment 2.4 (10)
- Food2.3 (12)
- Seat Room2.6 (11)
- Value for Money2.5 (11)
International AirlinesAir Canada
Latest review: They are one of the best flight I I ever experienced. In the whitest time with Covid-19, I didn’t even have to call them. They did all the job for me and sent me email to confirm flight. They have t
- Review Summary
- Transparency 1.8 (16)
- In-Flight Service 2.3 (11)
- In-Flight Entertainment 2.8 (10)
- Food2.3 (8)
- Seat Room2.1 (11)
- Value for Money1.9 (15)
- Wi-Fi2.7 (3)
International AirlinesPhilippine Airlines
Latest review: I have been contacting PAL for days and all I get is the hold music. I tried contacting the Sydney office and there is no answer as well. I will never fly with PAL again because of this. They should
- Review Summary
- Transparency 1.6 (19)
- In-Flight Service 2.9 (13)
- In-Flight Entertainment 2.8 (13)
- Food2.8 (13)
- Seat Room2.5 (14)
- Value for Money2.0 (21)
- Wi-Fi1.0 (3)
International AirlinesEtihad Airways
Latest review: had a return ticket from Melbourne to Scotland booked ($1500 AUD).. after arriving in Scotland, Etihad cancelled the flights and went raid silent. did not offer an alternative way back home, let me
- Review Summary
- Transparency 1.6 (45)
- In-Flight Service 2.2 (35)
- In-Flight Entertainment 2.6 (31)
- Food2.1 (33)
- Seat Room2.4 (35)
- Value for Money1.6 (57)
- Wi-Fi1.0 (7)
International AirlinesScoot
Latest review: I had a booking for my partner traveling Manila to Perth on 20/03/20. The ticket was purchased via Cebu and included the scoot flight from Singapore to Perth. The Cebu flight was canceled from Manila
- Review Summary
- Transparency 1.2 (43)
- In-Flight Service 1.8 (32)
- In-Flight Entertainment 1.1 (16)
- Food1.6 (25)
- Seat Room1.9 (37)
- Value for Money1.6 (51)
- Wi-Fi1.2 (11)
International AirlinesAir Asia
Latest review: We also have been trying to get in touch with AirAsia re the same thing as we have bookings for the same time frame also. Talking to Ava will only give simple answer. Come on AirAsia at least give us
- Review Summary
- Transparency 1.5 (64)
- In-Flight Service 1.6 (49)
- In-Flight Entertainment 1.2 (32)
- Food1.7 (38)
- Seat Room1.7 (51)
- Value for Money1.6 (70)
- Wi-Fi1.1 (8)
International AirlinesMalindo Air
Latest review: I was notified on Mar 11 that our September flights to Bali had been cancelled by the airline. They note that we have to go online to request a refund, which would be processed within 30 days. I
- Review Summary
- Transparency 1.6 (35)
- In-Flight Service 2.1 (28)
- In-Flight Entertainment 2.1 (23)
- Food2.0 (25)
- Seat Room2.5 (27)
- Value for Money1.9 (39)
- Wi-Fi1.0 (5)
International AirlinesSriLankan Airlines
Latest review: It is one of the worst flights. You can ever go on. Crappy horrible food They have the worst Disability Services where they do not provide it at all. And the airline management is one of the worst. I
- Review Summary
- Transparency 1.7 (6)
- In-Flight Service 2.7 (6)
- In-Flight Entertainment 2.7 (6)
- Food2.0 (6)
- Seat Room2.3 (6)
- Value for Money2.1 (7)
- Wi-Fi1.0 (1)
International AirlinesLufthansa
Latest review: We live in Australia and had booked a trip to Europe via Qantas. Thanks to this COVID disaster, our entire trip had to be cancelled. We had separately booked flights from London to Germany with
- Review Summary
- Transparency 1.4 (9)
- In-Flight Service 2.4 (5)
- In-Flight Entertainment 2.8 (5)
- Food2.2 (5)
- Seat Room3.0 (5)
- Value for Money1.8 (8)
- Wi-Fi1.0 (1)
Domestic AirlinesAirNorth
Latest review: Air North sucks. I used to fly back and forth Nhulunbuy/Darwin with them until about a year ago. No complaints about the pilots, cabin crew or planes - but the customer service staff (Darwin) and
- Review Summary
- Transparency 2.0 (1)
- In-Flight Service 2.0 (1)
- Food1.0 (1)
- Seat Room1.0 (1)
- Value for Money1.0 (1)
International AirlinesFiji Airways
Latest review: Both flights too and from where close to on time, but Ive never experienced flights like these. The seats are so close together you cannot move an inch or even move you legs. The plane was old the
- Review Summary
- Transparency 1.5 (6)
- In-Flight Service 2.0 (6)
- In-Flight Entertainment 1.3 (6)
- Food1.3 (6)
- Seat Room1.7 (6)
- Value for Money1.5 (6)
- Wi-Fi1.0 (1)
Domestic Airlines and International AirlinesJetstar · includes 2 listings
Latest review: I have flown interstate several times and overseas about five times with Jetstar. Up until recently not ONE single complaint, I know hard to believe - But true. Their onboard hot chocolate and
- Review Summary
- Transparency 1.4 (474)
- In-Flight Service 1.7 (404)
- In-Flight Entertainment 1.3 (249)
- Food1.4 (262)
- Seat Room1.7 (446)
- Value for Money1.5 (598)
- Wi-Fi1.1 (68)
International AirlinesKLM Royal Dutch Airlines
Latest review: On my way back from Indonesia to Europe, Our main flight to Amsterdam was slightly delayed. If I was on time for checking in (Amsterdam~Cork), my checked luggages were not. Rather than letting me
- Review Summary
- Transparency 1.7 (3)
- In-Flight Service 1.3 (3)
- In-Flight Entertainment 3.0 (2)
- Food3.0 (2)
- Seat Room2.3 (3)
- Value for Money2.3 (4)
- Wi-Fi1.0 (1)
International AirlinesSilk Air
Latest review: My husband and I flew from Phuket to Singapore on Sunday 23rd June. While waiting for our flight the weather was extremely wet. My question and complaint is "where did you store my luggage before the
- Review Summary
- In-Flight Service 3.7 (3)
- In-Flight Entertainment 2.0 (2)
- Food3.0 (3)
- Seat Room4.0 (3)
- Value for Money3.5 (2)
International AirlinesAmerican Airlines
Latest review: We have been let down previously by American Airlines but thought we would try them again for domestic USA flights on a visit involving multiple other domestic flights followed by an international
- Review Summary
- Transparency 1.5 (4)
- In-Flight Service 2.0 (3)
- In-Flight Entertainment 2.0 (2)
- Food1.7 (3)
- Seat Room1.0 (3)
- Value for Money1.0 (4)