Archer Gas Log Fires Questions & Answers (page 2 of 6)

I have a Model FS100 installed 2/6/07 this unit has been working well up to a couple of weeks ago when the front burning would not light so we were using the rear burning and then last night it was switched off in the normal manner and today would not light at all . fan running on slow and the front trying to light by flashing on front of the panel but no glow power switched off and left awaiting advice.
Regards
Craig

Hi I have an archer gas log fire is700 built 4/5/2016, the convection fan spins very slow but no fan lights are illuminated when both burners are on

Change Fahrenheit to Celsius on the remote

Hi, I have an older free standing Archer model (possibly FS100). Last winter we had renovations to build a new deck in the area behind the wall where the heater is located and we changed the fluing from a straight through the wall arrangement to a through the ceiling arrangement. The ceilings are quite high (no cavity) and the flue is close to the 5.1m limit.

We also had a new water pump installed in the humidifier unit at about the same time.

The heater seemed to operate effectively for a couple of months including the pump as we routinely heard the hiss as water was pumped to the evaporation plate. However, one evening when turning the heater off I found a significant pool of water on the floor. Unfortunately we can't recall whether we heard the hiss of water from the humidifier that evening as after a while these types of noises become part of the background and while you might notice them happening you rarely notice that they aren't happening.

Is it likely that the problem has been caused by a failure of the humidifier pump or could there also be complications with the flue? There is one clear difference with our flue installation - due to the lack of a ceiling cavity there isn't a "bend" of the flue in the ceiling cavity using two 45 degree joins as per the installation instructions.

We live on the south coast of NSW and there is no authorised rep in the area, nor will any gas heater company look at the heater. Keen to see if we can get this fixed as it has been a very good heater and replacement cost is significant. If you know of anyone in the Nowra area that can assist I would be grateful.

Hi Guys we've had our FSP100 for some time and happy with it...this season the fan speed seems as its stuck on one speed...whereas last season I could "hear" it kick into the high speed mode, any suggestions?

The fan only runs on high speed even though the heater is set on low, the front burner has been running all day but fan will not vary speed, runs flat out.
Can you help? Barry

I bought Archer Gas Log Fire FSP 100 5 years ago,so far everything was fine,but recently the back burner has stopped working the front burner is fine.I tried to reset but nothing changed, what's the cause.Mark.

How to clean convection fan on fs 100 archer heater

Front burner almost went out (small blue flame near the jets only), back burner flame was different (solid orange, no flickering) & strong chemical smell coming from it. Now that it’s cold, the glass is completely cover in thick black soot. Have cleaned glass, logs have not moved & we are not out of gas.

Our unit has a remote and red button which we use all the time. Lately when the front flame is on the fan continiously switches between low and med or med off then med on again. Can you please reccommend a service technician that specializes in Archer log heaters in the Diamond Valley area in Melbourne.

we have a remote but lost instuctions on how to set it please can you advise

Hi we had our Archer gas heater model IS760 installed yesterday it looks beautiful and heats wonderfully but the noise the fan makes is very loud? One of the reasons we replaced our previous heater was because of the loud fan . Whenwe observed our chosen heater at your showroom the heater was very pleasingly quiet, any ideas as to why it is so loud would love to have this rectified ASAP.

Hi bought an Archer IS900 and esthetically their isn't much of a display flame wise. Is this normal or can flame be adjusted to be more prominent.
Cheers Arthur

We have a Model FS100 set into the wall. Its approx. 12years old. Not often used.
We tried to start it recently, but to no avail. We switched it on at the wall, then both switches on the front of the unit. The lights come on, but the 'fire' doesn't start. What could we do for this? Do you do service calls? thank You, Patricia

Our Archer gas log fire as of yesterday has the fan running on full all the time even when not in use. The only way to stop it is to switch off at power point. I turned it back on this morning and fan starts up on full blowing out cold air We have never had any trouble b4 this.

Best way to clean the glass front

How to change from Fahrenheit to Celsius on thermostat?

HI.. My gas log heater remote control keeps playing up so decided to remove the remote control and place back in manual operation.Looking at the manual to place back in manual operation you remove the battery operated receiver unit from the heater which also removes the wiring loom to the red light and reintall the links which were left in the heater in case you wanted to return the heater to manual operation. . After reinstalling the 3 piece links that can only go one way the heater does not work anymore and worse still wont work if I put it back as was..Previously when you turned the 240 v ac power on the unit made a noise like a relay or something like that closing now just a slight hum of the transformer Front panel led, only light up from the batteries in the receiver not from the heater .If the 240ac power is turned off the front panel led per the batteries still shows led power on. Any help please? Regards Greg

Hi we have changed the flu fan in our log fire nut now it wont start have uou sny ideas whst might br going wrong thanks Michael

Further to my last question re sooting up on rear burner probe. Can gas pressure be adjusted without heater running? Says something in the manual about burners being in operation while adjustment is made. Woulnt have thought this would be necessary!