Australia Post tracking service is pathetic. When you log into the search page re deliveries '' NO DETAILS''
Seems like a total waste of time, no estimate at all of when you may receive your delivery.

Well how convenient is the current Covid 19 situation for AP. Nothing has really changed with the constant express post delays but now there is an excuse. How convenient. No price influenced guarantee but no price drop either. Pay the same, get less. AP motto.

If only i could give no star for their service, i would! Been waiting for my parcel for over 2 weeks now. Received an email that my package is meant to be be delivered on the 20th then they sent me an email at the end of the day that it has been delayed in transit! It’s been 2 weeks now and still no update! Their live chat website is crap, the moment you speak to a live agent you get disconnected straight away! I would rather not use their service again if i could.!

Very slow delivery times. All other couriers seem to be getting this right however Australia post delivery estimates are way off. I expect better from such a company. Still waiting a week past the promised delivery time.

Ordered a parcel from the States via DHL, took four days to arrive at my doorstep. Yet a parcel coming from Melbourne TO Melbourne STILL hasn't arrived three weeks on! The tracking info hasn't changed at all. They're blaming COVID, but other couriers seem to be managing just fine. On top of this I've had to be reimbursed for two parcels that were simply just 'lost'. The one parcel I have received from them I caught the driver just filling out a "Sorry we missed you card" and leaving it in my letter box. I walked outside and looked him straight in the eye as he did it!

Quick update from my one star review below. Australia post finally msgd saying they will deliver the parcel today and i indicated I'll be home. At 2.30 i checked online and it said package delivered. I was home waiting for the parcel all day and it WAS NOT delivered. Now not only is it over a week late for express post but Aus post is lying about delivering it. Unbelievable...i wish i could give them minus stars. Ill be paying more for any other postage company such as DHL from now on. At least you can be sure you'll get it. Aus Post reps if you are reading this..you had ONE job. Massive Fail!

Always got weeks delay compared to other couriers, I ordered several items from different webs, all parcels except for using Australia post have arrived, they really should use a new brand name as tortoise post

Parcel sent from QLD to QLD a week ago is currently sitting in Melbourne, really? This is a label that we printed off Aus Post website so there is no problem with address etc... there is a big problem with your incredibly incompetent organization. The problem is it is taking a week or 2 to get any word back from anyone. I had to send an inquiry last week for another lost parcel, it still hasn't been delivered and still haven't had any word from Aus Post. This service has gone from a world class service to a 3rd world service. This service is so frustrating it would be good if you could actually hire people with brains and skills that did the work required.

My parcel has been sitting in the same Melbourne facility for 7 days. I have other parcels which are even shipped after my current waiting parcel, arrived. How long is it going to take to leave the warehouse and delivered? 7 days+? Still waiting for it.

I ordered from 3 different companies to stimulate the economy at the beginning of the month. 2 parcels are currently lost, they are over week late from estimated delivery time. The 3rd parcel arrived yesterday and the item inside was broken. It must have taken alot of repeated force to break this item as it was well wrapped and is solid wood. So now I have to spend time chasing up where my parcels are and contacting the sellers trying to arrange a refund. Seller refunded for broken item so now they are out of pocket for aus posts incompetence. They are definately not a delivery service as they have managed to lose and/or break all my parcels. Utterly useless.

If I could rate Aust Post lower than 1 star I would! most difficult Company to deal with, on a par with Foxtel for lack of help in dealing with a customers situation.

Why can other courier services still deliver within a day or 2 from interstate, and Aust Post has had my package for an entire month and no sign of delivery. It is beyond me why any retailers use Aust Post. They must be cheaper, but they let customers like me down again and again. If you have a business that sends products, I am sure your customers would be much happier if you used anything but Aust Post.

package always arrives on time I have brought a lot of things from mydeal and always been very happy
the driver is always happy and very professional in his role

Since this coronavirus stuff has happened, Auspost has been absolutely terrible. Since they have handled this whole debacle so terribly I felt compelled to jump on ieatwords and give them one star.

4 weeks later, still waiting for 3 of my items

Time and Time again waiting for essential items to arrive same state delivery waiting between 2 -4 weeks is crap!! No updates no idea on delivery something has to give! Obviously Im not the only one so why arnt the parcels moving?