Right from the first visit to the wonderful team at Kellyville Home World where we were looked after quite well by Ryan Jennings through to the lovely interior designer Hayley Fulton, Operations Manager Stuart Rooney and the site supervisor Mitchell we have just had a fantastic experience with Burbank all round and cannot wait to see the final product which we are very confident would turn out pretty and as per our expectations. A big 5-star to the entire team at Burbank. You guys are brilliant. Definitely recommended to anyone out there who wants to build.

We fell in love with the Wentworth design over a year ago and with the help of Luke Edward we modified it to suit all our present and future needs. However issues with Council and other authorities has made us take a step back for the time being. Our consultant is of the highest calibre and when we do build this home I am sure the workmanship will also be of the highest calibre. A very positive experience, on the building side, so far.
Lynne and Vin

David Vassalo from Voyager Building Services was Amazing.Its so important to have people like him for after sale services.He went that extra mile to make sure we were happy and all the items were ticked off and completed.He knew what he was doing and was so kind and professional. We didn’t have a great experience with the previous site manager Andrew and were not happy with Burbank but David really changed our minds. It’s funny how one good customer service can change our perspective . Great work Burbank. One happy customer :)

We're been looking around builder since last year and met Brad from emerdal hills in September. Since then our journey to build our dream house seems more real. Excellent customer service and he listens to every small details. Very flexible and easy to approach. Brad has made sure our plan is tailored to our life style. THANKS BRAD you have made this journey of ours a very easy. Can't wait till we start building with burbank homes.

Being first time home buyers naturally we have a lot of questions. Brad has been amazing in answering every single question we have as well as responding so promptly to emails. Everytime we have met with Brad he always has a surprise for us wether it be saving us money, a great package deal or even helping us find some land to put our dream house on.

Thanks so much Brad for all the help and tips you have given us, you have gone above and beyond! we are looking forward to continue our journey with you and Burbank.

We highly recommend Burbank, a great company with great staff.

My partner & I have been dealing with Brad Jackson from Emerald Hills for quiet some time now while searching for the right floor plan & builder to help us build our dream home. Prior to meeting Brad we spoke with many different building & design consultants and found Brad to be the most helpful, genuine & down to earth consultant we met. Nothing was too hard for Brad and he was always willing to listen to our needs and was also able to amend their floor plan to suit our needs. We can’t thank you enough, Brad.

We are still in the very early stags of our build but we cannot fault the service we have received from Burbank so far. As we are building our first family we researched for over a year and visited every builder in our area. When we met Brad Jackson from Burbank Calderwood we instantly felt at ease. We had 101 questions to fire at him and he answered them all honestly and professionally making us feel very comfortable. He has made us feel confident in our decision to build our home with Burbank. Nothing has been too difficult so far and we cannot wait for the next stages of our build.

This was our first build and the first whole Burbank build in Newcastle, Troy Brown at Thornton went above and beyond to us get us started,Wayne Rock our site supervisor so supportive with weekly updates, quality control, every detail was addressed, Samantha White our colour consultant helped me choose the most amazing kitchen and bathrooms.
Service and support was phenomenal thank you.

Just so disappointed to see all our selections come together and see the lack of workmanship and care throughout the house. For example rangehood flue was hanging from electrical wire from the roof cavity, chipped and lipping tiles in wet areas even after tilers were back 5 times to try and fix, missing grout, wrong colour grout, aircon not working, hot water not working, roof cavity a mess insulation not installed neatly and the list goes on. Even at the very beginning the contour survey was incorrect and they tried to charge us over $12,000 for a drop edge beam we didn't need until i discovered the mistake. It's been a very hard 12 months would not recommend to anyone.