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Nate GFar North Queensland, QLD
Awesome furniture and staff
Easy store to navigate with product set out by category outside/inside the range was awesome with some really quality products and great prices. We brought a outdoor solar style couch and the product is fantastic. Would go back again and recommend to others.
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Anita DFar North Queensland, QLD
Haven’t received my purchase yet but it’s being delivered. Was impressed with the store selection though.
Visited the store in cairns & was impressed with the furniture choices. The staff member, I think her name was Bryanne was an asset to the store. She was very helpful allowing us to move the chairs through the store to work out which table we preferred. She gave us time to decided & make our choice with still showing us some other choices. Not pushy at all. You had a sale on so she explained the cost saving & told us when the sale was over. Very friendly too.
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Kate M.Eureka Street Furniture
Hi Anita, thank you for your feedback, I am really pleased to hear that you enjoyed your experience in our Cairns showroom, Bryanne is an asset to the Eureka family, I will be sure to pass on your com... Read more
ments. I hope you enjoy your new table for many years to come, we look forward to welcoming you back in to the store soon, take care, Kate
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The reviewer stated that an incentive was offered for this review
AliciaFar North Queensland, QLD
Very comfortable, generous lounge
Store layout was beautiful, well considered. Tina,Bryanne were helpful, very friendly. Quality of lounge is excellent. Private collection of lounge suite was seamless, staff were more than obliging to assist.
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Mr and Mrs MarlboroughFar North Queensland, QLD
Such friendly, helpful staff
Recently when moving to a new house we purchased several items of furniture from Eureka Street in Cairns.
Tina, Skye and the manager (whose name we do not know) were very, very helpful and friendly.
I am also pleased to say that our furniture arrived on the day we had arranged and all in good order. Great quality too - worth paying for.
Thank you - we will shop with you again.
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Gilly n JohnNorth Queensland, QLD
- 2 reviews
- 1 like
Beautiful furniture
We were very impressed with the quality and price of the furniture and how it was displayed. Skye and Bryanne have been very helpful with any questions and information about the product.
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Good product ranges, super friendly staff at affordable prices
We are regulars to cairns store and always get look after well by Bryanne. Good product ranges that get refreshed with style from time to time at very affordable prices. Staff members are always welcoming and friendly
1 comment
Kate M.Eureka Street Furniture
Hi Tony and Jane,
Thank you so much for taking the time to write this lovely review. I am sure Bryanne will be thrilled to read it. We are so happy that you enjoy coming in to spend time in our Cair... Read more
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FashaAU
- 2 reviews
More than satisfied
We recently moved to Port Douglas and renovated our home, so came the task to furnish. Eureka St Furniture in Cairns is my go to store and my husband says I am addicted to it! I love this store. 90% of our new furniture is from here and it is the Solar whitewash range. It looks amazing and visitors always ask where did I get it. Byanne and Sonyia have always been helpful and it is great that you can buy off the floor if available and take with you. The prices are very competitive and this is why I am a repeat customer.
1 comment
Kate M.Eureka Street Furniture
Hi Fasha,
We are so happy to read your lovely review of Eureka Street Furniture Cairns. The solar whitewash range is certainly a great line and it is wonderful to hear your visitors also love it! B... Read more
ryanne and Sonyia are great assets to Eureka Street. Thank you so much for taking the time to write about your experience and the furniture you have bought from us. We can't wait to serve you again soon :)Similar opinion? Write a review on ieatwords.com.au!
really good
I found your store really great and also found just what i wanted . The store was set out really easy to find the product and the range of products were very good . The sales person" Bryanne" ( in your Cairns Store ) was very helpful and very polite, could not ask for a better salesperson .Highly recommend Bryanne
1 comment
Kate M.Eureka Street Furniture
Thank you so much for taking the time to write this review and let us know about the wonderful experience you had in our Cairns location. Bryanne is such a great asset to Eureka street and we are so ... Read more
pleased you enjoyed dealing with her. I have passed on your compliments to her. Thank you once again and we hope to see you in our Cairns store again soon.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Incompetents and probable crooks who take no responsibility for what they sell
Purchased in store
Promised a five year warranty
When claiming under warranty after one year, the failure of the recliner mechanism, initial response was this not covered - "one year only". .
Warranty documentation and Australian fit for purpose law confirms a five year warranty.
Regional manger [name removed] subsequently agreed to rectify under the supplied five year warranty and gave date for rectification, revised on several occasions.
None of several revised dates have been met.
Issue now placed in the hands of small claims court.
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HeatherFar North Queensland, QLD
- 3 reviews
Ripped off by Eureka st furniture
I purchased 2 bedside tables however when I got them home they were to big and I returned them straight away and then was refused a refund after a week of ringing I was offered my refund and was then charged $49.00 out of my refund was disgusting, to process this so called refund for me buying off the floor packing and unpacking my own car to then be charged a fee is beyond my belief be carful of this company as they are not customer focused at all just money grabbing to charge a customer for a refund, so it cost me $49.00 to walk in there door!!
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Cairns Store
I was very pleased with another purchase conducted with Fiona at the Cairns' store. I brought a polished Mango wood, brass fitted cabinet at a better price than competing outlets; more over, it was immediately available and even delivered in less than 24 hours. I was very pleased to talk about the pricing and generally with Fiona to achieve, yet again, a good outcome. It's nice to know that all store staff are genuinely friendly and try their very best to deliver excellent service whilst I personally find Fiona to further excel each time. I find that the store too is filling a gap in the market place with their new lines. Well done Eureka Street Furniture, Cairns.
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Kate M.Eureka Street Furniture
Good morning Wayne,
Thank you very much for your kind feedback! We sincerely thank you for your business with Eureka Street and wish you well with your new furniture.... Read more
Regards, Eureka StreetSimilar opinion? Write a review on ieatwords.com.au!
Yvette IOCairns
- QLD, Cairns
- Verified customer
Cairns Eureka Street - excellent!!!
I recently purchased a few big items of furniture for my new home. I searched Cairns and could find nothing to equal the stock at Eureka Street. I visited the store a few times, and the sales team were wonderful - really friendly, very genuine and helpful. Thanks Fiona and Adam, I will certainly be back, and talk widely about your beautiful store and excellent staff!
1 comment
Kate M.Eureka Street Furniture
Hi Yvette,
Thank you so much for your positive feedback! We are extremely happy that you are satisfied with your purchase. If there is anything you need, please do not hesitate to contact us in store. We wish you the best with your new furniture.... Read more
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Disappointed to find so much Chipboard!
We purchased a Sheffield Large Entertainment Unit, 2 Door, 2 Drawer. We took off the back panel to fit all our electrical equipment and wiring more easily and found the main bottom shelf, the small shelf and the two upright support walls are veneered chipboard. We live in Cairns with high humidity and Chipboard does not have a long life, so we try to choose good quality solid wood items. This is very disappointing to be sold a cheap product at a very high price. We have sealed the exposed end of the Chipboard with paint to try and stop mois...Read more
ture, but this should not have been necessary. These parts could have been of another timber, similar in colour as it was all internal. Very disappointing as we have purchased quite a few items from Eureka Street over the years and thought we could trust them to always produce quality products not veneered Chipboard. Thank you.Similar opinion? Write a review on ieatwords.com.au!
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Kate M.Eureka Street Furniture
Hi Nate, thank you for your great review. I am so pleased to hear that you enjoyed your experience with us. The Solar is a beautiful product, perfect for the hot Cairns weather. We hope to welcome you back in store next time, take care, Kate