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Fantastic furniture fantastic prices fantastic service fantastic all round
I always buy from fantastic furniture and the quality is always great service is even better price is always unbeatable and the assembly of products very easy and instructions I can follow. I love fantastic furniture.
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Ballsy B.Peel, WA
- WA, Mandurah
- Verified customer
Ok product but very very poor service by the store manager
Store was clustered and not much product variety on show. Bed seems good so far but the draws are on wheels and need to be on slides or runners. My wife put the bed together and took her a long time due to not much descriptive instructions in writing.
1 comment
Fantastic F.Fantastic Furniture
Hi Ballsy, thank you very much for choosing us and sharing your thoughts online! I'm terribly sorry to hear of your assembly issues you've had with our products, and if you'd like to discuss this fur... Read more
ther, we can be contacted on [email protected] Kind Regards, Jivani and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
colleene1Peel, WA
- 3 reviews
Great Service
Great Store, lovely staff, I have bought so much from this store, I should have shares in the place by now lol The service is always awesome and the staff are so helpful
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thanks so much for continuing to shop with us. We are so glad to hear about the service received in Mandurah, and we look forward to seeing you back again soon! Regards Nick and the Fantastic Team.
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Great products great service
Placed a online order for click and collect items were ready for collection straight away staff were very helpful and even the guy who helped load it all into my car. Loved our jade dining table and mambo chairs so much we went back the next day to get the matching barstools very comfortable and great quality. Super easy to assemble
1 comment
Fantastic F.Fantastic Furniture
Hi Jayde, thanks so much for choosing to shop with us in Mandurah. We are so happy to hear about your experience and the fact you are so happy with the Mambo range! We hope to see you back again in th... Read more
e near future. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Disappointing to say the least!!
I havent even had my bedroom package a year an it's falling to bits I've had my dresser an bed exchanged already an within a month of that the dresser is breaking an my bed slates are snapping!
What can be done to rectify this? Continuously exchange my bed? What did I pay for? Very annoyed!
1 comment
Fantastic F.Fantastic Furniture
Hi Alicia, I do apologise for the inconvenience caused by this. We would like to get in touch to provide further assistance. Would you be able to send through your purchase and contact information by ... Read more
email? Our email address is [email protected] Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Tiari D.Perth, WA
Extremely disappointed. Worst customer service
Received items that were damaged, cracked and of poor quality. Would not even receive a reply from the store manager after they retrieved the items. Still waiting for my refund 3 weeks later. A professional service will ensure a refund is processed within a matter of days. Will never shop with fantastic furniture again.
1 comment
Fantastic F.Fantastic Furniture
Hi Tiari D., I am very sorry to hear about this experience. I would like to look into this and ensure you receive your refund right away. Would you be able to send your purchase and contact details by... Read more
email? Our email address is [email protected] Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Gemma JamesPerth, WA
Great value products
Ive purchased several items in the past year from fantastic furniture and they never fail on price or their range. I love my mirrored bedroom furniture it looks amazing and was reasonably priced, I would definitely go here first when looking for new pieces of furniture for my home. The staff are always friendly and ready to help without being on your tail constantly, I would definitely recommend shopping here.
1 comment
Fantastic F.Fantastic Furniture
Hi Gemma James, thanks so much for choosing to shop with us in Mandurah. We are so glad to hear that you keep coming back, and we can't wait to see you again next time! Regards Nick and the Fantastic team.
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Couch great. Delivery service lacking.
We did a phone order and the staff were very helpful. Unfortunately when the couch was delivered they snapped our fan switch on the bedroom wall. (Which had only been installed a couple of weeks prior) When made aware of the damage because we hadnt noticed at the time of delivery they insinuated the damage was pre existing and because we wanted to replace with the same quality part as opposed to the cheap green shed switch they wouldnt pay. I found the man I spoke with to be unhelpful, abrupt and rude. Love my couch but cant say I would recommend this experience.
1 comment
Fantastic F.Fantastic Furniture
Hi Shannon, thank you for choosing to shop with us. We are so glad to hear that the staff were so helpful, but I am very sorry about the delivery experience. We would like to learn more about this and... Read more
assist you further. Would you be able to send through your purchase and contact information by email? Our email address is [email protected] Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Sally VersaciSouth West, WA
- 2 reviews
Great customer service
The store was very well set out and the staff member had a great deal of product knowledge. The staff member was friendly and knew the products. I would return to this store for the great customer service.
1 comment
Fantastic F.Fantastic Furniture
Hi Sally Versaci, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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LoriPeel, WA
Sleepheaven mattress
Looked online for a new mattress. Went into the store to view and touch and I was satisfied with product. Got it delivered and best night sleep, it really was heaven.
1 comment
Fantastic F.Fantastic Furniture
Hi Lori! Thank you very much for deciding to shop with us. We are so happy to hear that the Sleepheaven mattress is living up to its name! We hope to see you back again in the near future. Regards Nick and the Fantastic team.
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Amelia H.Peel, WA
Thanks for the great service. Every time.
Thank you for a great store, excellent customer service, great products at a low price,It takes a while to assemble some pieces of furniture.
The store is clean and well designed.
You really are Fantastic.
1 comment
Fantastic F.Fantastic Furniture
Hi Amelia H., thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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I love this store, Friendly and helpful staff!
As soon as you walk in you can see all areas and they are easy to navigate to. I love the friendly and helpful staff including the pickup staff out the back.
1 comment
Fantastic F.Fantastic Furniture
Hi Kate, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you were able to easily navigate the store and had a great experience with our team! We hope... Read more
to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
BrettPeel, WA
- 7 reviews
- 1 like
CHEAP RUBBISH
I went into Fantastic Furniture thinking I was going to buy a nice bedroom suite when I went in I thought I was walking into a secondhand furniture shop, bedding furniture was all over the place not together what little there was of it, the bedroom suite I was going to buy in the end I had to ask where it was and one of the female staff "pointed" to the display at the front of the store saying "it`s over near the 15% off sign", there was no way was she walking over with me to show/help me, it wasn`t as if the store was overflowing and busy I th...Read more
ink there was about 4 other people, buy the time I left it was down to about 2. When I did view the suite it was nothing but nasty cheap furniture with a $719 slashed from $799 price tag. I couldn`t get over it. I brought a suite from a F/F store in NSW 7 yrs ago called the "Bounty Suite" I loved it plus the nice pillow top mattress I only sold it because I was relocating back to WA otherwise I would still have had it. Nice and sturdy big thick slats for the mattress to sit on, well made etc with a great price at just over $1200. The ones I saw in the Mandurah store today where cheap and flimsy that`s how I would have described them, what the heck has happened to Fantastic Furniture`s furniture. When I was looking at some beds at the back of the store fair dinkum some of them looked like they did come from a 2 nd`s shop. There was a queen size mattress that was sitting on top of a base and it was filthy down the foot end I just shook my head. All of their furniture looks nice and glossy in the catalogues and the websites but in person it`s nothing like what you see. If anyone is thinking of buying online I would highly recommend they go into the shop to see what they are buying first. Sorry Fantastic Furniture but this time I had to take my business over to Harvey Norman and I got a great deal on the bedroom suite I brought, it is well built sturdy and the staff there was bending over backwards to help me and plus I got free delivery as well "Winning". I do feel much better that I settled for the bedroom suite at Harvey Norman at least I know it`s not going to fall apart and it`s going to last.Similar opinion? Write a review on ieatwords.com.au!
Lyn
- 2 reviews
Great Service
Another positive shopping experience. Great range of products and good value. Friendly helpful staff, Thankyou Lisa. Purchased my first flat pack item (coffee table) and no issues assembling once I read instructions. Overall a happy customer. Order No.6602000076012
1 comment
Fantastic F.Fantastic Furniture
Hi Lyn, thanks so much for choosing to shop with us in Mandurah. That's great to hear! We hope to see you again in store in the future and have passed your message onto Lisa. Regards Angelina and the Fantastic team
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TraceyPeel, WA
- 2 reviews
Great service - huge variety - very easy !
I found the staff were very friendly and not pushy. Great variety of furniture and easy to walk around.
Would highly recommend this shop for buying furniture ! Also could negotiate on delivery price.
1 comment
Fantastic F.Fantastic Furniture
Hi Tracey, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with our team members and products! We ho... Read more
pe to serve you again in the future! Regards Ryan and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fantastic Furniture WA, Mandurah compares to other Furniture Shops
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CindyleaSouth West, WA
- WA, Mandurah
- Verified customer
Awesome Awesome Awesome
Very friendly and helpful Staff
Made my shopping experience easy.
Kids had fun
Many many choices to choose from.
Now I bought a whole house full of furniture, from here and am very happy with price and quality.
Thanks guys couldn't have been any happier.
1 comment
Fantastic F.Fantastic Furniture
Hi Cindylea, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team
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cat31182Peel, WA
- 3 reviews
Perfect customer service
Best customer service received in a Mandurah store, staff were attentive pleasant and helpful from purchase to pickup I couldn't fault them. Stock levels were better than expected (and experienced elsewhere) the quality of stock was better than expected, fantastic furniture has come a long way over the years and truely is a contender for the bigger brand name stores. Couldn't be happier with the store, stock and staff at Mandurah.
1 comment
Fantastic F.Fantastic Furniture
Hi cat31182, thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. W... Read more
e hope to see you back soon! Regards Ryan and the Fantastic TeamSimilar opinion? Write a review on ieatwords.com.au!
browniewannanup
- 2 reviews
good store nice friendly staff.
excellent service just asked staff member and she put me right straight away, test laid mattress and that was that.
1 comment
Fantastic F.Fantastic Furniture
Hi brownie, thank you for choosing to shop with us and sharing your in store experience online! We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team
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TimPerth
- WA, Mandurah
- Verified customer
Great products and easy to use website
Site was easy to navigate and find what I was looking for. Plenty of styles and range on offer. Quality products at great price. Quick and easily assembled myself.
1 comment
Fantastic F.Fantastic Furniture
Hi Tim, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jessica and the Fantastic team
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Love this shop!
Great furniture at affordable prices, plus easy to assemble. We buy most of our household furniture from here and are completely satisfied.
1 comment
Fantastic F.Fantastic Furniture
Hi Gina L, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Fantastic F.Fantastic Furniture
Hi Nikki, thanks very much for continuing to shop with us! It is wonderful to hear you have had great experiences with our products and we hope to see you again soon. Kind regards Ryan and the Fantastic team