Needed help connecting our home phone and Aila couldn't have been more helpful. Within 10 minutes our line was up and running. I would recommend this Harbour ISP to everyone.

I support 100% my brother Ewan McLeod's evaluation of your service. Your support has been instantaneous, reliable and generous, particularly in current times of stress and hardship. Currently there are fires threatening the local area and gestures from your company in the way of free extra data allocations are much appreciated.

I was helped by Karen Florenda to install the router Harbour ISP had sent. I was very grateful for her patient and considered assistance. She dealt with my problem very satisfactorily.

With fires around us in a heavily timbered remote area of northern NSW our Sky Muster access is critical and consequently our data usage has been exceeded a couple of times. However, Harbour ISP has been there promptly when phoned or accessed by the portal. I have dealt with many an ISP since the earliest days of the internet and without doubt my experience is HarbourISP is the most helpful and responsive ISP around and I have no qualms telling people that is my opinion.
Ewan McLeod
Benreay

Aila went above and beyond and was able to help me and my family solve my phone line issues, it was rather complex but she persevered and had success for us!
Thank You!

Decided to paint lounge room walls, unplugged NBN - big mistake - couldn't reconnect. Aila at Harbourisp was so patient and finally got me reconnected, much to my wife's relief. Will not be painting walls again ;-))

We had two visits from Skybridge Technician. In his opinion the fault was at Harbourisp end. No problem with our Computer as he was obtaining the same results on his Computer. While telephone contact attempted to
be helpful communication was difficult with some of the accents experienced.Some messages left for technicians were not followed up. We consider we are eligible for a refund for the month of October,2019. Thank you to Francis for finally connecting us.

Mae Baldoza was very patient and helpful resolving the problem. On a different note, I'm wondering why the data on skymuster is used up so much quicker than the data on my phone, which I use alot more, thanks

Aila was able to help me isolate why NBN box not connecting to modem.
There still appears to be a continuing issue with speed but I have not had the time to sit down with a consultant on the phone to isolate the issue.

So happy with our sky muster service. Isp were quick and easy to connect. The customer service I have received has been fantastic. Had a small data issue one month, phoned isp, Carlos from tech support had the issue sorted in seconds. Awesome service, reliable connection. Although would love unlimited service to be offered as find without hard to adjust and limits our usage. Highly recommended ISP Sky Muster.

Mae was very quick to fix my NAT type issue and stayed on the line to make sure that is was working. Great service and a prompt resolve. Thank you Mae.

Aila's resolution of my email access issues today was excellent . Her patience and competence was exemplary. I have always been impressed with the companies Help Desk service and today's help was another example. A huge thank you.

Reliable connection, had minor fault. Called our provider Harbour ISP and they fixed in within minutes. No fuss at all and would Definitely recommend them to anyone wanting fast, reliable internet in an area where satellite NBN is required

My connection is reliable. The few times it drops out (?once every 2-3 months), it has been easy and quick to reboot.
I rarely have issues, but when I have had them, HarbourISP has always provided patient, helpful and successful technical support.
There is one aspect I would like to know about. Is there a plan that provides Sky Muster NBN 25 with 90-100GB data?

The connection is ok, it is mostly reliable - occasionally drops out. I have found the customer service is excellent. Thank you Aila for your prompt and polite assistance with a technical issue.

So far, once I got the NBN up and running, it has worked efficiently and effectively. Connection was fast and I had no problems checking emails etc... I am happy with the product and any issues I had initially, werte resolved quickly.