Reviewer Photos & Videos
RustyCentral Highlands and Goldfields, VIC
- VIC, Wallan
- Verified customer
Fantastic experience
We really appreciated the way Waydon builders (hotondo) group approached our much loved home. They were very professional and really great to work with.
The trades were amazing and showed top workmanship. The communication between the office ladies and the supervisors were second to none.
We will definately build with them again.
1 comment
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- VIC, Warragul
- Verified customer
Quality First Home
We would like to thank Jeff, Fiona and the team for building our dream home, we could not be happier. Being our first time building we had no idea how much was involved in building a house. Luckily they made the process as simple as possible and from Start to Finish could not fault their workmanship. We would not hesitate in recommending Hotondo homes to anyone wanting to build a quality home.
1 comment
Hugo B.Hotondo Homes
Hi Lloyd,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Jeff, Fiona and the Warragul team. We know exactly how daunting building you... Read more
r first home can seem which is why the team work hard to ensure they are with you every step of the way. Thank you for your great recommendation. We are so happy to have provided an experience that was better than you ever imagined. Kind regards, Hotondo Homes
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- VIC, Ararat
- Verified customer
I'm delighted with my new home.
I have recently moved into my new Hotondo Home in Ararat. The project was very well managed from the initial discussions through to completion. The staff were friendly, helpful and knowledgeable, dealt with any issues quickly and efficiently and I found their colour consultant most helpful. The quality of the workmanship is excellent and importantly to me, local tradesmen were employed. Thanks to Russell & Jenny Pearse and their team at Hotondo Homes in Ararat for a job well done and I would certainly recommend them as the builders for your new home.
1 comment
Hugo B.Hotondo Homes
Hi Phillip,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with Russell, Jenny and the team from Ararat. It's always fantastic to hear tha... Read more
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Colin PWestern District, VIC
- VIC, Ararat
- Verified customer
We love our Hotondo Home
The team at Hotondo Ararat were fantastic, we are truly thankful for their support the entire way through the building process. Choosing and modifying our new home options was made easy thanks to Linda and Jennifer, Russell and Jenny were always welcoming and helpful and a big thankyou to Jessie our build supervisor on his first project he definately went above and beyond to ensure we got exactly what we wanted. Our family are very happy living in our new Hotondo home and highly recommend the Hotondo team in Ararat.
1 comment
Hugo B.Hotondo Homes
Hi Colin,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with the Ararat team. We will definitely pass your great feedback onto Jessie. Th... Read more
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Missm
- 2 reviews
- VIC, Warragul
- Verified customer
Love my new home
Thanks Hotondo Warragul!
I absolutely love my Hotondo home so much. The workmanship and quality finish’s are amazing and exceeded my expectations by far right from start to finish and the service they offer after moving in as well. They assured us that if we had any issues they were there to help and resolve it! This is what makes Hotondo Warragul worth it in the end.. Thanks for being patient with us especially with any adjustments and the one million questions we threw at you sorry Jeff!! :) but thank you for getting our home completed before Christmas it meant the world to us. I would most definitely build with Hotondo again.
1 comment
Hugo B.Hotondo Homes
Hi Missm,
Thanks for taking the time to review Hotondo Homes. It sounds like you had a wonderful experience with Jeff, Fiona and the Warragul team. We are so pleased to hear you really felt the love ... Read more
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Old mateCentral Highlands and Goldfields, VIC
- VIC, Wallan
- Verified customer
Hotondo wallan great to deal with. The fellas went the extra mile. Always happy to fix/ amend any issues.
The build was managed very well. Great conversation and communication levels.
Trades have left a little to be desired but all issues have been dealt with by great staff at Hotondo.
The final cost of the build was well within our budget and there was no hidden surprises at the end of the day.
1 comment
Hugo B.Hotondo Homes
Hi Old mate,
Thanks for taking the time to review Hotondo Homes. We're so glad you enjoyed your experience with the team from Hotondo Homes Wallan. Thank you for your feedback regarding the trades, w... Read more
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jaidavinciCentral Highlands and Goldfields, VIC
- 5 reviews
- VIC, Ballarat
- Verified customer
Practically perfect in every way!
After a terrible customer service experience with a different builder and losing my deposit, I can honestly say that I wouldn't be in my new home if it wasn't for Brett and the team at Hotondo Homes, Ballarat.
Brett worked wonders to meet my concerns, budget, and specifications, yet he maintained all inclusions, and upon moving in I couldn't be happier! Other than two small hiccups - site supervisor changed half-way through, and build time went one week over - the end result is a high-quality (and overly customised) build for a sensational price. We moved in just before Christmas, which ensured the perfect end to 2022!
Hotondo might not ever want to deal with me again, as I'm super OCD, but I'd definitely build with them every time.
1 comment
Hugo B.Hotondo Homes
Hi Jaidavinci,
Thanks for taking the time to review Hotondo Homes. While we are sorry to hear about your poor experience initially with the other builder, we are so thrilled to hear the Ballarat team... Read more
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BULETGreater Melbourne (Metropolitan), VIC
- VIC, South Morang
- Verified customer
Down to earth, very helpful and easy to deal with!
The team at Hotondo have been extremely helpful in the pre-construction process. Not at all pushy which is a massive plus. Have chipped in with ideas and helped work through any obstacles due to our irregular shaped block. Happy to tell us how it is rather than give excuses or do the usual sales pitch. A very personable experience so far.
1 comment
Hugo B.Hotondo Homes
Hi Bulet,
Thanks for taking the time to review Hotondo Homes. We're very pleased to hear you've had such a great experience with the South Morang team so far. It is so important that our builders and... Read more
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John EnbomGippsland, VIC
- 2 reviews
- VIC, Warragul
- Verified customer
Hotondo Warragul 10/10
Hotondo Warragul completed our custom build in March 2018. Jeff is a second generation builder, his father Gus was well respected in West Gippsland, and jeff has continued that legacy. The build was managed on time and at a competitive price. Jeff and Fiona a great team. Tradies working on the job gave great attention to detail and workmanship was first class.
1 comment
Hugo B.Hotondo Homes
Hi John,
Thanks for taking the time to review Hotondo Homes. We are happy to hear about your great experience with Jeff, Fiona and the Warragul team. As you mentioned, Jeff has been building in the G... Read more
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Ryan M.Greater Melbourne (Outer), VIC
- VIC, Hallam
- Verified customer
WARNING: Still awaiting repairs to defaults and outstanding maintenance 13 months later
We completed our build in November 2018 with Hotondo Homes and where extremely happy throughout the construction process. Communication and customer service was fantastic.
However, after we took possession of the property we have been actively chasing outstanding maintenance and repairs to defects with the build, as per our contract of sale.
13 months later, we still have issues which remain unaddressed with no action or follow up from Hotondo Homes, which has tarnished the entire build process.
We have contacted Hotondo Homes repeatedly ...Read more
and all throughout 2022 but failed to see a resolution. Unfortunately our contract of sale; which stipulates a requirement for defects to be repaired within 21 days or a reasonable timeframe isnt worth the paper its written on, and it appears we have no choice but toto pursue in the external forums to have the builder meet their obligations. Additionally; contact to the Hotondo Head Office to attempt resolve the issue has also gained no traction and despite lodging complaints through the Customer Care Team the experience has mirrored the customer service from the builder directly.1 comment
Hugo B.Hotondo Homes
Hi Ryan,
We take this kind of feedback very seriously and while we are glad you enjoyed the building process, we are sad to hear this was not the case throughout the maintenance period. Our Customer ... Read more
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Lisa
- 7 reviews
- VIC, Wallan
- Verified customer
Very pleased with our home
We recently moved in to our new Hotondo (Waydon Builders) custom built home in Hidden Valley. We're very happy with the build. We first met Melissa in the main office, who was lovely to deal with. After meeting with Wayne and Donna, we made the decision to build with Hotondo. We liked that it was a family-run business, where all the team members we dealt with were personable and down to earth.
Kalen, Keegan and Matt were great to work with during the build and kept us up to date. Any questions or concerns were promptly responded to. They were...Read more
flexible during the build and happily accommodated changes. During the build process we often dropped by to have a look at the progress. The tradies were more than happy to say hello and give us an update and have a chat. Many of the tradies made suggestions throughout which improved the end result. We felt that all people involved were interested in providing the best outcomes. As expected for any build there were minor fixes needed as found during final inspection prior to handover. These weren't major problems and were dealt with appropriately. We feel that we have a well-built, quality home, delivered by a team that cared about our experience and take pride in their work. Were we to build in the area again we would happily choose Hotondo Wallan (Waydon Builders).1 comment
Hugo B.Hotondo Homes
Hi Lisa,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Wayne, Donna and the Wallan team. The Marc family is known for providing exce... Read more
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Justin BaringSouthwest, VIC
- 2 reviews
- VIC, Ocean Grove
- Verified customer
Outstanding performance by entire team
I felt before i even approached Hotondo that our build would be tricky as it involved being attached to an existing premises on farm land. After first talking to our site supervisor Wes i already began to feel it was going to be easy. Then when i met on site with our builder Aaron and Nick i had no doubt about the build.
Nick(sales) got everything set up with ease and did so much to make sure we were happy. The selection process was completed for us by Ashley in her own time on a Sunday just to accommodate our time difficulties and the com...Read more
1 comment
Hugo B.Hotondo Homes
Hi Justin,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your exceptional experience with Aaron and his team. You're absolutely right, the building process can see... Read more
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- VIC, Lara
- Verified customer
Great experience once again.
Its the second time we have built with Build2grow, and once again they delivered more than what was expected. They went above and beyond and all questions and concerns were quickly rectified. We had an amazing time building with Michael and we would highly recommend his quality workmanship and attention to detail.
We will not hesitate in using Michael and his team in future builds.
1 comment
Hugo B.Hotondo Homes
Hi Peter,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such an exceptional experience with Michael and the team from Lara. It's always wonderful to hear about o... Read more
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Lorenzo and DiSouthwest, VIC
- VIC, Ocean Grove
- Verified customer
Third time build in Geelong. Geelong Solutions the Best .
We meet Nick from Geelong Solutions and immediate felt very comfortable. Nick even helped us choose our north facing block in Ocean Grove to capture the morning sun in our kitchen which was very important to us. Next came the design and most importantly the cost. We didn't want any surprises along the way. Aaron Geelong Solutions builder kept us informed every step of the build. The workmanship we couldn't fault from start to finish. Once we moved in any small issues were dealt with immediately. This is the third home we have built in Geelong. ...Read more
Without a doubt we found building with Aaron Geelong Solutions a happy and stress free experience. Would not hesitate to recommend building with Geelong Solutions if you want the best value for your money and a well built home you will be proud of.1 comment
Hugo B.Hotondo Homes
Hi Lorenzo and Di,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you are so thrilled with your experience. Aaron and his team work hard to deliver a unique experience to... Read more
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- VIC, Ocean Grove
- Verified customer
Very flexible and accommodating
We purchased a sloping block of land in 2016 and considered several local building companies. We decided to go with Hotondo after meeting sales rep, Nick Ford, who was friendly, professional and very accommodating to our needs. We used an off the shelf design but had it tailored to our block including flipping the front to back and changing the floor-plan from left to right! No suggestion was dismissed and every effort was made by Nick and Aaron to ensure we had the best outcome. The interior designer, Ashlee, also provided great assistance dur...Read more
ing selections. The planning/design took about 6 months and the build to 10 month. There was some frustrations once construction started especially when problems arose such as installing services and it was up to us to problem solve but considering the value for money we accepted these issues. Overall we were thrilled with the outcome, the build was completed to a high quality, within the time allowed and all defects addressed. I would definitely build with Hotondo again.1 comment
Hugo B.Hotondo Homes
Hi Sally,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your great experience with Aaron and the Ocean Grove team. We will take your feedback on board regarding yo... Read more
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Stephen M.Greater Melbourne (Outer), VIC
- VIC, South Morang
- Verified customer
Thankyou Darren and your team
Our build has gone very well with the assistance and advice provided by Darren (both), Mark and Ashley being excellent. The home they are building for us is meeting all of our expectations and being built to a high standard thanks to Darren C the PM. Thanks Hotondo South Morang!
1 comment
Hugo B.Hotondo Homes
Hi Stephen,
Thanks for taking the time to share your experience so far. We are so happy to hear you've had such a great start to your new home journey with Darren and the South Morang team. It is so ... Read more
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Belinda and GarrySouthwest, VIC
- VIC, Ocean Grove
- Verified customer
Hotondo Home Haven
We first viewed Hotondo display homes at Clyde in Melbourne and loved the Erskine 290. The Hotondo staff at Clyde suggested we contact Aaron Anstis at Hotondo, Ocean Grove. Right from the start Aaron made us feel relaxed about Ocean Grove Hotondo and the quality build they would provide. It was reassuring to know that Aaron is a local and that we would see him around Ocean Grove. The rest of the Hotondo team including Nick Ford were also very friendly, informative, knowledgeable and always helpful.
The Hotondo staff explained in detail the ste...Read more
1 comment
Hugo B.Hotondo Homes
Hi Belinda and Garry,
Thank you so much for taking the time to review Hotondo Homes. It sounds like your new home journey was absolutely exceptional. You are completely correct, Aaron and his team ta... Read more
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AndrewCentral Highlands and Goldfields, VIC
- 4 reviews
- 6 likes
- VIC, Wallan
- Verified customer
Building made easy
From the start to the finish they have delivered a great product. They stood by there word and nothing was to hard for them. From when I walked in the door with a floor plan to the completed product they have keep us well informed. Even when other builders would not quote the job. Great to deal with and would build again with this team of great people.Thanks to the whole team.
1 comment
Hugo B.Hotondo Homes
Hi Andrew,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with the Wallan team. They really do go above and beyond for their clients and we... Read more
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- VIC, Ocean Grove
- Verified customer
Could not Fault a Thing! Very Happy Customer!
What an amazing result! We are so happy with Aaron and the team at Geelong Building Solutions! We were welcomed into a friendly, professional environment right from the word go. Everyone in the team were great to work with and in the end we got an amazing result! Couldn't be happier with the entire process. I would certainly recommend Geelong building Solutions!
1 comment
Hugo B.Hotondo Homes
Hi Bellarine,
Thanks for taking the time to review Hotondo Homes. We are so thrilled to hear you had such a great experience with Aaron and the team at Ocean Grove, The team take great pride in their... Read more
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billCentral Highlands and Goldfields, VIC
- VIC, Wallan
- Verified customer
My Ranch
The whole process from start to finish ran smoothly. I was informed regularly at all stages of the build. The team at Hotondo were terrific. I couldn't be more satisfied with there work and guidance throughout the build. If your looking for your dream home Wayne and Keegan Marc can make it a reality.
1 comment
Hugo B.Hotondo Homes
Hi Bill,
Thanks for taking the time to share your experience. We are thrilled to hear that Wayne, Keegan and the team were able to make your ranch the perfect place to call home. Thank you for your g... Read more
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Questions & Answers
Andrew M.asked
Once deposit is paid how long till contracts are ready for the banks?
3 answers
In my experience Hotondo contracts were ready straight away and we had to wait for bank! Our build was complete from deposit to move in ahead of the twelve month time frame they gave us
Once all the colours and finishes etc are finalised the Contracts are ready for signing quite quickly.
Once signed they can go to the bank.
Hugo B.Hotondo Homes
Hi Andrew,
This can vary depending on each situation as a lot of factors can contribute to contracts being finalised including land being titled, colour selections etc. It's best to speak directly to your builder about time frames as they'll have the background knowledge on where everything is at.
Hope that helps.
Thanks - Rose
umesh r.asked
Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?
2 answers
Hugo B.Hotondo Homes
Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose
Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience
kk a.asked
Hi
I have a sloping land in Doreen, just wondering if you have any suitable home designs or do you undertake split level construction.
1 answer
Hugo B.Hotondo Homes
Hi kk a,
We definitely do undertake split level construction and have a range of home designs to suit sloping blocks depending on the fall of the land. We can also tailor our standard home designs to suit sloping blocks but again this will depend on the fall of the block. You can take a look at our split level home designs here https://hotondo.com.au/new-home-designs/?split=1 but it is best to discuss your options directly with the South Morang team who is the local builder for the area. The team would be happy to come out and visit the site to give you a better understanding of how it may work. You can find all the information about the South Morang team by visiting https://hotondo.com.au/home-builders/south-morang/.
Hope that helps!
Thanks - Rose
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Hugo B.Hotondo Homes
Hi Rusty,
ervice and it is always lovely to hear from their clients. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with the Wallan team. They really pride themselves on their phenomenal customer s... Read more