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Reviews

4.8

149 reviews
5
(132)
4
(10)
3
(0)
2
(2)
1
(5)
  • Build Stage
    • Post-Construction (74)
    • Mid-Construction (4)
    • Pre-Construction (3)
  • Customer Service
    4.7 (70)
  • Site Admin
    4.7 (62)
  • Timeliness
    4.6 (63)
  • Structural Integrity
    4.9 (60)
  • Plumbing & Waterproofing
    4.8 (58)
  • Electrical & Lighting
    4.8 (59)
  • Flooring
    4.8 (57)
  • Transparency
    4.7 (65)
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Rusty

RustyCentral Highlands and Goldfields, VIC

Fantastic experience

published

We really appreciated the way Waydon builders (hotondo) group approached our much loved home. They were very professional and really great to work with.
The trades were amazing and showed top workmanship. The communication between the office ladies and the supervisors were second to none.
We will definately build with them again.



Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2005
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Quality First Home

published

We would like to thank Jeff, Fiona and the team for building our dream home, we could not be happier. Being our first time building we had no idea how much was involved in building a house. Luckily they made the process as simple as possible and from Start to Finish could not fault their workmanship. We would not hesitate in recommending Hotondo homes to anyone wanting to build a quality home.

Customer Service
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Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

I'm delighted with my new home.

published

I have recently moved into my new Hotondo Home in Ararat. The project was very well managed from the initial discussions through to completion. The staff were friendly, helpful and knowledgeable, dealt with any issues quickly and efficiently and I found their colour consultant most helpful. The quality of the workmanship is excellent and importantly to me, local tradesmen were employed. Thanks to Russell & Jenny Pearse and their team at Hotondo Homes in Ararat for a job well done and I would certainly recommend them as the builders for your new home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Colin P

Colin PWestern District, VIC

We love our Hotondo Home

published

The team at Hotondo Ararat were fantastic, we are truly thankful for their support the entire way through the building process. Choosing and modifying our new home options was made easy thanks to Linda and Jennifer, Russell and Jenny were always welcoming and helpful and a big thankyou to Jessie our build supervisor on his first project he definately went above and beyond to ensure we got exactly what we wanted. Our family are very happy living in our new Hotondo home and highly recommend the Hotondo team in Ararat.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Missm

Missm

  • 2 reviews

Love my new home

published

Thanks Hotondo Warragul!
I absolutely love my Hotondo home so much. The workmanship and quality finish’s are amazing and exceeded my expectations by far right from start to finish and the service they offer after moving in as well. They assured us that if we had any issues they were there to help and resolve it! This is what makes Hotondo Warragul worth it in the end.. Thanks for being patient with us especially with any adjustments and the one million questions we threw at you sorry Jeff!! :) but thank you for getting our home completed before Christmas it meant the world to us. I would most definitely build with Hotondo again.

Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Old mate

Old mateCentral Highlands and Goldfields, VIC

Hotondo wallan great to deal with. The fellas went the extra mile. Always happy to fix/ amend any issues.

published

The build was managed very well. Great conversation and communication levels.
Trades have left a little to be desired but all issues have been dealt with by great staff at Hotondo.
The final cost of the build was well within our budget and there was no hidden surprises at the end of the day.

Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateAugust 2017
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Hotondo Homes
Hugo B.Hotondo Homes
jaidavinci

jaidavinciCentral Highlands and Goldfields, VIC

  • 5 reviews

Practically perfect in every way!

published

After a terrible customer service experience with a different builder and losing my deposit, I can honestly say that I wouldn't be in my new home if it wasn't for Brett and the team at Hotondo Homes, Ballarat.
Brett worked wonders to meet my concerns, budget, and specifications, yet he maintained all inclusions, and upon moving in I couldn't be happier! Other than two small hiccups - site supervisor changed half-way through, and build time went one week over - the end result is a high-quality (and overly customised) build for a sensational price. We moved in just before Christmas, which ensured the perfect end to 2022!
Hotondo might not ever want to deal with me again, as I'm super OCD, but I'd definitely build with them every time.

Customer Service
Transparency
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
BULET

BULETGreater Melbourne (Metropolitan), VIC

Down to earth, very helpful and easy to deal with!

published

The team at Hotondo have been extremely helpful in the pre-construction process. Not at all pushy which is a massive plus. Have chipped in with ideas and helped work through any obstacles due to our irregular shaped block. Happy to tell us how it is rather than give excuses or do the usual sales pitch. A very personable experience so far.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
John Enbom

John EnbomGippsland, VIC

  • 2 reviews

Hotondo Warragul 10/10

published

Hotondo Warragul completed our custom build in March 2018. Jeff is a second generation builder, his father Gus was well respected in West Gippsland, and jeff has continued that legacy. The build was managed on time and at a competitive price. Jeff and Fiona a great team. Tradies working on the job gave great attention to detail and workmanship was first class.

Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Ryan M.

Ryan M.Greater Melbourne (Outer), VIC

WARNING: Still awaiting repairs to defaults and outstanding maintenance 13 months later

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateNovember 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Lisa

Lisa

  • 7 reviews

Very pleased with our home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
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Hugo B.Hotondo Homes
Justin Baring

Justin BaringSouthwest, VIC

  • 2 reviews

Outstanding performance by entire team

published
Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Great experience once again.

published

Its the second time we have built with Build2grow, and once again they delivered more than what was expected. They went above and beyond and all questions and concerns were quickly rectified. We had an amazing time building with Michael and we would highly recommend his quality workmanship and attention to detail.
We will not hesitate in using Michael and his team in future builds.

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Hotondo Homes
Hugo B.Hotondo Homes
Lorenzo and Di

Lorenzo and DiSouthwest, VIC

Third time build in Geelong. Geelong Solutions the Best .

published
Customer Service
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Build StagePost-Construction
Construction End DateMarch 2015
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Very flexible and accommodating

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2017
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1 comment
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Hugo B.Hotondo Homes
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Stephen M.

Stephen M.Greater Melbourne (Outer), VIC

Thankyou Darren and your team

published

Our build has gone very well with the assistance and advice provided by Darren (both), Mark and Ashley being excellent. The home they are building for us is meeting all of our expectations and being built to a high standard thanks to Darren C the PM. Thanks Hotondo South Morang!

Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
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Build StageMid-Construction
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Belinda and Garry

Belinda and GarrySouthwest, VIC

Hotondo Home Haven

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2016
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Andrew

AndrewCentral Highlands and Goldfields, VIC

  • 4 reviews
  • 6 likes

Building made easy

published

From the start to the finish they have delivered a great product. They stood by there word and nothing was to hard for them. From when I walked in the door with a floor plan to the completed product they have keep us well informed. Even when other builders would not quote the job. Great to deal with and would build again with this team of great people.Thanks to the whole team.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateOctober 2022
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Hotondo Homes
Hugo B.Hotondo Homes

Could not Fault a Thing! Very Happy Customer!

published

What an amazing result! We are so happy with Aaron and the team at Geelong Building Solutions! We were welcomed into a friendly, professional environment right from the word go. Everyone in the team were great to work with and in the end we got an amazing result! Couldn't be happier with the entire process. I would certainly recommend Geelong building Solutions!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
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Hotondo Homes
Hugo B.Hotondo Homes
bill

billCentral Highlands and Goldfields, VIC

My Ranch

published

The whole process from start to finish ran smoothly. I was informed regularly at all stages of the build. The team at Hotondo were terrific. I couldn't be more satisfied with there work and guidance throughout the build. If your looking for your dream home Wayne and Keegan Marc can make it a reality.

Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2006
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Hugo B.Hotondo Homes
Page 2 of 8
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Questions & Answers

Andrew M.

Andrew M.asked

VIC

Once deposit is paid how long till contracts are ready for the banks?

3 answers
Colin P
Colin P

In my experience Hotondo contracts were ready straight away and we had to wait for bank! Our build was complete from deposit to move in ahead of the twelve month time frame they gave us

Philip Roberts
Philip Roberts

Once all the colours and finishes etc are finalised the Contracts are ready for signing quite quickly.
Once signed they can go to the bank.

Hotondo Homes
Hugo B.Hotondo Homes

Hi Andrew,
This can vary depending on each situation as a lot of factors can contribute to contracts being finalised including land being titled, colour selections etc. It's best to speak directly to your builder about time frames as they'll have the background knowledge on where everything is at.
Hope that helps.
Thanks - Rose

umesh r.

umesh r.asked

VIC

Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?

2 answers
Hotondo Homes
Hugo B.Hotondo Homes

Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose

Shane J
Shane J

Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience

kk a.

kk a.asked

VIC, South Morang

Hi
I have a sloping land in Doreen, just wondering if you have any suitable home designs or do you undertake split level construction.

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi kk a,
We definitely do undertake split level construction and have a range of home designs to suit sloping blocks depending on the fall of the land. We can also tailor our standard home designs to suit sloping blocks but again this will depend on the fall of the block. You can take a look at our split level home designs here https://hotondo.com.au/new-home-designs/?split=1 but it is best to discuss your options directly with the South Morang team who is the local builder for the area. The team would be happy to come out and visit the site to give you a better understanding of how it may work. You can find all the information about the South Morang team by visiting https://hotondo.com.au/home-builders/south-morang/.
Hope that helps!
Thanks - Rose

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