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Reviews

4.8

145 reviews
5
(128)
4
(10)
3
(0)
2
(2)
1
(5)
  • Build Stage
    • Post-Construction (70)
    • Mid-Construction (4)
    • Pre-Construction (3)
  • Customer Service
    4.7 (66)
  • Site Admin
    4.6 (58)
  • Timeliness
    4.6 (59)
  • Structural Integrity
    4.9 (56)
  • Plumbing & Waterproofing
    4.8 (54)
  • Electrical & Lighting
    4.8 (55)
  • Flooring
    4.8 (54)
  • Transparency
    4.7 (61)
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Reviewer Photos & Videos

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Excellent Service and Quality

published

We had a great experience with Hotondo Homes Ballarat. The staff were all extremely helpful and easy to deal with, we were given regular updates on the build and they were always their to answer any questions we had. Our build was completed in a very timely manner and to an exceptional standard. Highly recommended.



1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Susan S.

Susan S.Gippsland, VIC

Builder went broke now Head Office won't help

published
4 comments
Hotondo Homes
Hugo B.Hotondo Homes
Susan S.
Susan S.

Have emailed you, look forward to your action. It's a shame it takes a bad review to get anywhere, but thank you, let's see.

Susan S.
Susan S.

Hotondo has now been in touch, will update this post after developments occur.

Lorraine

LorraineCentral Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like

Disappointed

published

Purchased our house in March and wanting to have cafe blinds installed advised that would be disastrous to go ahead as rendered Blueboard has cracked beginning to fall off, advised that this is due to shoddy workmanship. House is not quite 4 years old, contacted local contractor who was pleasant and said that this cladding should be checked yearly. Over six weeks I have been contacting customer Care without one call back. Would never advise any one to use Hotondo.



4 comments
Hotondo Homes
Hugo B.Hotondo Homes
Lorraine
Lorraine
Hotondo Homes
Hugo B.Hotondo Homes
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delighted with our New Home built by the team in Shepparton

published

Build was well managed throughout.
Very pleased with workmanship and build quality.
Issues were handled quickly with minimum fuss.
Final cost was as expected from original quote and contracted figure.
From our initial enquiry at the display home we extremely pleased with the degree of enthusiasm and professionalism shown by the team in Shepparton. All queries were answered honestly and in a timely manner. We found the entire staff very courteous and approachable. Nothing was too much trouble.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
fabulous

fabulous

  • 2 reviews

Beautiful home

published

We had a picture of the home we wanted to build! Cardinia Homes staff worked diligently and tirelessly with us to achieve our dream with the design stage through to completion. The build took about 9 months to finish once approved. Along the way there were little issues which were handled quickly and professionally. The outcome is that we have a solid built beautiful house that we can call our home (which looks very much like our original picture). If we were to build again, we would certainly use Cardinia Homes/Hotondo again.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Grover

GroverSouthwest, VIC

Geelong Building Solutions Turned Our Dreams to Reality

published

Aaron and the team at Geelong Building Solutions were amazing! From start to finish the communication and professionalism was amazing. Being our second home and our forever family home our expectations were high, not only were our expectations met they were exceeded. We absolutely love our home!! Huge thanks to Geelong Building Solutions!! We HIGHLY recommend you to anyone looking to build.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Katy

KatySouthwest, VIC

Great team - Great Job

published

Aaron and the team did a great job on delivering the home to a very high standard. Would recommend Hotondo Ocean Grove for a custom built home. Kept up to date on progress through out and the entire team was helpful throughout the whole build process from beginning to end.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Amy S

Amy SGreater Melbourne (Outer), VIC

Very happy so far

published

My husband and I have been very impressed with the build of our house in south Morang by hotondo homes south Morang thus far.

Our frame is nearly finished and the workmanship has been excellent on both the slab and the frame stages.

From Day we met Darren and his team from hotondo homes south Morang they have been a pleasure to deal with creating our dream home

We are very impressed to see that Darren and his team build homes with a high standard going above minimum requirements that other volume builders in the new estates seem to do, our house feels like a custom build !!

We cannot wait to see the finished product

Daniel and Amy

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Alfredton Local

Alfredton LocalCentral Highlands and Goldfields, VIC

Exceptional Service & Quality

published

Hotondo Homes Ballarat went above and beyond for us with our build and could not recommend them highly enough. From sales to completion they always kept us informed and up to date with process and progression of my build. And delivered a exceptional home with the personalized service and quality to boot. Thanks for my dream home.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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GPG

GPGCentral Highlands and Goldfields, VIC

Amazing quality home with extremely helpful staff

published

The build process was simple and efficient, We were given all information and the build was done well before the completion date. The quality was fantastic and the staff were always there to help. We would definitely build with them again as the pricing is very good for the quality of workmanship and the products in the home.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Extremely professional & easy to talk too.

published

From start to finish was a pleasure with Simon Lynch & the girls in the office. I was able to change the plans to suit me & the workmanship is above standard. I found our Horsham office a pleasure to deal with & not a nightmare like I have had friends tell me their experiences. Thank you very much.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Troy and Kylie Lister

Troy and Kylie ListerCentral Highlands and Goldfields, VIC

Living the dream

published

Our building experience with Hotondo, Wallan has been a great experience. The coordination from design right through to the construction phase was excellent and very well executed. The communication during the whole process between Kalen and Keegan and the Wallan team has been fantastic. As a family we are impressed with the time, effort and quality. We highly recommend Hotondo Wallan to anyone interested in building there dream home with no hidden extra cost.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Steve

SteveSouthwest, VIC

Quick timeframe, top quality and to budget and specs

published
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Vanessa

VanessaSydney, NSW

An amazing journey with these beautiful homes.

published

I cannot thank Michael and his team at Hotondo Homes enough as they went above and beyond to make sure the whole process of my subdivision project was seamless. Im very happy to have a builder like Michael who is very knowledgeable, honest and has outstanding customer service to build my houses. The quality and workmanship is of high standards. The final costs was what I had expected with a subdivision and was within budget. It has been a very rewarding experience for me with Build2Grow and has exceeds my expectation with the outcome. I would highly recommend Michael and his team to anyone looking to build a quality home.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Ally

AllySouthwest, VIC

Amazing. Love everything about it

published

The guys were awesome to work with. Any questions I had they were able to answer no worries. The quality is of a very high standard. The final cost was pretty much what I expected and had budgeted for my first house. The company handled everything professionally and friendly. Highly recommend hotondo from Lara.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Newtown White House

Newtown White HouseSouthwest, VIC

Great looking house from a great builder.

published

Michael and his team, both on site and in the office, were both professional and competent in managing the build. Any delays or issues were dealt with quickly and efficiently and we were always kept informed. The quality, workmanship and finish of the build is excellent and a great example of how a home should look and feel. The final cost and any adjustments were well within our estimates. We would have no hesitation in recommending Michael and his team at Build2Grow to any person looking to build a quality home.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Dennis Yee

Dennis YeeGreater Melbourne (Metropolitan), VIC

Good quality workmanship

published

The build from start to finish took approximately 6months. I was impressed with the quality of workmanship in both the exterior and interior of the house.
Sales consultant was very patient with our design changes request also got to meet up with the builder a few times.
Construction phase was a breeze, site supervisor was very pleasant to work with.
Communications was easy with all parties from design to completion stage. I would recommend this builder to anyone thinking of building a new home.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Frank Sberna

Frank SbernaVictoria

Easy process from start to finish.

published

The entire project was professionally managed by the owner/Staff of Cardinia Homes.
Project proceeded smoothly with no major issues during the build process, very happy with the entire process from start to finish.
Staff were always available to answer any questions or queries we had during the process.
Would not hesitate to use Cardinia Homes again.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Phil

Phil

  • 2 reviews
  • 1 like

Magnificent home

published

The build went so smoothly from the very start to the end. We were informed regularly either by phone, meeting or test with photos of different stages and aspects of the build.
The workmanship seems to be excellent. We moved into the home approx 3 weeks ago and have not found any problems so far. Any concerns we had during the build which were minor were handled promply by all of the staff at Wallan. The cost was as estimated and as expected. We are so thrilled with the whole experience and have already recommended several people to contact Wayne & Keegan Marc.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes
John Filippou

John FilippouSouthwest, VIC

Very friendly trustworthy team

published

The build went very smoothly and efficiently. The workmanship and quality of work is very good. The team from Build2grow are very obliging and spontaneous in any request we made. Would not hesitate to build again with Michael.

1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Hi John,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with Michael and the Lara team. Thanks for your great recommendation!
Kind regards,
Hotondo Homes

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Questions & Answers

Andrew M.

Andrew M.asked

VIC

Once deposit is paid how long till contracts are ready for the banks?

3 answers
Colin P
Colin P

In my experience Hotondo contracts were ready straight away and we had to wait for bank! Our build was complete from deposit to move in ahead of the twelve month time frame they gave us

Philip Roberts
Philip Roberts

Once all the colours and finishes etc are finalised the Contracts are ready for signing quite quickly.
Once signed they can go to the bank.

Hotondo Homes
Hugo B.Hotondo Homes

Hi Andrew,
This can vary depending on each situation as a lot of factors can contribute to contracts being finalised including land being titled, colour selections etc. It's best to speak directly to your builder about time frames as they'll have the background knowledge on where everything is at.
Hope that helps.
Thanks - Rose

umesh r.

umesh r.asked

VIC

Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?

2 answers
Hotondo Homes
Hugo B.Hotondo Homes

Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose

Shane J
Shane J

Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience

kk a.

kk a.asked

VIC, South Morang

Hi
I have a sloping land in Doreen, just wondering if you have any suitable home designs or do you undertake split level construction.

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi kk a,
We definitely do undertake split level construction and have a range of home designs to suit sloping blocks depending on the fall of the land. We can also tailor our standard home designs to suit sloping blocks but again this will depend on the fall of the block. You can take a look at our split level home designs here https://hotondo.com.au/new-home-designs/?split=1 but it is best to discuss your options directly with the South Morang team who is the local builder for the area. The team would be happy to come out and visit the site to give you a better understanding of how it may work. You can find all the information about the South Morang team by visiting https://hotondo.com.au/home-builders/south-morang/.
Hope that helps!
Thanks - Rose

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