InsureandGo Australia International Travel Insurance - Gold (page 3 of 10)
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- 6 reviews
- 1 like
Excellent value, easy site to navigate. We used Insurengo lots of times for cruising before COVID hit, so glad they are back on board. I recommend them warmly and wouldn’t use anyone else.
As always, InsureandGo provided the best value for comprehensive travel insurance coverage. As senior travellers this gives us peace of mind and we can attest to their compassion and care following an accident overseas several years ago. The policy application and medical screening was easy to do online and now that travel has opened up we look forward to resuming our travel dreams safe in the knowledge that InsureandGo has us covered.
Hi there,
Thank you for sharing your feedback with us. We are glad to hear about your experience with our application and claims process.
Regards,
Thomas
- 2 reviews
- 1 like
Claims department overseas call centre
Spent an hour trying to understand insurance situation. The call centre is overseas. I cannot understand their accent and they keep reading the PDS, which I already know. I wanted clarification on the PDS wording. Waste of time. I want to speak to someone in Australia. Not going ahead.
Hi Kachrakuda,
I am sorry to hear about your experience. We always aim to provide the best possible customer service but it feels that we didn't match your expectations. I have sent your feedback to ...
Read moreour management team but you are more than welcome to submit a formal complaint by emailing [email protected]Happy with policy, not happy with price increase
2nd time using this insurance, disappointing that it increased in price by double in less than 3 months for less days
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1st time Using InsureandGo - Good Price for Cruise Coverage especially as Cruise cover is hard to find & expensive. Had Covid19 Cover which was great, a lot do not for Cruises. Only one bad thing the Covid19 cancellation before you leave wouldn't cover what I have spent if we need to claim.
Very easy to apply.
Haven't made a claim as haven't gone on the holiday yet - hopefully will not need to claim.
Hi Sharon,
Thank you for sharing your feedback with us. We are pleased to hear that we were able to provide you with a cover that is suitable for your needs.
Regards,
Thomas
- 2 reviews
- 1 like
Happy with this but the truth will come if there is a need to make a claim
I have used this company on numerous accasions and I find the process easy to use. I have not made a claim so I cannot comment on the claims process
Hi Tigerman,
Thank you for sharing your feedback with us.
Regards,
Thomas
- 2 reviews
- 1 like
We specifically took out this travel insurance because it covered COVID. Unfortunately we did get covid at the end of our cruise which meant rescheduling flights home etc. Our insurance covered the extra costs involved. The email responses we received in notification of our problem and the claim procedure were prompt, courteous and helpful. So much so that I have just insured again with Insure and go.
Hi Glenda,
Thank you for sharing your feedback with us. We are glad to hear about your experience with our claims process.
Regards,
Thomas
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Good Value . only use this company for my international trips and have recommended to family and friends as well
Hi Rafiq,
Thank you for sharing your feedback with us. We are delighted to hear about your experience and will pass on your feedback to our team.
Regards,
Thomas
- 4 reviews
- 6 likes
The girl took so long to get back to me while on hold i mowed half my lawn while waiting, wife held phone while waiting
Find out how InsureandGo Australia International Travel Insurance - Gold compares to other Travel Insurance
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- 2 reviews
I was told by a friend and found the service very easy
Hi there,
Thank you for sharing your feedback with us.
Regards,
Thomas
Good value. Easy to set up. First time user of this company
Hi Gary,
Thank you for sharing your feedback with us.
Regards,
Thomas
- 2 reviews
Good value easy to set up have used insure and go twice so far
Hi Neil,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
Find out how InsureandGo Australia International Travel Insurance - Gold compares to other Travel Insurance
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I think the policy is excellent value. It comprehensively covers most events.
This is the third time I've used this company.
Hi Denis,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
- 3 reviews
good, no, no, dont tell people how to fill this out
Easy to access. Great service if you need to claim.
In 2020 I took out my first policy with Insure and go. Unfortunately I was unable to go and claimed through this policy. I found it easy to do and fairly fast, not sure exactly maybe 8 to 10 weeks. I have just taken out another policy as I am travelling again in 2023.
Hi Helen,
Thank you for choosing InsureandGo and taking the time to share your feedback with us. We are glad to hear about your experience with our claims process.
Regards,
Thomas
- 2 reviews
Great value for money and easy to navigate through website. Took only a short amount of time and excellent comparing it with other travel insurance on the market.
Hi Joanna,
Thank you for taking the time to share your feedback with us. We are glad to hear about your experience with our website.
Regards,
Thomas
Was impressed with how easy the site is to navigate. Booked for a group of 6 and it's the first time we have used Insure and Go. No claims as yet but the product has been recommended to me by a number of people.
Hi there,
Thank you for choosing InsureandGo and taking the time to share your feedback with us. We are glad to hear about your experience with our application process.
Regards,
Thomas
The best all round travel insurance we could find
We have used Insure And Go a number of times now for international travel.
We have found them to be the best all round travel insurance that we could find.
As we have never lodged a claim, I wonder if this company will look at client history and offer some form of discount when we are applying for future travel insurance?
There are some things on the Policy that do not apply to us, and I believe it would be beneficial if we could not only select those components that are applicable to us but also very the sums insured.
As we had to book some components of our travel 12 months in advance, maybe this company could offer some form of temporary cover note that covered us until we were able to complete the formal cover.
Hi Brendan,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
Four policies previously taken....another 3 policies purchased but yet to activate.
Disappointed that multi-trip polices currently not available.
Claim lodged due to contracting COVID-19 in Thailand was paid out promptly in full for mandatory hospital 10 day quarantine over total period of 12 days in quarantine hotel.
Hi LarryL,
Thank you for choosing InsureandGo and taking the time to share your feedback with us. We are glad to hear about your experience with our claims process.
Regards,
Thomas
Yes it was good value have used insure&go 4 times
Hi Mandy,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
First time using this insurance company. Was reasonably easy to set up and obtain recognition and acceptance of prior medical conditions. One of the only companies and policies providing a better range of cover for COVID.
Hi Bob,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
- 2 reviews
Very easy to follow very affordable price covers everything I Need excellent value for $ Highly recommend I will use again
Hi Hel,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
- 3 reviews
I've previously used Insure&Go and had no hesitation to use them again for our trip to Fiji.
Hi there,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
- 2 reviews
the policy is good value al;though fortunately we have not had to make a claim as yet
Hi Ellis,
Thank you for choosing InsureandGo and taking the time to share your feedback with us.
Regards,
Thomas
- 4 reviews
- 1 like
User friendly website but cost increased by $50 within 30 minutes while researching.
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Hi Ted,
Thank you for choosing InsureandGo and taking the time to share your feedback with us. We are glad to hear about your experience. ...
Read more Regards, Thomas